We ordered our mattress from Bensons Bed, excellent customer service from start to finish. The icing on the cake was the delivery guys Mark and Craig, good humour, professional and respectful. They ge... See more
Company replied
Location
Switch locationUnit 2 Bradbeers Retail Park, Hedge End, SO30 2QY Southampton, Hampshire, GB
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See what reviewers are saying
Sales person consentrated on range that would catwr for our needs showing full range of mattresses. Service from start to finnish. Kept informed of progress right up to delivery with driver & Assista... See more
Company replied
Good communication by E mail then text. no issues ,the lads (Tim,GaryWarren)were fun and chatty. respectful of our property when trying to get the bed up. left the bed in perfect condition we had p... See more
Jack was really helpful. I told him my budget and the fact that l needed prompt delivery and he managed to sort beds, mattresses removal of old bed and assembly of new ALL within my budget asap. Thank... See more
Company details
About Bensons For Beds - Southampton151
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Bradbeers Retail Park, Hedge End, SO30 2QY, Southampton, Hampshire, United Kingdom
- 1489787983
4.8
Excellent
679 reviews
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Jonathan at Bensons for Beds Hedge End…
Jonathan at Bensons for Beds Hedge End was very helpful and able to answer all questions, no pushy sales talk, very impressed, King Size Divan & Headboard ordered with 25% sale discount
May 23, 2026
Unprompted review
Reply from Bensons For Beds - Southampton151
We're so pleased you had such a great experience with us! It's wonderful our team was helpful and you appreciated the no-pressure approach. Thank you for your order!
Team Bensons
Reply from Bensons For Beds - Southampton151
We're glad we could help.
Team Bensons
Excellent service from showroom to…
Excellent service from showroom to delivery. Staff knowledgeable and efficient.
May 24, 2026
Reply from Bensons For Beds - Southampton151
We're so glad you found our service excellent and our staff knowledgeable. Thank you for your feedback!
Team Bensons
Very helpful staff with good…
Very helpful staff with good information on all the bed choices. Efficient purchasing and delivery schedule.
May 21, 2026
Reply from Bensons For Beds - Southampton151
We're so pleased our team provided helpful information and efficient service. Thank you for your kind words!
Team Bensons
Great selection of beds and headboards…
Great selection of beds and headboards to view and try with very helpful staff who did not get pushy. Thank you.
May 22, 2026
Reply from Bensons For Beds - Southampton151
We're so pleased you found our selection great and our staff helpful. Thank you for your kind words!
Team Bensons
Excellent from ordering to delivering
Excellent from ordering to delivering. Kept informed each step
May 16, 2026
Reply from Bensons For Beds - Southampton151
We are so glad you had an excellent experience from ordering to delivery! Thank you!
Team Bensons
A very good range of beds at very…
A very good range of beds at very reasonable prices and excellent customer service including delivery, disposal of old bed and the building of my new bed plus moving my existing bed into another bedroom.
May 18, 2026
Unprompted review
Reply from Bensons For Beds - Southampton151
We're so pleased to hear you found our bed range excellent and our prices reasonable. It's wonderful that our customer service, including delivery and assembly, met your expectations. Thank you for your kind words!
Team Bensons - Jess
Great service
The service in the store was very good and helpful. Natalie was particularly pleasant and offered good advice. Goods arrived on time and in order. the delivery people were very helpful.
April 29, 2026
Reply from Bensons For Beds - Southampton151
We are so pleased to hear about your positive experience with our team and the timely delivery of your goods. Thank you for your kind words!
Team Bensons
Everything went well.
May 14, 2026
Reply from Bensons For Beds - Southampton151
Thank you for your review, we appreciate it
Team Bensons - Jess
Reply from Bensons For Beds - Southampton151
We're so pleased you found our team accommodating, friendly, and helpful. We appreciate your feedback!
Team Bensons
We ordered 2 mattresses and Natalie was…
We ordered 2 mattresses and Natalie was very helpful throughout, from helping us to find the right product to getting us the best savings. Thank you.
May 13, 2026
Reply from Bensons For Beds - Southampton151
We're delighted to hear our team provided excellent assistance in finding the right mattresses and savings for you. Thank you for your kind feedback!
Team Bensons
My second time around and the service…
My second time around and the service was still outstanding. I will definitely be recommending anyone that wants to buy a bed to go and buy at Bensons for beds . The Southampton branch is where I bought both my beds .
May 16, 2026
Reply from Bensons For Beds - Southampton151
We're so happy to hear about your outstanding experience with us again! Thank you for your kind recommendation; it means a lot.
Team Bensons - Jess
Excellent service
I am not one for shopping. I have low tolerance for pushy sales people. I was interested in replacing my mattress. The sales assistance ( Azura ) was excellent. She asked the right questions and listened to my answers. From there she showed me several mattresses and based on what I said took me around the store until I found the perfect one! Also her delivery colleagues were very good. Excellent service the way all shops should provide!
May 8, 2026
Reply from Bensons For Beds - Southampton151
We're so glad to hear that your experience with us was excellent! It's wonderful that our team member listened to your needs and helped you find the perfect mattress. We appreciate you sharing your positive feedback.
Team Bensons - Jess
Aruta was very helpful and answered all…
Aruta was very helpful and answered all our questions we would definitely come back to bensons
May 13, 2026
Reply from Bensons For Beds - Southampton151
That’s great to hear! 😊 Aruta will be so pleased—thanks for the lovely feedback, we’d love to welcome you back✨
Reply from Bensons For Beds - Southampton151
We appreciate your feedback and are so glad you received excellent service and installation. Thanks for choosing us!
Team Bensons
Reply from Bensons For Beds - Southampton151
We're glad you appreciated the quick and precise service. Thank you for sharing your positive experience with us!
Team Bensons
The delivery team Gary and Warren were…
The delivery team Gary and Warren were brilliant, so helpful and friendly, Azad at the store made sure everything ran smoothly and kept me up to date with everything regarding delivery. Have ordered beds from bensons before and had a good experience and this is just the same. Would recommend and will continue to use in the future. Thanks again Louise
May 1, 2026
Reply from Bensons For Beds - Southampton151
We're happy to hear that our delivery team were so helpful and friendly, and that our store team kept you informed. It's great to know you had another positive experience with us and will continue to use our services. Thank you!
Team Bensons
Reply from Bensons For Beds - Southampton151
We appreciate your feedback! We're so happy to hear that you found our staff experienced and that the mattress is perfect for you.
Team Bensons
Reply from Bensons For Beds - Southampton151
We appreciate your wonderful feedback! It's great to know you had an excellent experience from start to finish.
Team Bensons
Above and beyond
Excellent support from Azura at Hedge end store regarding problem with the bed
Delivery team were also great
May 2, 2026
Reply from Bensons For Beds - Southampton151
We're happy to hear that you received excellent support at our Hedge End store and that the delivery team was great. Thank you for your positive feedback!
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