The staff were very welcoming. Kept our purchase within our price range. We felt that there was no pressure on us to buy that day. Definitely recommend Bensons for bed Shirley, West Midlands.
Company replied
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The staff were very welcoming. Kept our purchase within our price range. We felt that there was no pressure on us to buy that day. Definitely recommend Bensons for bed Shirley, West Midlands.
Company replied
Bought a new mattress from the Solihull store at the weekend. Can’t remember her name I believe she was the manger but really helpful and friendly, made the process super simple. Thank you!
Company replied
We are very pleased with our new mattress. The whole process from store to home was excellent. Very good communication about delivery and very efficient set up. We would highly recommend Bensons and... See more
Company replied
Quick delivery, items placed in room where we wanted them. Helpful delivery team
Company replied
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Unit G3 Solihull Retail Park, B90 4LD, Solihull, West Midlands, United Kingdom
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We had been in before and mature lady helped us find exactly what we needed,we were waiting on a moving date so couldn't order them but came back and ordered.very happy with the choice we made .but very disappointed in the cost of the pillows after spending nearly £1400 on a mattress I would at least thought you'd get 2 pillows to go with it..
Carol helped us make the right decision. Answered lots of questions and knew exactly what we were looking for.
As soon as we arrived at the store Carol was amazing she quickly got to grips with our price range and requirements very helpful just waiting on delivery now and looking forward to our new mattress
The level of service I have received at the Marshall lake store has been outstanding over three transactions. Jill is knowledgeable, helpful with options and choices and goes the extra mile in terms of service. My first experience of buying a bed, led to my two further purchases.
My Wife and myself were given time to explore the range of bedding,and were assisted by a very helpful sales lady in choosing a suitable bed for our comfort and we came from the store "Happy" with our choice
Jess, the Bensons For Beds employee, was kind, knowledgeable, and helpful in assisting us as we made our decision regarding a mattress. It was a lovely experience.
A good choice of what I was looking for - headboards. Well displayed and clearly priced.
Friendly and professional service.
First purchase and was very impressed. Ordered a stunning ottoman bed and it was delivered in a couple of days to suit my schedule. Had a call from the delivery team in advance and they were extremely respectful of our home. I'd definitely purchase again.
Very helpful knowledgeable staff Jess was great , all in all a very pleasant experience
Staff were absolutely lovely, not too pushy, but very helpful. My mother couldn’t manage the stairs so they took us in the lift. They helped me find exactly what I wanted.
There was a wide range of beds to view and try. Your assistant was outstandingly helpful,and guided me through the practicalities of choosing a bed. I was totally satisfied with the outcome.
The salesperson was very helpful but not intrusive.
A very helpful and informative member of staff helped me choose the right mattress for my needs. I was able to test mattresses in store without feeling pressured but jess was attentive when I needed advice.
My experience was great because Jess was extremely helpful. I ordered just what I wanted due to Jess’s knowledge of all the products. Brilliant customer service.
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