Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... See more
Location
Switch locationUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... See more
Company replied
lovely time in store with someone patiently assisting us for around an hour. all items ordered arrived in perfect condition. pillows were very well presented. delivery drivers were lovely and took the... See more
Company replied
John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... See more
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Company details
About Bensons For Beds - Reading388
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, United Kingdom
- 1189337973
4.7
Excellent
296 reviews
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I have a bed for my son 5 years…
I have a bed for my son 5 years warranty they delivered a alternative bed and mattress because of manufacture fault. Its 5months and this bed had a fault. They wont give me my money back 😤 terrible customer service. I sent emails no response. Now want to get a third party to view.....its a new bed and mattress and it's under warranty. I have asked for independent advice.
I sent them photographs.
September 10, 2024
Unprompted review
I have been to benson and beds in rose…
I have been to benson and beds in rose kiln lane delt by store manger Muhammad excellence service guided me to right product save my time and get right items.
Highly recommend 5 ⭐️
August 10, 2024
Excellent experience
Muhammed the Manager in Reading was so knowledgeable and friendly. With his help I found the perfect mattress and pillows. His experience really counts. Thank you!
July 31, 2024
Excellent Service from Mohamed
The staff on duty called Mohamed welcomed me and my wife with greetings and smile and backed up with a wonderful customer service provided to us which made our experience great and satisfactory.
July 15, 2024
Great, tailored service
Mohamed gave me a tailored service, and helped to find best options within my budget
July 14, 2024
Richie was brilliant!
Richie was very helpful and professional, showed options to our budget and needs, while giving us loads of information. He even assiste solving an unrelated issue with a previous sale, which we were very pleased with. A great experience and would highly recommend.
June 11, 2024
A welcome in-store was warm and…
A welcome in-store was warm and friendly. The salesperson was helpful and informative. Our daughter subsequently visited and was helped in a similar manner. The opportunity to purchase over the phone was much appreciated as was the arrangement for home delivery. All round a quality service thank you!
June 13, 2024
It’s soft
It’s soft but mentioned as medium. It’s early to describe it. Good customer service.
May 30, 2024
Very attentive sales assistant
May 27, 2024
Excellent customers service
I was served by store manger Muhammed .He has great knowlede and experience helped us to choose the right product.I will highly recommend to all.
May 28, 2024
The sales man was attentive but not in…
The sales man was attentive but not in your face which was good
the issue was at the end when he added a mattress cover and insurance claiming it was free but it was in lieu of the 10% discount available
i took the discount
May 25, 2024
Very efficient and knowledgeable staff.
May 20, 2024
Helpful sales man
May 9, 2024
A great time with a very knowledgeable…
A great time with a very knowledgeable salesperson
May 7, 2024
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