Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... See more
Location
Switch locationUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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See what reviewers are saying
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... See more
Company replied
lovely time in store with someone patiently assisting us for around an hour. all items ordered arrived in perfect condition. pillows were very well presented. delivery drivers were lovely and took the... See more
Company replied
John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... See more
Company replied
Company details
About Bensons For Beds - Reading388
Written by the company
Contact info
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, United Kingdom
- 1189337973
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Great experience
Great team especially Samy, so friendly and professional. He gave good advices without trying to influence our decision which product to purchase.
No pressure buying
Shown different types of mattresses with advice and product details without pressure to buy. A time scale for trying the mattress so if not suitable you can exchange it.
Helpful & good range of beds
Very helpful and quick to determine what we wanted. There was a special bed which advised on mattress firmness for us. It was quite an intense experience as the salesperson talked throughout. We are looking forward to our new mattress arriving in a few weeks.
Friendly customer experience
Great customer service by Rita and loved the discounts during Easter.
Lots of choice and who knew so many…
Lots of choice and who knew so many types of mattress! We had an idea of what we wanted and the sleep test machine to define best mattress type was interesting but no explanation of what it was assessing other than saying firm or medium mattress. Also had to be firm with sales team as to which one we wanted as always being pushed ones that were in my view extremely expensive! Probably better commission!
It’s taken week to sort and I’ve done…
It’s taken week to sort and I’ve done all the chasing 😡
Customer service is great…
Customer service is great they advised now was the best time to put a deposit on our new bed even tho we didn't have a move date. They said that didn't matter we could pay the remainder and get a delivery date once we know.
And we would get the full discount that available at the time of our purchase.
Excellent service at Reading Branch
Mohammed Hussein at the Reading branch was very informative and provided a professional and friendly service.
Attentive staff.
New Mattress
Purchased a new mattress - had no idea where to start - there are so many choices - really helpful / patient staff - large showroom with lots of mattresses for me to try.
We had a positive experience
We had a positive experience. Mohamed was helpful and knowledgeable about the products and understood our needs.
The store manager at the Reading branch…
The store manager at the Reading branch was very helpful listen'd to what we needed and showed us he what he had. he could have encouraged us to by the all singing & dancing bed, but he didn't and that's what unpressed us the most so we purchased straight away lovely man. thank you
Very straightforward and every step was…
Very straightforward and every step was explained in detail
Helpful and friendly salesman
Knowledgeable staff and a painless…
Knowledgeable staff and a painless experience compared with the Emma Sleep debacle. Real beds to try, actual help from staff and a delivery date already confirmed before leaving the shop. Totally recommend.
Staff on the floor was very helpful and…
Staff on the floor was very helpful and knowledgeable but far more importantly, very courteous
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