Bensons For Beds - Solihull495 Reviews 

The company has a good selection of beds at very competitive prices. The salesman gave excellent customer service. Helpful, friendly and polite.

Jess was friendly and gave great advice, as well as Andy. We tried multiple beds and got one bought fairly swiftly.

Thanks

Honest friendly advice when making our choice of bed

Buying the mattress was easy, delivery was great, Mark and Linv were helpful getting the mattress upstairs

The lady I spoke to Jill was very helpful and polite and gave some good tips

The store was welcoming and the person who served us was friendly and helpful

Gill was excellent from start to finish, great product knowledge and provided us with superb customer service!

The lady in the shop rememberd me from a few weeks ago when I came in to make an enquire

Knowledgeable staff. Given plenty of time to look around and test out beds and mattresses with no sales pressure. Jill was fantastic.

We were looking for a new bed for my 89 year old mother and Andy was so kind and helpful. He gave her time to try the different beds and listened to her concerns. We were able to book the delivery slot on the day we required and the whole experience was so calm and friendly I would definitely recommend Benson for Beds to my friends.

Staff are so helpful.

Very happy from start to finish with the way I was dealt with. I was served by Idrees who showed excellent product knowledge and attention to detail. I would recommend visiting this store. Idrees and Andy made our overall customer experience a very pleasant one. We are happy with our new mattress purchase.

Andy, Idrees, Jess at the store made my visit effortless and helped me choose a bed, mattress and wardrobe. They made me feel at ease and gave me all the possible options. Thank you guys. Your service is top notch

Excellent service youg la dy most helpful & knowledgeable yes 10 out of 10

The two showroom staff were very helpful, taking time to explain the different mattresses, while not pushing the more expensive option, but allowing us to make our own informed decision.

It was a pleasure to be dealt with by Andy at Solihull branch. Helpful, answered my questions. When so much is done on-line with the absence of people it was refreshing to actually speak with someone, especially someone with a good attitude.

With assistant's painstaking help, managed to refine my selection of the desired bed. Order process was very smooth. Excellent communication about purchase and delivery. Delivery easy to change to suit commitments. Ben & Kieran delivered the bed, assembled it with skill and took away the old bed. Left bedroom spotless and were both very friendly and efficient.

I had the unfortunate experience of dealing with those who couldn't seem to get their act together when it came to delivery dates. It was like playing a frustrating game of musical chairs with my order. They have changed the delivery dates twice and still no information about the final delivery date(Third time).
I am still concerned about the product quality!