Excellent variety of mattresses, frames and pillows with great deals. Customer service was very helpful, there was no pressure to purchase and the sales rep was very well informed on the products to h... See more
Company replied
Location
Switch locationUnit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD Romford, Essex, GB
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We had a fantastic experience thanks to Naz. From the moment we walked in, he was incredibly helpful, friendly, and knowledgeable. Nothing was too much to ask, and he helped us find the perfect bed... See more
Company replied
We went into Benson for Beds and we immediately felt at ease. We were not pounced on and Stephen who helped us was exceptional from start to finish. He was friendly, welcoming and nothing but honest.... See more
Company replied
Buying a bed is a challenge, so many options and styles to consider and trial. We popped in last week and met Ali, it was obvious he knew his product range and was very knowledgeable but not pushy.... See more
Company details
About Bensons For Beds - Romford247
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 7 Gallows Corner Retail Park, Southend Arterial Road, RM3 0AD, Romford, Essex, United Kingdom
- 1708349023
4.7
Excellent
135 reviews
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Parking ticket !!!
All good - good price , hassle free delivery….but got a parking ticket at gallows corner store- the car park is only for up to 2 hours.
They sorted out cancelling the ticket- but worth knowing if you are shopping around
December 16, 2022
Really Helpful and knowledgable advice…
Really Helpful and knowledgable advice and time taken to help explain the differences between products
January 14, 2023
No pressure from staff
No pressure from staff. Very friendly and helpful. I was able to purchase a new bed without pressure
January 13, 2023
Very helpful
January 7, 2023
Friendly team
Friendly team, good advice, didn't feel pressure to buy anything.
Thank you
January 8, 2023
Good customer service
Good customer service, sales staff took time to go through various options with me and combining various offers got me a really good price. Original delivery date kept and I was given regular updates by email..
December 9, 2022
Very positive
Steve was a very helpful staff member who was very knowledgeable. He was able to answer any questions we had without being too pushy to purchase. Excellent service we will be recommending to family and friends.
December 31, 2022
Lots to choose from
Lots to choose from. Helpful salesman but not too pushy. No pressure.
January 2, 2023
The salesman assisted me to choose the…
The salesman assisted me to choose the right bed for my son. He was very patient and communicated very effectively with me. He was very professional and very helpful.
January 2, 2023
Terrible service and wont cancel credit agreement
In May 2022 I ordered a bed and 2 bedside cabinets from Bensons in Romford. I also signed up to make payment through a credit agreement. A bed was delivered but it was the wrong colour. Delivery of the replacement bed was continually delayed with the latest date being in December 2022. The 2 bedside cabinets were delivered but were so damaged that they were falling apart. I therefore cancelled my order and instructed Bensons to cancel the credit agreement. Bensons have clearly not cancelled the credit agreement as I am being hounded by the credit company, Creation Consumer Finance Limited, to make payments for goods I have never received. The latest was a threatening text message earlier today. Terrible service from both companies, beware.
December 29, 2022
Unprompted review
Did not feel under any obligation just…
Did not feel under any obligation just got some very good advice
December 28, 2022
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