The store is unfortunately closing down which we didn’t realise when visiting. Even then Linda was very helpful in showing us beds which matched our requirements. We left having bought a bed and mattr... See more
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See what reviewers are saying
My grandmother purchased a mattress, base and headboard from here and was provided with brilliant customer service from a lady called Luibov. She gave us space and time to browse before coming over, a... See more
Previous customer but we reviewed all our options when looking for a new mattress. Again we found Benson beds were the best option. They were so helpful and provided all the information we needed. Whe... See more
The Bensons Assistant John Was excellent. He knew all about the beds and listened and understood what we wanted. He gave us time to try the beds and provided all the information we requested. We didn'... See more
Company details
About Bensons For Beds - Redhill585
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 35 The Belfry, RH1 1ST, Redhill, Surrey, United Kingdom
- 1737763728
4.6
Excellent
128 reviews
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Friendly and knowledgeable
December 31, 2023
Helpfull staff
January 8, 2024
The sales person provided all the…
The sales person provided all the information we needed
January 5, 2024
The salesman was very helpful
December 30, 2023
Professional staff and great experience…
Professional staff and great experience in the Redhill shop to try and learn the difference of their mattress. We bought a super king Sealy Newton finally with the Christmas discount! Really happy about it!!
December 24, 2023
Linda at the Redhill branch was…
Linda at the Redhill branch was wonderful from start to finish - she was patient and understanding and attentive to our requirements. We really appreciate all her help and we look forward to receiving our new bed this week! Thank you and Merry Christmas!
November 27, 2023
John was very helpful to give us all…
John was very helpful to give us all the options based on our requirements and definitely would recommend Bensons as a result. An awfully nice chap!
November 28, 2023
Great service John is very helpful and…
Great service John is very helpful and knowledgeable of the beds was great
November 25, 2023
The staff made the experience
The staff made the experience. John and Nabil were professional, helpful and quick to answer all of our queries.
Thanks!
November 15, 2023
Brilliant in store experience
Brilliant in store experience - staff didn't put us under any pressure and gave us excellent advice when we asked questions. We were going to buy a bed on line - so pleased we went in to store. Better deal and great service
November 5, 2023
Excellent salesperson
Excellent salesperson - John. Very helpful and informative. Not pushy at all.
November 4, 2023
very helpfull.staff
October 24, 2023
John at the redhill store was amazing
John at the redhill store was amazing. Very knowledgable, great fun & great energy!
October 15, 2023
John was very helpful.
John was very helpful and made sure we got the right bed for what we needed. I would go back again.
October 6, 2023
Really nice and helpful lady called…
Really nice and helpful lady called Linda in your Redhill store
September 15, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The systems always down
The systems always down, the telephones not working , wrong order delivered after waiting for12 good weeks,forced to drive 21miles back and forth to sign for documents.
September 6, 2023
Reply from Bensons For Beds - Redhill585
We're sorry to hear this has happened and sincerely apologise for any inconvenience caused. -Team Bensons
Good customer services
It was great experience let’s hope if they deliver and do the fitting on time
September 1, 2023
Reply from Bensons For Beds - Redhill585
Thank you so much for your great review! -Team Bensons
Excellent service
Good knowledge, help and support. Sales assistants were professional, friendly and welcoming. Couldn't have asked for better service. Thank you.
August 30, 2023
Reply from Bensons For Beds - Redhill585
Thank you for taking the time to leave us a review! -Team Bensons
Very approachable Nabil was so helpful…
Very approachable Nabil was so helpful & very friendly
August 21, 2023
Reply from Bensons For Beds - Redhill585
This is fantastic to hear! We'll be sure to pass on your lovely comments. -Team Bensons
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