A great product at great value , store allowed us plenty of time and space to make our choice , delivered as agreed by two great chaps who took care when transferring the Bed sections upstairs. 1st t... See more
Company replied
Location
Switch locationUnit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
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See what reviewers are saying
When my bed was delivered the guys were professional and polite and on time. The company were fantastic regarding my purchase and let me know what was happening on every step for me bed. The fitters a... See more
Company replied
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... See more
Company replied
The idea was to pop in and see what sort of mattress suited us but after interacting with the staff, trying out the bed testing equipment that gave you an indication of the type of mattress suitable t... See more
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Company details
About Bensons For Beds - Preston314
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, United Kingdom
- 1772768565
4.8
Excellent
290 reviews
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A great product at great value
A great product at great value , store allowed us plenty of time and space to make our choice , delivered as agreed by two great chaps who took care when transferring the Bed sections upstairs. 1st time customer but would return when required. ♤ ♤ ♤ ♤ ♤
May 25, 2026
Reply from Bensons For Beds - Preston314
We're so pleased you found a great product at great value and appreciated the time and space to choose! It's wonderful our delivery team provided careful service. We look forward to welcoming you back!
Team Bensons
Reply from Bensons For Beds - Preston314
We're delighted our showroom team member was knowledgeable and helpful. Thank you!
Team Bensons - Jess
Reply from Bensons For Beds - Preston314
Sounds like a perfect match all round! 😊 The right bed, the right price, and a great team from showroom to delivery—thanks so much for sharing your experience! 🛏️⭐
Reply from Bensons For Beds - Preston314
We're pleased you found our in-store service helpful and our team knowledgeable about the product. Thank you for your positive feedback!
Team Bensons
Good customer service from in the store…
Good customer service from in the store to delivery
April 14, 2026
Unprompted review
Reply from Bensons For Beds - Preston314
Thank you for your feedback! We’re really pleased to hear you received good customer service from your visit in store right through to delivery.
Thank you for your positive review - Lauryn at Customer Care 💜
Delivered on time
Delivered on time, friendly, polite staff, set up bed and cleared all packaging
April 11, 2026
Reply from Bensons For Beds - Preston314
We're so pleased the delivery was on time, and our staff were friendly and polite, setting up the bed and clearing all packaging. Thank you!
Team Bensons
Great service from knowledgeable staff.
April 13, 2026
Reply from Bensons For Beds - Preston314
We appreciate you taking the time to share your experience! We are so pleased to hear you received great service from our knowledgeable staff.
Team Bensons
Very helpful no pressure
April 9, 2026
Reply from Bensons For Beds - Preston314
Mr William Noon,
We appreciate your feedback and are so glad to hear that you found our team very helpful and felt no pressure during your visit!
Team Bensons - Jessica
Purchasing and delivery
When my bed was delivered the guys were professional and polite and on time. The company were fantastic regarding my purchase and let me know what was happening on every step for me bed. The fitters asked me questions regarding which way I wanted the bed lifting from and sorted the tele out for me and showed me how it works and which control did what. 100% I would buy from bensons for beds again.
April 3, 2026
Reply from Bensons For Beds - Preston314
Thank you so much for your wonderful feedback! 😊 We’re delighted to hear the delivery team were professional, polite, and on time, and that you felt well informed at every step of your purchase. It’s great to know the fitters took the time to explain everything and made sure you were completely happy. Your recommendation means a lot to us—thank you for choosing us,
Megan | Customer Care Specialist🌟
No pressure sales and the staff were…
No pressure sales and the staff were friendly and helpful. Great service and I will be buying another from them. Thanks Bensons Preston.
March 30, 2026
Reply from Bensons For Beds - Preston314
Thank you! 😊 We’re so glad you enjoyed a no‑pressure experience with friendly, helpful staff. That’s exactly what we aim for at Bensons Preston. We really appreciate your support and look forward to helping you again soon,
Megan | Customer Care Specialist✨
We would definitely recommend Bensons…
We would definitely recommend Bensons for beds. From our experience in the store with the knowledgeable assistant to the efficiency of the delivery process everything was faultless.
March 26, 2026
Unprompted review
Reply from Bensons For Beds - Preston314
Thank you so much for the wonderful feedback! 😊 We’re delighted to hear our team in‑store and our delivery crew made everything seamless for you. It’s great to know your experience from start to finish was faultless — we truly appreciate the recommendation,
Megan | Customer Care Specialist⭐
Totally positive experience
Helpful assistant in shop, didn't have to wait long for delivery, delivery men very helpful and friendly.
March 20, 2026
Reply from Bensons For Beds - Preston314
Thank you so much Lesley! Delighted to hear our in‑store team and delivery crew made everything smooth and easy for you. We really appreciate your kind words and hope to see you again soon!
Take care.
Megan at Customer Care💜
I got a finance deal and was told if I…
I got a finance deal and was told if I wasn’t happy I could change my mattress to a different one.. however I wasn’t told that the payments wouldn’t change so the original payment plan was for a Matress worth £2000 and my preferred one that I swapped it for was £1100. But I am still paying the original payment plan. They don’t tell you that before you sign the agreement.
February 22, 2026
Reply from Bensons For Beds - Preston314
Thank you for sharing this — and I’m really sorry for the frustration. We appreciate your feedback and will certainly take this onboard internally regarding our comfort guarantee process.
Thank you,
Megan at Customer Care
Excellent service
Excellent service, communication second to none, would recommend very highly
March 9, 2026
Unprompted review
Reply from Bensons For Beds - Preston314
Keith,
We are happy to hear that you had such a positive experience with our excellent service and communication. Thank you for your high recommendation!
Thank you for your positive review - Lauryn at Customer Care.
Good advice in shop for the right…
Good advice in shop for the right mattress wirh several options for different budgets. No pressure to buy.
Easy delivery with good communication.
January 19, 2026
Reply from Bensons For Beds - Preston314
Karen Wing,
We're happy to hear that you received good advice in our shop and had an easy delivery with good communication. We appreciate your positive feedback!
Team Bensons
Great service
Young woman in the shop was very knowledgeable, didn't push to hard & let me make my own decision after showing me my options.
I would recommend bensons
February 27, 2026
Reply from Bensons For Beds - Preston314
Miss Slack,
We're happy to hear that the team member was knowledgeable and helpful, allowing you to explore your options and make your own decision. Thank you for recommending us!
Team Bensons
Great service
Great service, quality product and polite professional delivery team who completed the delivery assembly and removal of our old bed and packaging. Fully recommend Bensons for Beds.
March 2, 2026
Reply from Bensons For Beds - Preston314
Stephen,
We're happy to hear about your great service, quality product, and the polite delivery team who assembled and removed your old bed and packaging. We appreciate your recommendation!
Team Bensons
Reply from Bensons For Beds - Preston314
Really appreciate this review Mr Barrow! Friendly staff and great service is exactly what we aim for! Thanks again for your support—it means a lot! Megan at Customer Care⭐
Plenty of choices with knowledgeable staff
Knowledgeable and patient staff who helped us through our options, which were plentiful.
Good delivery options.
January 31, 2026
Reply from Bensons For Beds - Preston314
We appreciate you taking the time to leave us a review! We're happy to hear that our staff was knowledgeable and patient in helping you explore our plentiful options and that you found our delivery options good. Thank you for your positive review – Lauryn at Customer Care 💜
Preston docks branch were very helpful…
Preston docks branch were very helpful in us choosing our new bed. We were kept up to date with delivery and when the bed arrived, the friendly delivery team were very efficient in taking our old bed and fitting the new one.
February 12, 2026
Reply from Bensons For Beds - Preston314
We're so glad the team at the Preston docks branch were helpful in choosing your new bed. It's great that you were kept informed regarding delivery and that the delivery team were efficient in removing the old bed and fitting the new one.
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