Bensons For Beds - Plymouth748 Reviews 

387
TrustScore 5 out of 5

4.8

Unit C Coypool Road, Marsh Mills, PL7 4TB Plymouth, Devon, GB


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Rated 5 out of 5 stars

After being recommended to Bensons I couldn't have been more impressed. In store Brad was helpful,knowledgeable & polite. He helped to get me the best deal for my money. Delivery service was second to... See more

Company replied

Rated 5 out of 5 stars

From the staff in store through the to delivery drivers ,faultless service. Was contacted few days before delivery with 2hour time slot. On the day contacted couple of hours before delivery reducin... See more

Company replied

Rated 5 out of 5 stars

We dealt with Shaun in the Plymouth Coypool store Excellent communication helped explain each mattress we tried and how it would help our health conditions Didn’t make us feel we needed to buy... See more

Company replied

Rated 5 out of 5 stars

Our salesman showed us many different options to suit all budgets and we didn't feel pressured towards any particular Brand or budget. The buying process was straight forward and easy with great level... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Plymouth748

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit C Coypool Road, Marsh Mills, PL7 4TB, Plymouth, Devon, United Kingdom

  • 1752336707

4.8

Excellent

TrustScore 5 out of 5

387 reviews

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4.8

All reviews

(387)

26,084 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Helpful, friendly service from the salesman and the delivery men. Good communication and delivered as and when promised.

July 12, 2024
Rated 1 out of 5 stars

LCustomer service is woefully inadequate

Drive round trip of 96 miles to store. Ordered bed , base, pillows , quilt. Totalling over £1600. Arranged delivery for two weeks after ordering date. Told delivery can't go ahead as warehouse doesnt have the quilt. We ere informed the shop we ordered from had the quilt but we would have to drive a collect it. We asked for it be posted to us as it's a 90 odd mile round trip and they refused. Very customer service and still waiting for bed month later. Can't cancel as we were told we would lose deposit.
Utter and total joke of a company.

Best avoid them altogether and buy elsewhere.

May 30, 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service support was amazing as…

Customer Service support was amazing as we needed to exchange our mattress under the 40 day guarantee. The Plymouth Store accommodated that brilliantly, shout out to Shaun who helped over the phone, Vicky in store who was fabulous offering pillows and duvet to make up the balance difference, and to Store Manager Gavin who was also helpful, informative and approachable! Well done Bensons for Beds PLYMOUTH STORE!!

June 18, 2024
Rated 5 out of 5 stars

Happy with Purchase

Philip was a great man who, despite having hip and back problems, moved around to show me the beds and offers available at the time of my visit. I bought the bed, mattress, cover, etc. I have a feeling that if it were not for Philip, I would not have made the purchase.

May 24, 2024

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