Adina was extremely helpful and professional. She spent a lot of time with us and explained everything thoroughly from A to Z. We are very happy with her help and would highly recommend her.
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See what reviewers are saying
The staff in store were very helpful, we could try many mattress and were told all about them.the delivery went well and even took mattress up stairs for us.
On the day of purchase the whole experience was a very pleasant one, allowing us to take our time and get all the details from a very helpful manager. Sadly the delivery was not quiet so efficient,... See more
Company replied
We where met at store by Tyler who made us feel very welcome We where looking to replace our bed of 12 years wonting the same he was very knowledgeable as the bed was no longer made he showed us the... See more
Company details
About Bensons For Beds - Oxfordshire757
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 29, The Orchard Centre, OX11 7LG, Didcot, Oxfordshire, United Kingdom
- 1235423189
4.6
Excellent
123 reviews
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Perfect got answers I needed
Can’t of asked for better help to choose see the right Bed
March 24, 2024
the team was very friendly and…
the team was very friendly and professional, providing a good advice.
Very clear in their explanations.
March 24, 2024
The young man was very helpful he went…
The young man was very helpful he went out of his way to find what I wanted
March 10, 2024
Excellent member of staff
Excellent member of staff. Really impressed and not at all pushy. Explained everything clearly
March 3, 2024
Igel mattress highly recommend
Got what we wanted with excellent service from youngman. Customer service was amazing thank you 👍😊
February 12, 2024
We were served promptly and efficiently…
We were served promptly and efficiently by a pleasant assistant who quickly helped us choose and buy a mattress. He also arranged delivery and recycling of our old mattress without any fuss. Well done Bensons!
January 11, 2024
Happy customer
We did not feel pressured and although we had chosen the mattress at the displayed price the salesman then informed us it was actually cheaper than displayed by nearly £140 so very happy indeed
January 8, 2024
In the Didcot Branch
In the Didcot Branch, Tylor was very knowledgeable, helpful and made us feel welcome. It was a very enjoyable buying experience.
Bensons for Beds needs to ensure there is parity between the stores and online. Stores are often put in difficult situations as there are online flash discounts which stores don't have access too. There are other cashback providers such as TopCashback which are online only so limiting what stores can do.
January 8, 2024
Great staff
The sole member of staff (due to illness- and localised flooding ) sorted out our order in a pleasant manner despite the vagaries of the IT system
January 6, 2024
Great experience very helpful and…
Great experience very helpful and knowledgeable staff
December 31, 2023
All staff were very helpful
January 1, 2024
A very pleasant experience.…
I visited your store in Didcot twice before purchasing my new mattress. On both occasions Tyler served me. He was so helpful, polite and knowledgeable. It was a pleasure being served by him and he is a great asset to the Company
December 29, 2023
Very helpful and answered our questions…
Very helpful and answered our questions politely.
December 29, 2023
Helpful and friendly staff
The staff were incredibly helpful and friendly. This is the third bed and second sofa bed we have bought from Bensons because we like the customer service and the staff have been there to support, but not pushy (which I find very off-putting).
October 28, 2023
We were given time to browse before we…
We were given time to browse before we were approved a member of staff. He answered questions and was very helpful.
He as friendly and polite. He was helped by a senior staff member to do the 'paperwork'. Everyone we had contact with was friendly.
October 19, 2023
Fabulous customer service
Fabulous customer service at the Didcot branch. Very helpful and a great experience. Looking forward to receiving the sofa soon.
October 15, 2023
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