I was thrilled with the service Teighan extended to my partner and I when we visited and we ended up buying two gorgeous mattresses at a good discounted price. She was extremely knowledgeable and th... See more
Company replied
Location
Switch locationUnit 3 The Peel Centre, Great Portwood Street, SK1 2HH Stockport, Cheshire, GB
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Sam explained all the different mattresses very clearly and Barry and Kelvin delivered our choice on time, quickly and cherfully. It was easy to choose the right mattress and they took the old one awa... See more
Company replied
Very easy and polite service from Sam in the Stockport branch. Good advice and easy process. On delivery day everything they said would happen did on time in a courteous professional manner. Team carr... See more
Company replied
Seamless from start to finish, Mo was extremely helpful and patient with us as it took us a while to decide what we actually wanted. He was full of knowledge and very friendly Thanks Mo!!
Company replied
Company details
About Bensons For Beds - Stockport683
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Cheshire, United Kingdom
- 1614747195
4.7
Excellent
523 reviews
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We were given great customer service…
We were given great customer service both times when visiting the Store. Very helpful and friendly staff.
April 12, 2025
Reply from Bensons For Beds - Stockport683
Thank you for your kind words! We strive to provide top-notch customer service and are thrilled that you experienced just that during your visits. We appreciate your support and look forward to seeing you again soon! #HappyCustomers #GreatService
Great service
Eric was great. Service was excellent, prices were really competitive and proposed delivery date is just over a week from purchase. Highly recommend a visit.
April 8, 2025
Reply from Bensons For Beds - Stockport683
Thank you for your kind words, we are thrilled to hear about your positive experience with us! At our business, we strive to provide top-notch service and competitive prices. We can't wait to see you again!
Friendly and informative
April 8, 2025
Reply from Bensons For Beds - Stockport683
"Thank you for your kind words! Our team takes pride in providing friendly and informative service to our customers. We're glad you had a positive experience with us." #customerlove #excellentcustomerexperience
Really good experience and the salesman…
Really good experience and the salesman was very helpful.
April 3, 2025
Reply from Bensons For Beds - Stockport683
Thank you for your kind words! We are glad to hear that you had a great experience and that our salesman was able to assist you. We strive to provide exceptional customer service. Have a wonderful day!
Reply from Bensons For Beds - Stockport683
We're happy to hear that you found the advisor knowledgeable and friendly. Thank you for your positive feedback, Megan at Customer Care
No pressure when you arrive
No pressure when you arrive, we knew what bed and base we wanted the store team were brilliant, very knowledgeable, we made a great saving in the sale, we were in and out in no time thanks guys 👊 Gary Manchester
March 15, 2025
Reply from Bensons For Beds - Stockport683
We appreciate your positive feedback! We're happy to hear that our team's knowledge and the savings you made enhanced your experience. Thank you for sharing, Megan at Customer Care
BEST FOR BEDS
Well presented store with polite,knowledgeable and professional staff. Well informed delivery, punctual and friendly delivery team. Good quality products.
March 13, 2025
Reply from Bensons For Beds - Stockport683
We appreciate you taking the time to leave us this great review! We're happy to hear that you found our store well-presented with a professional team and quality products. Thank you, Megan at Customer Care
Unpleasant smell
Good discounts on offer, good selection of different types of beds.
Delivery was exceptional.
Slumberland bed does have a really unpleasant smell.
March 12, 2025
Reply from Bensons For Beds - Stockport683
We appreciate your feedback and are glad you found good deals and a great delivery service. We're sorry to hear about the unpleasant smell from the bed. We expect this to have now dispersed. If you do need further support, please reach out to us with your order details. Thank you, https://www.bensonsforbeds.co.uk/contact-us/
Megan at Customer care
Bensons good company
Good company and helpful people and friendly people working at Bensons.
March 10, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We appreciate that you found our company good, and our people helpful and friendly. Thank you for sharing your positive experience with us, Megan at Customer Care
Very helpful staff
Very helpful staff. Really happy with the experience
March 2, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We are happy to hear that our staff was helpful and that you are pleased with your experience! We appreciate your positive feedback, Megan at Customer Care
The staff were very helpful
The staff were very friendly, helpful and patient.
February 18, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We appreciate you sharing your positive experience! We are so glad our staff was friendly, helpful, and patient. Take care, Megan at Customer Care
Excellent service and really very happy…
Excellent service and really very happy with my purchase. It was made so much easier with the gentleman who helped me, so much so that we have ordered 1 full bed with mattress, 2 ottoman bases and 1
more mattress. Great thank you so much
February 20, 2025
Reply from Bensons For Beds - Stockport683
We're very happy to hear about the excellent service you received and that you're pleased with your purchase. Thank you for choosing us, and we appreciate your repeat business, Megan at Customer Care
Very helpful
Julie was very professional and spent considerable time ensuring that the bed and mattress were ideal for my needs. Many thanks
February 3, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that the time spent helped you find the ideal bed and mattress. We appreciate you mentioning the professional service you received and thank you for your feedback. Take care, Megan at Customer Care
Excellent customer service particularly…
Excellent customer service particularly Mohammed and Eric. Very welcoming staff, not pushy. I was left to browse through the store and staff were on hand when I was ready to ask questions
February 6, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We're happy to hear that you enjoyed your experience in our store. We appreciate your positive feedback regarding our team's welcoming and helpful service. Thank you for taking the time to share this with us, Megan at Customer Care
Pleased with the shop and staff, but expected a much earlier delivery!My experience in the shop was very…
My experience in the shop was very friendly and helpful. I didn't expect the staff to go into such detail but it was done in a relaxed way. I didn't expect a new bed to cost so much but I haven't bought a new bed for a very long time. Finally, and this is my only serious criticism, I didn't expect the earliest possible delivery to be 27/2 and the next earliest, which I could manage, 3/3....both over a month away! I will be sleeping on a mattress, on the floor, for all that time!
January 22, 2025
Reply from Bensons For Beds - Stockport683
We appreciate your positive comments about our team's helpfulness. We acknowledge your concern regarding the delivery timeframe and apologize for the inconvenience of the wait. We will review our delivery scheduling process. Thank you for your feedback, Megan at Customer Care
Good shopping experience!
I found the sales person called Lyn to be very helpful.She took time in showing me alternative mattresses to try when I asked if she could recommend one for someone with back pain.I ended up choosing the first one she had advised.
January 14, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that our sales colleague was very helpful and took the time to show you mattresses for back pain. We're glad you found the perfect one!
Take care,
Megan at Customer Care
Eric, great guy!
Eric, the sales assistant went through all the mattresses I was interested in, took the time to explain everything and answered all my questions.
January 17, 2025
Reply from Bensons For Beds - Stockport683
We're happy to hear that the sales assistant was helpful and thorough in explaining the mattresses and answering your questions. We appreciate your positive feedback, Megan at Customer Care
We were helped by Gareth in store
We were helped by Gareth in store
He really knew about all the products in store
He was a great help , even though I knew what I wanted he was generous with his advice
Good job he was there to advice us
He was a credit to Benson’s
He went through all the alternatives, which proved right for us
Big thank to Gareth
We ended up with everything correctly
No fuss just a great advisor
Glad he was there
Recommend Gareth at Benson’s any time of the week
January 18, 2025
Unprompted review
Reply from Bensons For Beds - Stockport683
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was so helpful and provided excellent advice. We're glad you ended up with the right products! Take care,
Megan at Customer Care
Great experience
Great experience. The staff member was extremely helpful and knew her stuff. Was only going to look at mattresses but ended up buying one there and then.
Thank you.
January 6, 2025
Reply from Bensons For Beds - Stockport683
We're glad you enjoyed your experience. It's wonderful to hear that our staff member was so helpful and knowledgeable. Thank you for your purchase and the positive feedback, Megan at Customer Care
Helpful and Knowledgeable Staff
Plenty of mattresses to try and a lot of very useful advice from staff in how to choose.
January 6, 2025
Reply from Bensons For Beds - Stockport683
We're so glad you found plenty of mattresses to try and that our staff offered useful advice! Thank you for sharing your positive experience with us.
Take care,
Megan at Customer Care
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