Phoned up beforehand and Chris was very helpful. Decided to call into the store and was greeted straight away. Chris was very helpful, patient and had plenty of product knowledge. It did take me a wh... See more
Company replied
Location
Switch locationUnit 6 Cardinal Point Retail Park, B78 3JG Tamworth, Staffordshire, GB
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See what reviewers are saying
From the initial enquiry to delivery Bensons has been great. No pushy sales, no hidden costs just straight forward good customer service. Beds were delivered when we wanted and to the rooms if our cho... See more
Company replied
Sharon in the store was very knowledgeable and took us straight to the right mattress for us. The delivery guys were also great, ringing ahead to say they were on their way and were very polite and c... See more
Service at the shop. Relaxed and allowed us to browse and then answered questions we had about different types of headboards to go with divan beds that we liked. Service and staff were great. Delivery... See more
Company replied
Company details
About Bensons For Beds - Tamworth517
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 6 Cardinal Point Retail Park, B78 3JG, Tamworth, Staffordshire, United Kingdom
- 182754111
4.8
Excellent
409 reviews
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Great end to end experience…
Great service in-store and was very helpful and showed us the various models based on what we were looking for. We had been to a few other companies beforehand which was not as helpful so your sales person done a good and friendly job. The delivery and installation team was excellent, good comms beforehand to say when they would arrive and very professional, polite and thoughtful when carrying the items into the house and the installation themselves - well done Gary and James 👍👍
June 27, 2025
Unprompted review
Reply from Bensons For Beds - Tamworth517
We're happy to hear that you received great service in-store Linda! It's wonderful that our team was helpful in showing you the various models and that the delivery and installation team were excellent. We appreciate your positive feedback. Take care, Megan at Customer Care
Good service and help with choices.
June 27, 2025
Reply from Bensons For Beds - Tamworth517
We're glad you found our service helpful and our assistance with your choices beneficial. Thank you. Take care, Megan at Customer Care
Well informed staff help to guide us to…
Well informed staff help to guide us to what we were looking for
June 5, 2025
Reply from Bensons For Beds - Tamworth517
We appreciate your positive feedback! We're glad our well-informed staff could guide you effectively. Thank you for choosing us, Megan at Customer care
Professional, courteous and knowledgable
We were left to our own devices but when we asked for help were given clear information from a professional which allowed us to make good decisions.
June 4, 2025
Reply from Bensons For Beds - Tamworth517
We're happy to hear that our clear and professional guidance helped you make informed decisions when you needed assistance. Thank you for your positive feedback, Megan at Customer care
There’s more to understand about a bed…
There’s more to understand about a bed than you think, with all the new technologies. We listened and learned so much, thanks to the staff and their time with us. We did feel it was just as important too them as it was too us in choosing the right one.
May 30, 2025
Reply from Bensons For Beds - Tamworth517
We appreciate you taking the time to share your experience. We're so glad to hear that our staff's expertise helped you navigate the world of beds and choose the right one for your needs. It's important to us that you find the perfect one. Take care, Megan at Customer Care
We called to look at beds and Sharon…
We called to look at beds and Sharon was very helpfull and advised us the best one to suit our needs and we ordered one .
May 28, 2025
Reply from Bensons For Beds - Tamworth517
We are happy to hear that you found the perfect bed to suit your needs! We appreciate you taking the time to leave us such positive feedback regarding our service. Thank you, Megan at Customer Care
Good all round knowledge of the staff
Good all round knowledge of the staff.
Friendly people.
May 8, 2025
Reply from Bensons For Beds - Tamworth517
"We are thrilled to hear that our staff's knowledge and friendliness made for a positive experience. Thank you for choosing our business!"
Reply from Bensons For Beds - Tamworth517
Thank you for the kind words! We take pride in providing top-notch customer service and are grateful for the positive feedback. Looking forward to serving you again soon.
Friendliness
May 6, 2025
Reply from Bensons For Beds - Tamworth517
Thank you so much for your kind words about our team's friendliness! We strive to create a welcoming and positive experience for all of our customers. We appreciate your support and hope to see you again soon! Sleep well,
Team Bensons💜
Really helpful staff
April 20, 2025
Reply from Bensons For Beds - Tamworth517
Thrilled to hear that our staff provided excellent assistance! It's always our goal to make sure our customers have a positive and helpful experience. Thank you for your trust and support!
Sleep well, Team Bensons💜
nice place in general
Friendly and knowledgeable staff
Spacious showroom
comfortable and not rushed
good choice of beds/frames & mattresses
April 5, 2025
Reply from Bensons For Beds - Tamworth517
Thank you for the kind review! Our team takes pride in providing exceptional customer service and creating a comfortable shopping experience. We are happy to hear you found the perfect bed and mattress in our spacious showroom. Come back and visit us anytime! 😊🛏️ #HappyCustomers #QualityBeds #KnowledgeableStaff
Wardrobes look fabulous
Wardrobes look fabulous, Bensons kept us informed of order process, even offered earlier fitting date. Fitters messaged with arrival time, worked cleanly and efficiently. Love my new wardrobes.
December 30, 2024
Reply from Bensons For Beds - Tamworth517
We're delighted to hear that you are enjoying your new wardrobes! It's great to know that we kept you informed and that the fitters were clean and efficient. Thank you for your review, Megan at Customer Care
Dealt with Shirley who was very…
Dealt with Shirley who was very approachable and knowledgable. Will definitely use bensons for beds again
April 3, 2025
Reply from Bensons For Beds - Tamworth517
We're happy to hear that you found our team member approachable and knowledgeable! Thank you for letting us know you'll use us again; we appreciate your feedback. Take care, Megan at Customer Care
Reply from Bensons For Beds - Tamworth517
We appreciate you sharing your experience! We're glad you found a great selection, friendly staff, and quick service. Thanks for the review, Megan at Customer Care
Very lovely staff in the shop for my…
Very lovely staff in the shop for my purchase and the delivery was really smooth very polite and friendly people
March 20, 2025
Unprompted review
Reply from Bensons For Beds - Tamworth517
We appreciate you sharing your positive experience! We're happy to hear that our staff was lovely during your purchase and that the delivery was smooth and friendly. Take care, Megan at Customer Care
A great experience all round!
Had an unusual request for a replacement mattress in that I wanted one for a single adjustable bed. There was one spring mattress for bed to try in store and also a Tempur mattress which would suit my bed. Chris took into account my disability and needs in helping me choose the right mattress - even moving beds to accommodate my wheelchair and allow me tot transfer easily. Chris was extremely pleasant, very knowledgable and informative too. When I left the store having purchased a new mattress I was happy that I had made the right decision for me and that I had a very good experience at the Tamworth store and would definitely use them again. I felt the salesman went the extra mile for me, Thank you.
March 15, 2025
Reply from Bensons For Beds - Tamworth517
We're happy to hear that you had a very good experience with us Mrs Hines. We appreciate you mentioning the assistance you received in finding the right mattress to suit your needs. Thank you for your positive feedback. Sleep well, Megan at Customer Care
Reply from Bensons For Beds - Tamworth517
We appreciate your feedback and are so glad to hear that you received brilliant customer service. We always aim to provide excellent support! Take care, Megan at Customer Care
Dawn was Fab
Dawn was great knew her stuff but wasn't too much of a sales person ie pushy! Very helpful and knowledgeable.
February 25, 2025
Reply from Bensons For Beds - Tamworth517
We're happy to hear that you found our team member helpful and knowledgeable! We appreciate your feedback regarding the non-pushy sales approach. Thanks for sharing, Megan at Customer Care
Very helpful in store
Very helpful in store, looking forward to delivery. Thank you
February 26, 2025
Reply from Bensons For Beds - Tamworth517
We appreciate your feedback and are so glad to hear that our in-store assistance was helpful. We hope you enjoy your delivery! Take care, Megan at Customer Care
Very helpful & knowledgeable about all…
Very helpful & knowledgeable about all products. Helped us choose wisely.
February 17, 2025
Reply from Bensons For Beds - Tamworth517
We appreciate your feedback! We're happy to hear that our team's knowledge helped you choose the perfect products for your needs.
Take care, Megan at Customer Care
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