The store is unfortunately closing down which we didn’t realise when visiting. Even then Linda was very helpful in showing us beds which matched our requirements. We left having bought a bed and mattr... See more
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See what reviewers are saying
My grandmother purchased a mattress, base and headboard from here and was provided with brilliant customer service from a lady called Luibov. She gave us space and time to browse before coming over, a... See more
Previous customer but we reviewed all our options when looking for a new mattress. Again we found Benson beds were the best option. They were so helpful and provided all the information we needed. Whe... See more
The Bensons Assistant John Was excellent. He knew all about the beds and listened and understood what we wanted. He gave us time to try the beds and provided all the information we requested. We didn'... See more
Company details
About Bensons For Beds - Redhill585
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 35 The Belfry, RH1 1ST, Redhill, Surrey, United Kingdom
- 1737763728
4.6
Excellent
128 reviews
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Aneil was superb, excellent customer service!
Aneil was superb, very friendly, knowledgeable, happy and did not make us feel pressured at all into buying this mattress. He showed us lots of different mattresses before having an inkling into which one we’d prefer. We weren’t planning on buying a mattress yesterday as this was the first shop we’d been into to look at mattresses but Aneil was so good at his job that we were sold and ended up buying the mattress then and there.
July 28, 2023
Reply from Bensons For Beds - Redhill585
Hello Mr Everett,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Aneil can be given the credit he deserves. - Team Bensons
Very helpful staff
July 26, 2023
Reply from Bensons For Beds - Redhill585
Hello Mrs Mitchell,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
Redhill
Great help from John at the Redhill branch. He was great at going through the options and showing the different mattresses. Was a able to get a good deal when I went back a week later.
July 26, 2023
Reply from Bensons For Beds - Redhill585
Hello Peterken,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
Fabulous experience
The guy who served us was extremely helpful and polite, a very happy customer 😊😊
July 23, 2023
Reply from Bensons For Beds - Redhill585
Hello Sheila
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Reply from Bensons For Beds - Redhill585
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
John was excellent
John was excellent! A true asset to Bensons for Beds. Thank you John for making our experience fanatics!
July 14, 2023
Reply from Bensons For Beds - Redhill585
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that John can be given the credit he deserves. - Team Bensons
Just excellent customer service skills…
Just excellent customer service skills and product knowledge.
July 13, 2023
Reply from Bensons For Beds - Redhill585
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great service and knowledge
July 9, 2023
Reply from Bensons For Beds - Redhill585
What a lovely review, John! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Reply from Bensons For Beds - Redhill585
Thank you for taking the time to leave us some feedback! -Team Bensons
John the advisor was so great
John the advisor was so great, do warm and friendly and happy. He made sure I went through all my options so I made the right choice in mattress. He also took the time to explain the differences and what might be best and made sure I tried out all the mattresses. He also was patient enough to answer all our questions.
June 22, 2023
Reply from Bensons For Beds - Redhill585
This is wonderful to hear Laura. Thank you for taking the time to leave us some feedback. -Team Bensons
We weren’t rushed or made to feel like…
We weren’t rushed or made to feel like an inconvenience. Information was there if we needed it and he knew what he was talking about
June 9, 2023
Reply from Bensons For Beds - Redhill585
Thank you for taking the time to leave us some positive feedback Jeff. -Team Bensons
Reply from Bensons For Beds - Redhill585
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Redhill store.
Team Bensons
Good Value
Our second time doing business with the company looked after by the same gentleman as before he was so helpful and friendly.His young lady assistant was just as helpful. We know where to go in the future.
May 26, 2023
Reply from Bensons For Beds - Redhill585
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Excellent service
Went in to look at the beds on offer within my price range. Anil was excellent showing me around and giving me options but also leaving me to try the beds without being pushy. Excellent service from Anil and will be coming back again.
May 26, 2023
Reply from Bensons For Beds - Redhill585
Good Morning, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Redhill store.
Team Bensons
Reply from Bensons For Beds - Redhill585
Thank you for taking the time to leave us a 5* review! -The Bensons Team
Excellent service
May 13, 2023
Reply from Bensons For Beds - Redhill585
This is wonderful to hear! Thank you for taking the time to leave us a positive review ⭐ -Megan
The salesman Nabil was very helpful and…
The salesman Nabil was very helpful and positive as we needed to exchange our mattress for another. He took us through the various options and we left feeling we had a very posditive expewrience.
Top marks!
May 10, 2023
Reply from Bensons For Beds - Redhill585
This is great to hear, John! I will feed this back to ensure Nabil gets the recognition he deserves. We really appreciate you taking the time to leave this lovely review. Courtney 😁
Extremely happy customer
The assistant remembered that I’d phoned to ask if they had a particular mattress on the shop floor and went the extra mile to help me.
April 29, 2023
Good customer care
April 24, 2023
An enjoyable shopping experience
An enjoyable shopping experience featuring pleasant illustrations.
April 27, 2023
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