Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... See more
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Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... See more
Company replied
Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... See more
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I bought a mattress at Bensons beds in Preston by the docks recently. The staff were excellent and very helpful and considerate. Especially Steven. I changed my mind about the mattress I had chose... See more
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The lady who assisted us, Costanza, was really lovely & helpful. She gave us lots of information as to the different choices available for what we wanted and then left us to look around before return... See more
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Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, United Kingdom
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The staff weren’t pushy, I approached Steve for advice, he was knowledgeable, took me to three appropriate for my budget and then left us to try them out and discuss.
I chose a completely different mattress, and again he explained the quality, price and process. An excellent salesman, thank You.
Anita was great in talking us through the various options and helping us select the mattress that best suits our needs.
Anita at the Preston store was super helpful and made the process very easy
Anita was absolutely fabulous and helped us out. Appreciated that we didn't feel pressured at any point and were talked through all the options.
Faultless customer service. The Preston store has been superb from start to finish.
And the delivery guys were just as helpful and friendly.
Couldn't ask for more. Except maybe tea and biscuits whilst shopping 😁
Thanks.
The staff are great, not only knowledgeable but also very relatable. Makes the experience a joy.
Anita is great salesperson with a vast amount of knowledge of the different beds. An overall excellent experience.
After greeting us staff left us to browse and when we needed advise they were really helpful without being pushy. Nothing puts me off buying from a company more than when they try to push you towards buying a particular item.
Great service and knowledge from the lady that served me.
Myself and my wife went in to the Preston store earlier today and we were served by a lovely young lady called Costanza. We were looking for a super king size mattress and I must say that the help she gave us was absolutely fantastic. Her knowledge of the mattresses in the store was superb and she explained everything so well. Without Costanza’s help we probably wouldn’t have bought anything because there were so many mattresses to choose from, each with their own different attributes. She narrowed the choice down for us based on what we had told her and that helped us to make a decision. She was so enthusiastic and knowledgeable but she was also so patient, friendly and helpful. Costanza is a shining example of brilliant customer service. Thank you so much Costanza. You’re a star!
I felt the service was great, Gary was very helpful and I ordered what I needed.
Obviously, can't comment on delivery and quality of product until mid December.
Anita was amazing in the Preston store and so helpful! Added such a personal and funny touch to our experience and we came out with exactly what we wanted!
There is a wide range of beds with the choice of mix & match of bases, mattress, headboards & colour schemes.
The staff member, Costanza, who helped us was extremely helpful, knowledgeable and pleasant.
Great service and advice from a very knowledgeable member of staff
Very friendly and helpful customer service in store. Didn’t feel rushed in making our decision
Very easy to do business with , also very knowledable staff who were very helpful, would recommend
Gary was extremely helpful, explained the options prices etc but at the end of the day left the decision to me … great experience and so excited to get my new bed 👍🏻
The staff left us to browse at our leisure and did not pester us , so we could make our choice without any pressure,which is what we did ,we purchased a mattress just the one we want.
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