Bensons For Beds - Telford737 Reviews 

The headboard and bed which were sold to us are not compatible, the manager of the Telford store who was approached by myself about the problem was unaware that headboards are not compatible with all the beds. He then handed the problem over to an assistant and and went on his phone having what sounded like a casual conversation with the language he was using. I was told the new headboard and refund would be sorted, 2 days later still not sorted I went back to the store, and was told the manager was going to sort it the following day, 2 days later I went back to the store the same sales assistant and another 1 were very helpful and said they would do it without the manager, which they did. But after 46 miles up and down, I have to wait another 6 weeks for delivery = 13 weeks in total

Me and my partner had the pleasure of being assisted by David during our recent visit to the store as first-time home buyers in search of the perfect bed. David's professionalism, combined with his delightful sense of humor, made our experience truly memorable.

From the moment we walked in, David greeted us with a warm smile and genuine enthusiasm. He patiently listened to our preferences and requirements, offering insightful advice every step of the way. His extensive knowledge of the products ensured that we were well-informed about all our options.

What stood out most about David was his impeccable politeness and willingness to go above and beyond to meet our needs. He took the time to explain the features and benefits of each bed, making sure we understood everything before making a decision.

Thanks to David's guidance, we were able to find the perfect bed that exceeded our expectations. His friendly demeanor and expertise made the entire process enjoyable and stress-free. We couldn't be happier with our purchase, and we have David to thank for that.

Overall, I highly recommend David to anyone in need of assistance at the store. His professionalism, humor, and genuine care for his customers make him an exceptional sales assistant. Thank you, David, for making our shopping experience truly exceptional!

Good advice, friendly and efficient service.

David was knowledgeable, friendly and not pushy.
He spent lots of time with us and made sure we had the best mattress options to suit us.
We came away with an amazing bed and are so grateful to him. He was so personable and made the bed hunting experience great fun.

The man in the store was very helpful and patient. The process of buying a bed with him was very simple.

One to one help with choice of mattress, attention to "my detailed needs". Patience, knowledge, pleasing personality. Kerry was brilliant. I had no idea how complicated it was now to chose a new bed.

Welcome staff who were helpful and informative. The store was well laid out and had ample display stock

Only went in to do some research, but the girl was so helpful and knowledgeable, I ended up buying a bed and mattress

Very knowledgeable and helpful staff. Nicely populated showroom with lots of options. Quite pricy but confident that time will prove value for money. Will definitely visit again.

friendly staff attentive and had very good product information,
helpful with finding a product I needed at a good price

Excellent service and friendly and very knowledgeable, and patient

Good service provided by Adam at Telford Retail Store

David was very knowledgeable and thorough in helping us choose our ideal mattress. He was professional and measured and we felt under no pressure at all. We are delighted with our purchase. Excellent service.

The time and understanding given by the staff was excellent.

We went to the Telford branch to look at wardrobes and found one we liked at a price to suit a lady assistant asked if we needed any help so we asked about pricing etc the assistant whose name is Julia was most helpful and informative gave us all our options and at no time tried to pressure us into buying, we had a discussion about it between ourselves and decided to buy,the process of the sale was straightforward and clear and we went away very happy now waiting for our new wardrobe would certainly recommend Bensons.

Dave was the gentleman who dealt with my order he had time for me without rushing me an selling me something l didn't want.

Great staff full of knowledge and not pushy !! Showed us around, explained all the different types of mattresses, the pro’s and con’s and then left us to look our selves.

The staff were so lovely made me feel so welcome and were happy to answer all my questions let me take my time and didn’t pressure me to buy anything 10/10 experience bonus they had lots of deals on so had a huge discount would definitely recommend them to all my friends and family

Staff very friendly very knowledgable listend to my specific requirements i.e extra back care due to spinal issues and offered selection of recomendations. This is my second purchase from Bensons and both occassions i have been happt eith service i received