Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in... See more
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Location
Switch locationWashford Drive, B98 0GZ Redditch, England, GB
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Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me... See more
Company replied
Great experience.. excellent customer service and clear communication on what happens at each stage of the purchase. Also massive thank you to the 2 delivery drivers Emilia and Daniel who were so hel... See more
Ben was extremely helpful in helping me find the mattress I was looking for. He answered all of my questions and showed me different mattresses to try out to ensure I was happy with my purchase. There... See more
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Company details
About Bensons For Beds - Redditch
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Washford Drive, B98 0GZ, Redditch, England, United Kingdom
4.7
Excellent
39 reviews
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Great experience.
Great experience.. excellent customer service and clear communication on what happens at each stage of the purchase. Also massive thank you to the 2 delivery drivers Emilia and Daniel who were so helpful and considerate.
Would highly recommend
July 30, 2026
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Great value and customer service
Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in helping us get the product into our camper van. The bed is lovely, fits perfectly and looks very good value for money. The new bed care kit gift was a lovely touch too.
July 23, 2026
Reply from Bensons For Beds - Redditch
Thank you for your fantastic review! We're delighted to hear that Julia provided such great support throughout your entire journey with us.
We'll be sure to pass your kind comments on to Julia, who will be delighted to know she made such a positive difference to your experience. Thank you for choosing us, and we hope you enjoy your new bed for many years to come! 😊
I have brought a couple of items from…
I have brought a couple of items from this store and Julia is sooo helpful. She is so helpful and knowledgeable too.
I would definitely recommend this store!
July 20, 2026
Unprompted review
Reply from Bensons For Beds - Redditch
We're so pleased to hear that our team member was so helpful and knowledgeable. It's wonderful that you would definitely recommend our store!
Great service from start to finish
Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me updated as to when they would arrive, which is very useful
July 18, 2026
Reply from Bensons For Beds - Redditch
We're so pleased to hear you received great service from start to finish! It's wonderful that our salesman was helpful without being pushy, and that our delivery team was efficient, managing a difficult staircase, and kept you updated on their arrival.
Team Bensons
Large selection and helpful staff
Ben was extremely helpful in helping me find the mattress I was looking for. He answered all of my questions and showed me different mattresses to try out to ensure I was happy with my purchase. There was plenty of mattresses on display to choose from.
July 8, 2026
Reply from Bensons For Beds - Redditch
We're so pleased our team member was extremely helpful in assisting you to find the perfect mattress. It's wonderful that they answered all your questions and ensured you were happy with your purchase.
Purchased a bed from the Redditch…
Purchased a bed from the Redditch branch of Bensons. Ben was very knowledgeable, helpful and professional.
July 3, 2026
Reply from Bensons For Beds - Redditch
We're so pleased to hear about your positive experience at our Redditch branch! It's wonderful to know that our team member was knowledgeable, helpful, and professional. Thank you for your kind feedback!
Team Bensons
The lady in the shop was brilliant
The lady in the shop was brilliant. We cant comment at the moment re bed as waiting for it to be delivered
June 17, 2026
Reply from Bensons For Beds - Redditch
We're so happy to hear our team provided brilliant service! We hope you love your new bed once it arrives.
Team Bensons
Reply from Bensons For Beds - Redditch
We're so pleased you found our team helpful. Thank you for your kind words!
Team Bensons
Reply from Bensons For Beds - Redditch
We're glad our team was friendly and helpful.
Team Bensons
Ben was very helpful!
Ben was very helpful, he provided us with options so we got the best value for money for what we wanted. There was a good level of choice and we were happy with the service.
May 27, 2026
Reply from Bensons For Beds - Redditch
We're so pleased our team member provided helpful options, ensuring you found the best value. We're glad you were happy with our service and selection. Thank you for your feedback.
Team Bensons
Amazing customer service from start to…
Amazing customer service from start to finish. Great mattress and just what we needed. Thank you for looking after us so well.
May 25, 2026
Reply from Bensons For Beds - Redditch
We're so pleased you received amazing customer service and found the perfect mattress. Thank you for your kind words!
Team Bensons
From the time wsate walked into the shop…
From the time we walked into the shop in redditch,we felt no pressure just the correct information and product we required.the two fitters were very professional and phoned ahead of them arriving.
May 17, 2026
Reply from Bensons For Beds - Redditch
We're so pleased to hear you felt no pressure and received the correct information in-store. It's great our fitters were professional and called ahead! Thank you for your wonderful feedback! 😊
Team Bensons
Great experience
Great experience, went in clueless came out with a lot of knowledge. Zac and Julia both very helpful and involved the little ones which helped make the whole process much easier.
Also appreciated there was no pushy sales!
April 21, 2026
Reply from Bensons For Beds - Redditch
We're delighted you had a great experience and left with more knowledge! We're also pleased that the team involved your children, making the process easier, and that you appreciated the no-pressure sales approach. Thank you!
Team Bensons
Staff was great process was easy…
Staff was great process was easy delivery isn’t too long away from purchase prices not too bad
April 9, 2026
Reply from Bensons For Beds - Redditch
We're happy to hear that our staff made the process easy, and that you were satisfied with the delivery timeline and prices. Thank you for your review!
Team Bensons
No pressure to buy.
No pressure to buy.
Delivered on day of my choosing by Emilian and Josh who were very professional and efficient .
April 3, 2026
Reply from Bensons For Beds - Redditch
Thank you for your feedback! 😊 We’re glad to hear you felt no pressure to buy and that delivery on your chosen day went smoothly. Emilian and Josh will be pleased to know their professional and efficient service made a great impression. We really appreciate you sharing your experience,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Redditch
Wow — 10 stars! ⭐️ Thank you so much! We’re thrilled you had a fantastic experience and can’t wait to welcome you back again.
Sleep well,
Megan at Customer Care💜
Preferred. This to dreams.bedding
Every thing
Sales man at Redditch branch very helpful and not being a nuisance like other shops
Delivery men took bed up to bedroom and made sure we knew when the mattress had to be turned
Very happy customers
March 20, 2026
Reply from Bensons For Beds - Redditch
Thanks for the fantastic review Mr Baylis! So glad our Redditch team were helpful without the hassle, and brilliant to hear the delivery crew got everything set up and made mattress care super clear. Enjoy your new bed,
Megan at Customer Care🌟
From going into the shop to look at…
From going into the shop to look at mattresses, to the delivery, Benson for beds were polite, knowledgeable and friendly.We like to be left alone to look round first before we want help, and that is what they did. The delivery guys phoned before hand and were respectful of our home
March 8, 2026
Reply from Bensons For Beds - Redditch
Thank you so much for your lovely feedback! We're delighted to hear that from browsing in the shop right through to delivery, you found our team polite, knowledgeable, and friendly. It’s great to know you were given the space to look around at your own pace before receiving help. We're also really pleased that the delivery team called ahead and were respectful of your home. – Megan at Customer Care
Professional and friendly
The staff in the Redditch store was very friendly and knowledgeable- no pushy sales. The team who delivered our bed were on time, extremely friendly and went above and beyond.
March 6, 2026
Reply from Bensons For Beds - Redditch
T Jones,
We're happy to hear that the Redditch staff were friendly and knowledgeable, offering a no-pressure experience. It's great the delivery team was punctual, friendly, and helpful!
Team Bensons
Knowledgeable and friendly assistant…
Knowledgeable and friendly assistant who took the time to show our options. Excellent.
March 3, 2026
Reply from Bensons For Beds - Redditch
Thank you for your lovely feedback! I’m so pleased to hear our assistant was knowledgeable, friendly, and took the time to guide you through all your options. We really appreciate you sharing your experience.
— Megan at Customer Care
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