Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... See more
Location
Switch locationUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
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See what reviewers are saying
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... See more
Company replied
lovely time in store with someone patiently assisting us for around an hour. all items ordered arrived in perfect condition. pillows were very well presented. delivery drivers were lovely and took the... See more
Company replied
John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... See more
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Company details
About Bensons For Beds - Reading388
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, United Kingdom
- 1189337973
4.7
Excellent
296 reviews
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Excellent service from Ambi in Reading store
Was really pleased with the excellent efficient and friendly service I received at Bensons for Beds in Reading, from Ambi. She was very thorough and showed me all available options, eventually finding me a mattress which was ideal for my circumstances.
Highly recommend Ambi if you want excellent service.
Thanks!
March 21, 2025
Unprompted review
Reply from Bensons For Beds - Reading388
We're delighted you were pleased with the efficient and friendly service you received. It's great to hear that our team member was thorough in helping you find an ideal mattress. Thank you for your recommendation, Megan at Customer Care
Razman was very helpful and made the…
Razman was very helpful and made the purchase very easy - thank you
March 29, 2025
Reply from Bensons For Beds - Reading388
We're happy to hear that the purchase was easy and helpful. We appreciate you taking the time to leave us this great feedback. Take care, Megan at Customer Care
Salesman Razman was very helpful and…
Salesman Razman was very helpful and honest and even told us when next sales event was on so we could get best deal.
March 24, 2025
Unprompted review
Reply from Bensons For Beds - Reading388
We appreciate your positive feedback! We are so happy to hear that our sales team member was helpful and honest. Thank you for choosing us, Megan at Customer Care
Good service received from the store
The person served us, answered all our questions patiently and provided very good product information.
March 23, 2025
Unprompted review
Reply from Bensons For Beds - Reading388
We appreciate your positive feedback! We're happy to hear that our staff patiently answered your questions and provided excellent product information. Take care, Megan at Customer Care
The delivery team were very polite and…
The delivery team were very polite and professional, excellent service!
March 17, 2025
Unprompted review
Reply from Bensons For Beds - Reading388
We're happy to hear that our delivery team provided such polite, professional, and excellent service! We appreciate your positive feedback and support, Megan at Customer Care
Reply from Bensons For Beds - Reading388
We're glad you had a smooth process and a great experience with our sales team. Thank you for your positive feedback, Megan at Customer Care
Rita gave us a great shopping…
Rita gave us a great shopping experience, very informative
March 15, 2025
Reply from Bensons For Beds - Reading388
We're glad you had a great and informative shopping experience. Thank you for sharing your positive feedback with our team! Take care, Megan at Customer Care
Reply from Bensons For Beds - Reading388
Thank you for taking the time to leave us this positive feedback Adeel!🙌 Sleep well, Megan at Customer care
Was a lovely staff member
Was a lovely staff member, was great prices and deals and lots of options to choose from. Great staff
February 28, 2025
Reply from Bensons For Beds - Reading388
We appreciate your positive feedback! We are happy you found our staff lovely, prices great, and options plentiful. Our team is dedicated to providing excellent service.
Take care, Megan at Customer Care
A good experience.
When it comes to beds, you can't buy them on line, guidance is required. The salesman was very friendly, helpful and knowledgeable without being pushy. It was a very good experience.
February 27, 2025
Reply from Bensons For Beds - Reading388
We're glad you enjoyed your experience. It's great to know the salesperson was helpful and knowledgeable. We appreciate you sharing your feedback, Megan at Customer Care
Bensons Beds Experience
lots of different styles of beds to look at, assistants were very helpful and friendly, would definitely use again
February 26, 2025
Reply from Bensons For Beds - Reading388
We're so glad to hear that you appreciated the variety of beds and found our assistants helpful and friendly. Thank you for saying you would use us again, Megan at Customer Care
Reply from Bensons For Beds - Reading388
We're happy to hear that we were helpful and friendly! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Staff were very patient and…
Staff were very patient and accommodating to my Son who has Autism and MS.
They took their time explaining things in a way that my lad understood and were very helpful with his mobility issues
February 11, 2025
Reply from Bensons For Beds - Reading388
We appreciate you sharing your experience. We're happy to hear that our staff were patient and accommodating, taking the time to explain things clearly and assist with mobility issues. Thank you for your feedback, Megan at Customer Care
Excellent service
January 31, 2025
Reply from Bensons For Beds - Reading388
Thank you for your 5 star review Mr Mitchel. We appreciate your kind words, Megan at Customer Care
Manager polite knowledgeable nice very…
Manager polite knowledgeable nice very very helpfull
January 29, 2025
Reply from Bensons For Beds - Reading388
We're happy to hear that you found the manager to be helpful, knowledgeable, and polite. We appreciate your positive feedback, Megan at Customer Care
Excellent service!
Excellent service from polite and knowledgeable Muhammad at your Reading (Link Retail Park) store. I am a returning customer - was so pleased with my last purchase and transaction that I went back and was not disappointed. Thank you!
January 25, 2025
Reply from Bensons For Beds - Reading388
We're happy to hear about the excellent service you received at our Reading store. It's wonderful you were pleased with your recent purchase and returned. Thank you for your positive feedback,
Megan at Customer Care
Great welcome from Rita who was very…
Great welcome from Rita who was very knowledgeble on tempur mattress and explained the range to us with good advice. We were not rushed and with time to decide we returned that day to make our purchase.
They had an offer on and therefore were good on price. We will visit again for our next purchase. Thanks.
January 28, 2025
Reply from Bensons For Beds - Reading388
We appreciate you taking the time to share your experience! We're happy to hear that you felt welcomed and well-informed about our mattress selection. It's great to know you were able to make a confident purchase with us, and we look forward to your next visit!
Thank you,
Megan at Customer Care
Happy Customer
The service from the member staff was excellent, from asking sensible questions on what were our requirements to explaining the benefits of the various options available. He was very knowledgeable and helped us make the right decision on which bed and mattress met our requirements
January 17, 2025
Reply from Bensons For Beds - Reading388
We're happy to hear that the team member offered excellent service by asking sensible questions and explaining the benefits of the options available. It's great to know that their knowledge helped you make the right decision.
Thank you,
Megan at Customer Care
Fantastic sales person
Fantastic sales person, Sami who gave great advice and a fair deal. No pressure sale and worked to meet our criteria. Would happily recommend!
January 15, 2025
Reply from Bensons For Beds - Reading388
We're happy you had a positive experience. It's great to hear that the sales person provided helpful advice and a fair deal without pressure. We appreciate your recommendation, Megan at Customer Care
Punctual and efficient
Punctual and efficient. Collected and packaged up the return very efficiently.
January 14, 2025
Reply from Bensons For Beds - Reading388
We're happy to hear that our service was punctual and efficient for your return. Thank you for your positive feedback; we appreciate it very much.
Take care,
Megan at Customer Care
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