Sales girl at Fforestfach branch not at all pushy unlike other bed outlets we have been to. She was extremely up to date and clued up on the various products in store and was able to answer all our qu... See more
Company replied
Location
Switch locationUnit 6 West Swansea Retail Park, Cadle, SA5 4BA Swansea, West Glamorgan, GB
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See what reviewers are saying
The senior Sales Assistant Bethan was absolutely 💯 brilliant with helping us to choose our mattress to suite our needs very knowledgeable no pressure explained everything clearly took her time and... See more
Company replied
Rang the store to check they had the products we wanted. Spoke with Bethan - who confirmed we had previously shopped with Bensons for beds in Shrewsbury - confirming the products & sizes we had before... See more
Company replied
The shop assistant was very friendly and helpful, but the shop was very cold, which made the shopping experience more uncomfortable than necessary. When I questioned the cold, I was told that the heat... See more
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Company details
About Bensons For Beds - Swansea707
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 West Swansea Retail Park, Cadle, SA5 4BA, Swansea, West Glamorgan, United Kingdom
- 1792796305
4.9
Excellent
305 reviews
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The service was brilliant
The service was brilliant, the lady Bethan new everything about the different ranges of beds and prices. Very happy with Benson for Beds Swansea will definitely go back again.
December 29, 2023
Very helpful sales assistant
Very helpful sales assistant, lots of beds on display so choosing was made easier
December 29, 2023
Swift warm welcome
Swift welcome. Sarah remembered us from a few weeks ago. Listened to our requirements and advised on products to mirror these.
December 29, 2023
Easy purchase
The staff made it easy to chose the mattress we required and choosing a delivery day was easy as well
December 29, 2023
Great customer service from the lady…
Great customer service from the lady dealing with orfer
December 27, 2023
Fast and friendly
Bethan was so knowledgeable and friendly. Took a lot of time to explain things to us and knew her stuff. The whole thing was so smooth and delivery was fast and friendly.
December 15, 2023
A pleasurable experience.
We were very impressed with the helpful attention of the sales ladies. They had excellent personalities, and were very professional. We were delighted to purchase our new mattress with your firm.
November 29, 2023
Very helpful staff not pushy sales…
Very helpful staff not pushy sales person left us to look until we needed assistance
November 26, 2023
Very good information from Shannon and…
Very good information from Shannon and such a happy person.
November 19, 2023
Went to the store in Pontardulais…
Went to the store in Pontardulais Retail Park Swansea. Had a fab lady called Bethan (I think) and she was great. Knew her things about beds! Was very knowlegeable and very welcoming. Great service and really helpful.
November 7, 2023
Friendly helpful staff
November 5, 2023
New mattress at Bensons Swansea
We had a new mattress at Bensons in Swansea. The Manager Bethan could not have been more helpful & kind . I have health issues & we were not rushed or made to feel uncomfortable at all. Bethan made our experience excellent & she deserves a mention.
October 29, 2023
Thank you Sarah
Served by Sarah. She took us through our buying options, then left us alone to make our choice, very considerate as making a big decision like buying a bed must be got right the first time. Also very professional and helpful during payment and arranging delivery.
October 29, 2023
Lovely experience
Lovely, friendly, and helpful ladies who work in benson for beds in swansea who could not do enough to help us.
October 23, 2023
Great service and customer Advice from…
Great service and customer Advice from Sarah I'm a return customer from 2014 A very happy purchase
October 9, 2023
Excellent service. The shop assistant Sarah was very…
The shop assistant Sarah was very helpful and very patient with my elderly mother, explaining everything and making sure that she offered my mother the best package possible.
October 5, 2023
The assistant who served me was…
The assistant who served me was extremely helpful throughout the purchase. It was a shame her co worker spent the whole time lying on a bed complaining of being tired
October 3, 2023
The customer service and quality of…
The customer service and quality of product on display
September 30, 2023
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