Bensons For Beds - Oxfordshire757 Reviews 

123
TrustScore 4.5 out of 5

4.6

Unit 29, The Orchard Centre, OX11 7LG Didcot, Oxfordshire, GB


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Rated 5 out of 5 stars

Adina was extremely helpful and professional. She spent a lot of time with us and explained everything thoroughly from A to Z. We are very happy with her help and would highly recommend her.

Rated 5 out of 5 stars

The staff in store were very helpful, we could try many mattress and were told all about them.the delivery went well and even took mattress up stairs for us.

Rated 4 out of 5 stars

On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... See more

Company replied

Rated 5 out of 5 stars

We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... See more


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Oxfordshire757

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, United Kingdom

  • 1235423189

4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

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4.6

All reviews

(123)

25,888 reviews in the last 12 months

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Rated 5 out of 5 stars

Gentleman in store was extremely…

Gentleman in store was extremely helpful, seemed to have great knowledge.

February 9, 2025
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Reply from Bensons For Beds - Oxfordshire757

We're thrilled to hear that our employee was able to assist you and provide knowledgeable service. We're committed to helping our customers in any way we can. We appreciate your feedback!

Rated 5 out of 5 stars

honest,genuine &friendly advice having…

honest,genuine &friendly advice having listened carefully to our need

March 14, 2025
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Reply from Bensons For Beds - Oxfordshire757

We're happy to hear that you found our advice genuine and friendly, and that we listened to your needs carefully. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Friendly

Friendly, helpful and informative.

February 2, 2025
Bensons For Beds - Oxfordshire757 logo

Reply from Bensons For Beds - Oxfordshire757

We appreciate you taking the time to share your positive experience with us. We are happy to hear that you found our team helpful, Megan at Customer Care

Rated 5 out of 5 stars

Ciaran was super helpful and…

Ciaran was super helpful and knowledgeable. Showed us great options that would suit our requirements. Very efficient with the ordering and delivery process.

February 12, 2025
Bensons For Beds - Oxfordshire757 logo

Reply from Bensons For Beds - Oxfordshire757

We appreciate you sharing your experience. We're happy to hear that you found helpful assistance and efficient service in finding options that met your needs.
Take care, Megan at Customer Care

Rated 5 out of 5 stars

Great experience and very helpful

We were welcomed into the store, asked what we were looking for shown several different beds and when I asked what the differences were between each item it was explained to us and we were asked if we had any preferences etc

January 17, 2025
Bensons For Beds - Oxfordshire757 logo

Reply from Bensons For Beds - Oxfordshire757

We're happy to hear that you felt welcomed and well-informed during your visit. It's great to know our team helped you explore different options and understand their features based on your preferences. Thank you for your positive feedback, Megan at Customer Care

Rated 5 out of 5 stars

Great experience

Ciaran was very helpful. He quickly established what kind of mattresses would suit us best and showed us the relevant products. The process was quick and easy. Very impressed

December 31, 2024
Rated 5 out of 5 stars

Great service at Benson beds didcot

Great service. Tylor really spent the time to listen to what we were looking for and go though each of the options that were right for us not just to get a quick sale! Would definitely recommend benson beds Didcot.

November 25, 2024
Rated 5 out of 5 stars

A very good experence

Ciaran took time to explain and help us with our choice of mattress and divan base. He guided us through the many choices and let us find what suited us for ourselves. At no time did we feel rushed or pushed into making a decision. It was a very good experience and I can't recommend it high enough.

September 6, 2024
Rated 5 out of 5 stars

Great choice and lovely staff…

Your colleague showed us the collection in our price range and was very patient helping us choose the colour. He was friendly, personable and knowledgeable. It made buying a new bed an enjoyable experience

July 31, 2024
Rated 5 out of 5 stars

We are really pleased with our new…

We are really pleased with our new ochre coloured sofa bed. Looks v. contemporary and is solid, well designed and we feel represents great value for money. It was delivered on the date they said and the comms were good to let us know a pinpoint time of arrival. Gary and Warren did a great job of bringing it into the property. the bonus is that it's come just in time for us to accommodate our extra guest more comfortably. We spotted the sofabed on display in Benson's Didcot where the sales guy is very helpful, going above and beyond to give good advice on their products.

June 12, 2024
Rated 1 out of 5 stars

Awful service and avoid telling the…

Awful service and avoid telling the terms of comfort guarantee. I went in the store and was only shown and encouraged to buy mattresses over £1,000 but was told not to worry as if you don’t like it you can pay extra for the comfort guarantee. My mattress arrived and I didn’t like it so went into the store to exchange and was told you had to exchange for the same price or more expensive with a 10% additional charge of the price of the original mattress. When I said I was never told this in the store I was told it’s not their problem they choose not to tell you this as it’s in the small print in the aftercare email. I bit the bullet and went to choose a new mattress losing out on £300 and having to pay an additional £200 along with also having to pay the £49 delivery charge again. When my mattress was due to deliver I called and was told the store hadn’t transferred my finance so my delivery was cancelled. Have told everyone I know not to use this store

May 28, 2024
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