The store is unfortunately closing down which we didn’t realise when visiting. Even then Linda was very helpful in showing us beds which matched our requirements. We left having bought a bed and mattr... See more
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My grandmother purchased a mattress, base and headboard from here and was provided with brilliant customer service from a lady called Luibov. She gave us space and time to browse before coming over, a... See more
Previous customer but we reviewed all our options when looking for a new mattress. Again we found Benson beds were the best option. They were so helpful and provided all the information we needed. Whe... See more
The Bensons Assistant John Was excellent. He knew all about the beds and listened and understood what we wanted. He gave us time to try the beds and provided all the information we requested. We didn'... See more
Company details
About Bensons For Beds - Redhill585
Written by the company
Contact info
Unit 35 The Belfry, RH1 1ST, Redhill, Surrey, United Kingdom
- 1737763728
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Very helpful especially in the redhill…
Very helpful especially in the redhill branch
This is a reliable service
This is a reliable service. The teams are well trained and well versed to manage your expectations. The bed arrived on the date I was told and at a timing of my convenience. The team even called 30 mins before the delivery arrived to ensure I was home. Once there they installed the bed in under 10 mins.
Great in store advice (Redhill branch)…
Great in store advice (Redhill branch) so knowledgeable and helpful.
Ordering and delivery were spot on too. The delivery guy was polite and courteous taking our bed upstairs for us. A fantastic experience from start to finish. The only one thing I’d mention is that online discounts are better so I ended up going online rather than through the shop, which is a real shame because I believe the chap in Redhill deserved a commission for all his help! (The discount was too big for us not to take online, I did mention this in store too so perhaps you could apply the discounts in store in the future)
The man at Redhill was very helpful in…
The man at Redhill was very helpful in checking my spine was straight when choosing my pillow and picking the correct pillow for my sleeping style
Very easy from start to finish
Service with a smile!
John served us and made the process of choosing a mattress very easy. He's a really nice guy - ask for John (The Belfry, Redhill)
Very helpful staff
We went to the store looking for a mattress and were very impressed with the range they had. Very helpful staff and no upselling! Definitely recommend them.
2nd time going into the same store as…
2nd time going into the same store as we found them so helpful 5 years ago! Very helpful, quick and easy to sort a new mattress out!
Great customer service
Great customer service. Friendly, helpful and knowledgeable. Thank you.
Thanks for an efficient and charming serviceThe sales person immediately stopped…
The sales person immediately stopped what he was doing and greeted us with courtesy. He had a very charming manner. Our requirements were dealt with efficiently, an appropriate mattress was identified and the transaction was handled effectively.
Ordered online very easy experience
Good customer service experience with Nabil and other colleagues. They were so friendly and helpful in making decision.
Good customer service experience with Nabil and other colleagues at Redhill outlet. They were so friendly and helpful in making decision.
Great job done by the Redhill, Belfry center team.
We were allowed to browse at our own…
We were allowed to browse at our own pace and the salesman (John) was very knowledgeable and explained the advantages of different types of mattresses. Not too pushy and very friendly personality. All in all a pleasant experience.
Brilliant service from the young lady…
Brilliant service from the young lady in the Redhill branch
Knowledgeable friendly staff.
The store manager was extremely…
The store manager was extremely helpful, very polite and engaging.
The staff were very friendly and helpful
The staff were friendly and helpful, explained various options in detail. Strongly recommend
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