Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... See more
Company replied
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU Stafford, Stafforshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Linda was incredibly informative, helpful, and friendly throughout our experience. She took the time to understand what we were looking for and guided us patiently in selecting the right product. Her... See more
Company replied
We actually went in to the Stafford store and had a lovely lady help us by the name of Linda. She wasn’t pushy and was very knowledgeable and we would have ordered through her, but I store didn’t use... See more
We wanted to update our mattress. The sales assistant was very helpful and knowledgeable about the products. Her tablet also allowed her to check availability, options etc on the spot, and details of... See more
Wasn’t quite sure what we wanted for my brother who has dementia problems and unable to purchase himself. However. We were approached by a lady called Linda, who was most informative and obviously... See more
Company replied
Written by the company
Unit 3 Hough Retail Park, Lichfield Road, ST17 4LU, Stafford, Stafforshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We went in with our two young children (never ideal) but the lady working was fantastic and very patient. She took the time to talk about what we were looking for, gave us lots of options and advice, let us try out different mattresses over and over and tolerated our kids more than we did. What a star.
We were happy with the ‘no pressure ‘ approach. Jack at the Stafford store was excellent - lots of patience. Giving us the information we required in a timely manner. Obviously bed not yet delivered but good so far 😊
I visited the store in Stafford & found Linda very helpful
Not pushy at all & I purchased a real bargain! To be fair there was something for every price range
Would definitely recommend highly
Partner and me saw a sofa bed online that we liked, went to see it “in person” to make sure it what we wanted and the lady helped demonstrate it for us and wasn’t pushy when it came to ordering the extras , we were able to choose the delivery slot to suit us
Helpful friendly staff and allowed to try and test before making up our minds.
Good professional staff explained everything thoroughly without any pressure selling.
Staff extremely pleasant and not "pushy "
If they had of been we would of walked away.
Helpful and knowledgeable
We were made to feel welcome, nothing was too much trouble were not rushed.
Bed delivery delayed beyond given date which causes disappointment
We did extensive research on the different types and quality of mattresses on the market and we have no doubt that the Staples & Co Artisan Superior pocket sprung mattress that we bought from Benson for beds was the best quality at a fair price. The showroom staff were also excellent, gave good advice, were honest and not pushy. All in all a great shopping experience.
Good honest service, applied all discounts possible at the time, good information.
Brilliant service from Linda who was patient and explained everything clearly.
Friendly staff, helpful but not pushy. Good range to try & choose from.
Excellent service provided
The lady who served us was knowledgeable and understood our requirements.
Highly recommend as previously been to another local bed store where the staff were very pushy and un professional.
🌟 🌟🌟🌟🌟
Friendly knowledgeable staff. I needed a small double bed which I didn't even know was available. Linda the member of staff knew exactly what I was looking for and was able to help me choose. A great choice of beds to try A clean and inviting showroom
Friendly staff with great attitude and attention to the customer support and service showed us how product work and was not has a put pressure on to buy great service and helpful
Staff on duty were so friendly and helpful, Victoria was very knowledge and kind she was supporting jack who I went straight to with his approachable manner, thankyou x
Great display, helpful staff and good offers.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.