Ordered from showroom, clear precise delivery date which was honoured. Driver messaged early on day of delivery and him and his mate arrived spot on time. Shoes off and delivered all 4 boxes to o... See more
Location
Switch locationUnit 2 Pelican Retail Park, Claydons Lane, SS6 7UP Rayleigh, Essex, GB
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Very smooth trouble free experience from the sales person at the Rayleigh Weir Branch to the delivery a month later. Assembling of the Bed and Tallboy was very straight forward - no missing parts the... See more
Company replied
The young man who served us was excellent. He asked us what we were Looking for . And then patiently showed us the availability. We then choose out purchase arranged delivery paid the bill . And af... See more
Company replied
Great instore experience. The chap who dealt with me, Hamza, was really professional and seemed to go the extra mile. I was tested for mattress tension and shown at least 5 mattresses and different be... See more
Company replied
Company details
About Bensons For Beds - Rayleigh543
Written by the company
Contact info
Unit 2 Pelican Retail Park, Claydons Lane, SS6 7UP, Rayleigh, Essex, United Kingdom
- 1268776376
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Great customer service
Great customer service, helpful advice and no pressure selling. Great prices too.
Vicky at the Rayleigh store
Vicky at the Rayleigh store was so helpful, we cannot thank her enough from helping us choose a bed to ordering the right one. Vicky really did make the process so easy and hassle free
Wonderful team at the Rayleigh weir…
Wonderful team at the Rayleigh weir shop all very friendly
Great selection
Great selection, good price the store manager Vicky was extremely knowledgeable, friendly and helpful
Really happy with the service we…
Really happy with the service we received in store. Can’t comment on the bed or delivery as they have arrived yet! However the store service was fantastic.
great service
Very helpful & informative about beds , 100% sevice from Vicky at Rayleigh branch , made life so much easier choosing, Thankyou
Very helpful indeed could not have…
Very helpful indeed could not have asked for more explained everything to us and very happy with our purchase can’t wait now for our mattress to arive thank you
Very knowledgeable.
Very knowledgeable and helpful regarding the products and pleasant to deal with.
Very knowledgeable staff where nothing…
Very knowledgeable staff where nothing was left to chance and the experience was excellent!
Amazing service from start to finish
I ordered the Alster wardrobes 4 drawer chest and bed side cabinet , in April the delivery came 17th June, I was really apprehensive, thinking they probaly be damaged etc. But i was pleasantly surprised. The 2 delivery drivers were really polite and very professional installed them ,and the bedroom looks amazing , good quality, from start to finish ,Vicky dealt with the order in the Rayleigh store,and helped me with the measurements and what I could have. Unfortunately I forgot the delivery guys names , im very pleased with the purchase. And would definitely recommend.
I have bought a few beds now from…
I have bought a few beds now from Benson’s particularly the Rayleigh Branch and Kayleigh has always served me. She is very polite, honest and helpful! She has most recently helped me purchase a wardrobe range which was quick and hassle free. Thank you
it was important to see and try beds in…
it was important to see and try beds in a store near to my home. Staff were friendly and helpful but not 'pushy'. Delivery staff were punctual, friendly and didn't moan about the steep stairs and left the bedroom neat and tidy.
Do not buy from this company!
Do not buy from this company!
We ordered two new beds, one being a TV bed early 2023 and told the shop and company in Rayleigh Essex, that we waiting for our new house to be ready to move into.
We moved 3 months later in the June and our beds were not delivered to August. We had to sleep on a blow up air mattress ( not good with spinal problems )
We were also told that the payment for our beds would not be until 12 months later, August 2024. However this was also messed up by the company and if we hadn’t had made our payment today we would have received a £3000 extra payment.
Overall a terrible experience, especially after we spent so much money with buying extremely expensive beds.
Sales assistant was most helpful
We had a wonderful experience
We had a wonderful experience
When buying our new bed. Kayleigh let us try out the adjustable bed on our own then explained everything clearly without any pressure to buy.As there was a sale on at the time price was also great.
Helen was very knowledgeable
Helen was very knowledgeable, helpful and polite. Made the whole process easy.
Very helpful staff
Robin was very helpful, Full of knowledge of the range of products in store, No hard sell just non bias advise
I'm sure I will be happy with my purchase for years ahead.
Robin informed me he is based at the Basildon branch but was helping out at the Rayleigh branch due to sickness.
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