Bensons For Beds - Southport668 Reviews 

Excellent staff, knowledgeable and helpful.

the staff were very helpfull and understanding of my needs

We were approached in store after walking in, straight away taken to the magic mattress machine that measured how we lie and gave us really good advice. Then we were allowed to test out numerous mattresses at our leisure, zero pressure, great approach to getting us to make our minds up in our own time.
We walked away feeling like we made a well informed decision and were really looked after.

We went into the Southport store and had a great experience. Ian and Jamie were friendly and welcoming, they knew their stuff and listened to what we wanted and showed us the products that would work for us. Thank you for a great experience!

Glenn was very helpful in helping us choose the right mattress for us. Would recommend him every time.

James was very informative and helpful.
Making sure we picked the right bed for our needs.

Easy to order online & although is 12-14 week delivery time am happy to wait , being half price

Aimee was extremely knowledgeable and helpful. She didn’t rush us and was polite and attentive at all times. Thank you Aimee, you are a gem.

Placed order in august value £2800 delivery tomorrow email an hour ago “unable to fulfil all of delivery “ missing item/s not stated or resolution plan
Phoned local dealer and it would appear missing item is super king-size i gel mattress and cannot be supplied because company in latest promotion sold more than they could fulfill delivery for
Expecting call from store manager tomorrow
Very unhappy I had to do chasing as 1 week ago email stated delivery on track
Outrageous customer service tbh
Honour orders by date originally ordered I pointed out would be fairer Seems this isn't what happened
Delivery booked over 4 weeks ago
Helpful store manager Ian Lowe has managed to source a mattress from Scotland which will be delivered on 5-3-25

Very happy with the service and content on offer. Recommended.

Outstanding service from Ian at the Southport store. Ian approached us and asked if we knew what we were looking for. I did! He took us straight to 3 beds and then told us to lie on them in turn. He then encouraged us to try out other beds but no he was spot with his choices! Ian left us to wander about and discuss on our own. No pressure and no hard sell.

We eventually settled on one of the three he picked out and gave us a delivery date.

Our bed arrived on time, delivered with care, and it is just perfect! Had it now for a couple of weeks and have had the best nights sleep ever since. Definitely worth visiting Bensons for beds.

Ian was very helpful and knowledgeable and not at all a pushy sales person. A great range of products to choose from.

Jamie the salesman was absolutely brilliant,he explained the different types of mattresses and bed bases and didn't rush us to make a decision. He made us feel at ease and didn't rush us while we made our choice. I have already told other members of my family and friends how stressless experience it was. Highly recommended. Thanks Jamie once again. Satisfied customer.

As soon as I stepped into the Southport store Ian was very helpful and informative. He showed me several different mattresses until I found the one that suited me. I would highly recommend Ian and Bensons to all my friends. I’m looking forward to sleeping on it on 25 March.

Very good knowledge and more than happy to help.

Salesperson couldn't have been more helpful and as I'm a senior citizen it was a pleasure to do business with her it was no bother to her to take her time and explain everything to me

Great staff

The staff in store were very helpful and were able to sort out a bed for me in the time limit I requested. I did not feel pressurised and left the store feeling confident about my purchase.
The delivery men arrived on time and took the bed base, mattress and headboard to the bedroom. They were efficient,friendly and gave me clear instructions on bed construction.

This is the first time I have chosen a bed which really suits me. Aimee was amazing. She helped me select the right matress, which was so comfortable, a fabulous thick pillow, a divan with drawers & a headboard. Getting older, I have a few aches and pains around my legs and hips. I've never felt so comfortable lying down. I'm very grateful for the help I received. I highly recommend Bensons for Beds.

I went into the Southport branch of Bensons to purchase a new mattress, I know next to nothing about mattresses apart from the fact that Premier Inn mattresses are very comfortable! Jamie was very knowledgeable and helpful and helped me make my choice (from the confusing plethora of mattresses on the market!) without being pushy. It all went very smoothly and was a pleasant experience.