The staff were very welcoming. Kept our purchase within our price range. We felt that there was no pressure on us to buy that day. Definitely recommend Bensons for bed Shirley, West Midlands.
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See what reviewers are saying
Bought a new mattress from the Solihull store at the weekend. Can’t remember her name I believe she was the manger but really helpful and friendly, made the process super simple. Thank you!
Company replied
We are very pleased with our new mattress. The whole process from store to home was excellent. Very good communication about delivery and very efficient set up. We would highly recommend Bensons and... See more
Company replied
Quick delivery, items placed in room where we wanted them. Helpful delivery team
Company replied
Company details
About Bensons For Beds - Solihull495
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit G3 Solihull Retail Park, B90 4LD, Solihull, West Midlands, United Kingdom
- 1217454529
4.6
Excellent
108 reviews
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The manager was excellent
The manager was excellent , left us too have our own time then came over to offer help and advice. Great customer service!
December 29, 2023
Excellent service
Excellent service. Personalised professional and passionate customer service
Andy was just brilliant
Very approachable and considerate
December 12, 2023
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Dont waste your money
We bought three beds & mattress and two bedroom wardrobes both five door panels. We bought these from the branch in shirley Solihull which has closed now "good riddance". Worst decision I've ever made the bad & mattresses fell apart after two & half years literally the beds broke the wood that used was of the most cheapest quality, went to the store to complain it was as if they were deaf. The wardrobes one in white & one in charcoal grey great for about two years then the sides on both came off. It took them five months to build these wardrobes I thought i was buying bespoke proper jointed furniture but this is just plywood stuck together with wood glue. Again the store just shrugged its shoulders.
July 30, 2022
Unprompted review
Reply from Bensons For Beds - Solihull495
Hi Mohammed,
We're sorry to hear you're unhappy with your product. We have reached out to you via Trustpilot to request some more information.
-Team Bensons
The person of seller helped me a lot to…
The person of seller helped me a lot to find my appropriate mattress. He was great in information and selling options. I am happy of my purchase because of him.
July 20, 2023
Reply from Bensons For Beds - Solihull495
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
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