It was easy to order my bed, it was delivered promptly with regular communications. The team dismantled and removed the existing bed with no fuss, and assembled the new bed professionally. The bed gav... See more
Location
Switch locationUnit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
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Purchasing in store was very easy, The staff were extremely knowledgeable & helpful in all matters. The delivery team were also very accommodating and certainly didn’t mind taking my new bed & mattr... See more
In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on b... See more
Company replied
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... See more
Company replied
Company details
About Bensons For Beds - Staples Corner537
Written by the company
Contact info
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, United Kingdom
- 2084386743
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Everything thing was explained to me…
Everything thing was explained to me with regards to my purchase.
Great service
Very helpful and made finding a bed an enjoyable experience. Sanjay was amazing as well.
Sales Associate Noorie was Amazing!
We went in to look for a wardrobe and had an excellent sales associate named Noorie. He helped us so much by giving us details of the product and making the purchasing process so easy. There was a deputy manager who was very blunt and unaware of his surroundings and kept bothering us while we were trying to look around the store which we did not appreciate. We requested to order the wardrobe with Noorie because he gave us a better experience. We will definitely be considering ordering with Noorie again in the future and advise others to order with him too.
The workers were very helpful in…
The workers were very helpful in finding the perfect bed for me. They were very kind and patient with us.
Arrogant and disrespectful staff on sales floor
The one particular sales representative I encountered was arrogant and disrespectful from beginning to end. Suggest better staff training and accountability for customer facing employees on the sales floor. The product itself on the other hand are wonderful and my family has purchased 5 mattresses from them before and loved the product which came highly recommended.
Great customer service from the staff
Staples corner store, do better
Went into your Staples corner store looking to purchase a bed, after seeing what I wanted online.
However I wanted to see what it actually looked like first.
As I walked in, I was greeted by two Asian men, both said good morning then the one at the desk said "go your customer".
I didn't even get 2 metres in the door before being pounced on, with sales jargon and being followed around the store, clearly as a sales target!
When all I wanted to do was have a look in peace, then see you staff and place the order.
However your staff member even after asking him to give us 5 minutes continued to follow us with "what bed are you looking for, what style, is it double, king etc".
I felt so harassed by clearly a member of staff who needed to hit his target, that I walked out of the store after still been asked a million questions, whilst leaving.
The store was manager shouting at the staff member, I need you to get me a sale today, this is not good enough.
It is not good enough Benson for beds for your staff members to behave and speak in this way.
I was in two minds to even place my order online due to my experience in the store.
However I did place my order online, but I can clearly see why your stores are so quite, if your staff behave in this manner towards customers.
Very friendly and helpful staff
Very friendly and helpful staff, managed to determine which mattress was wanted from a price screenshot. Nice, speedy process and clear in regards to delivery dates
Good service and real expertise
Sanjay was very knowledgable and patient and gave objective advice.
Impeccable and excellent service by…
Impeccable and excellent service by Sanjay. Helped me choose the right mattress and knowledgeable in the product. All my queries regarding the mattress answered to my satisfaction.
I bought extra firm mattress at Staple…
I bought extra firm mattress at Staple Corner Retail Park Bensons for bed. Store Manager Tyrone is professional, friendly and knowledgable to the mattress, so answer all the enquiries I have about mattress. Very nice shop. Thank you.
The sales man is very nice and…
The sales man is very nice and explaining every details of what kind of mattress that suit us..He is very helpful and doing his job 💯%
Everything went to plan
Everything went to plan. We bought they delivered on time without fuss they kept in contact we knew exactly what was going to happen. First rate experience
On a whole my experience was pretty…
On a whole my experience was pretty good and I would recommend Bensons to friends and family.
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