Wardrobe Purchase Dear Bensons for Beds Team, I recently purchased a wardrobe from your store online and I wanted to share my feedback. Product Quality: I am impressed with t... See more
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See what reviewers are saying
I have an NHS discount Ode card & this provides NHS discount of 7%. However I could noy use it in the store. I had to return home & order on line. The staff was very helpful & provided me with the cod... See more
I went in to the store with a vague idea of what I was looking for. Ali very clear, explaining the benefits / qualities of the different mattresses, bases, headboards, that I could choose from, and wh... See more
I was served by Ali who was courteous, helpful and very professional. He gave special time and attention to detail. They say it's the person you 'buy' first before the actual product or service and... See more
Company details
About Bensons For Beds - Ruislip400
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Victoria Road, HA4 0QQ, Ruislip, Middlesex, United Kingdom
- 2084239513
4.7
Excellent
108 reviews
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Top marks from us!
We have used Bensons a couple of times recently and love the professional way they deal with their customers. Very knowledgeable staff who go out of their way to help you make a decision in very comfortable surroundings. Can't rate them highly enough and will always go to Bensons first.
March 26, 2024
Great service and support from Ali in…
Great service and support from Ali in South Ruislip!
March 19, 2024
Unprompted review
Was helped by Ali who was super…
Was helped by Ali who was super professional and knowledgeable and made us feel comfortable and confident about our purchase.
Highly recommend.
Stuart & Helen
March 19, 2024
Unprompted review
Was welcomed when entering shop
Was welcomed when entering shop. The Sales Assistant was very knowledgeable and the experience was a pleasure. Would certainly recommend this outlet.
March 19, 2024
I met a highly professional dedicated…
I met a highly professional dedicated and very helping guy Mr Ali. He made my purchase easy convenient with the complete range of requirements
March 10, 2024
Great customer service at the Ruislip…
Great customer service at the Ruislip store.
Vlad went over and above to help us find the right bed and mattress to meet our requirements.
March 9, 2024
Excellent service from the delivery…
Excellent service from the delivery team.So helpful and friendly. I would use Bensons again because of this
February 19, 2024
Unprompted review
Staff (Ali) is very welcoming and…
Staff (Ali) is very welcoming and helpful. Received a good customer service.
March 3, 2024
AMIT A CREDIT TO YOUR COMPANY
We visited the store to look for a replacement mattress for our unsuitable Memory foam mattress for my Elderly Partner who has recently been diagnosed with Parkinsons. Amit was an absolute star. Made what could have been a very stressful visit easy. He was very Professional, knowledgable and Sympathetic. He fully understood our needs and talked us through the available options. He was not in a hurry and he went above and beyond to ensure that we tested all the mattress to find the correct one. We eventually settled on a HYPNOS LUX EARTH (Extra firm)
From testing the Mattress, Ordering and Delivery we experienced Excellent Customer Service through out.
Our new Mattress was delivered on the 27th February and its Wonderful.
January 9, 2024
Unprompted review
The Benson representative in shop.
February 28, 2024
Having to pay twice for one delivery!
Would have been 5 stars but Having to pay twice for one delivery!
Very helpful staff in store. (South Ruislip)
Visited twice and both times very attentive. Ordered my bed online and went back a few weeks later to get a mattress. They have agreed to match up deliveries so they arrive together but still have to charge me 2 delivery fees! As unable to change it So will be paying £78 for one delivery !
February 11, 2024
Very Helpful Salesperson
Vladir was very helpful and patient with us and understood our needs, and showed us various types and in all price ranges.
February 11, 2024
Expert Advice
The young lady, Fatima, gave me the advice I was looking for and made purchasing a new bed a very pleasant experience. It's not an everyday purchase so you have to feel you've spent your money well.
February 8, 2024
Salesman was knowledgeable and helpful
Salesman was knowledgeable and helpful. Kept on going out of the shop for some reason. Only downfall was he took full payment rather than the 20% we agreed. Only realised when we got home.
February 4, 2024
I detest having to pay an additional…
I detest having to pay an additional delivery charge. Why not hide this in your product pricing so it's not obvious?
February 2, 2024
Beds
We ordered a very nice bed and headboard we were looked after very well by Ali he was very helpful and advised us on the beds which was the best
February 2, 2024
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