Excellent service in the shop. Really knowledgeably manager. Electronic measurement test bed (no pun intended) to see what mattress would be most suited to you. No pressure selling and lots of matt... See more
Company replied
Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB
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Excellent service in the shop. Really knowledgeably manager. Electronic measurement test bed (no pun intended) to see what mattress would be most suited to you. No pressure selling and lots of matt... See more
Company replied
Absolutely perfect couldn’t have asked for a nicer welcome. David was exceptionally helpful and very knowledgeable and understanding about my needs. He explained everything to us and worked with us th... See more
Company replied
Our delivery and assembly from Bensons was excellent. Dominic and James were very friendly and courteous. They were also extremely efficient in the assembly of the bed and headboard and cleared aw... See more
Company replied
Great customer service. Very relaxed approach. Member of staff was very genuine. Not pushy at all which made for a lovely shopping experience.
Company replied
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Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, United Kingdom
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Bensons were great told us all we needed to know ..Thanks Kerry at Bensons Telford
Brought a really lovely wardrobe from here. Julia was fantastic!
Great customer service, very helpful and efficient and knowledgeable of products. We were made feel comfortable, and there's no hard sales talk, rather we were told the best options and different choices available to suit our needs.
So far so good just need it to be delivered for us to have experienced the whole service.
We were greeted as we went into store and shown the mattress we were interested in. Julia was very helpful and made our purchase an easy and quick experience. When we decided the next day we wanted to order another item I rang the store and spoke to Julia again who was most helpful and sorted everything out for me with no problem. Thanks to Julia great service
Came with many questions and found store manager extremely helpful and professional
Result we placed order
Brilliant service today at Telford Forge Retail Park Bensons- Julia the assistant manager was very helpful and prompt in assisting us today. An asset to your team. Thankyou very much for your service today!
The lady we dealt with at the Telford store was extremely helpful and knowledgeable in help us deciding which mattress to purchase for my 90 year old Mother. Excellent.
Great advice that helped us pick the right mattress for us. No hard sell, good information and service. No stearing to the most expensive products, just a drive to find the right product for your budget.
Would have bought a bed too, but next door had coffee and cookies ;)
The gentleman who advised us, had excellent knowledge and it enabled him to guide us to choosing the correct mattress for us.
Couldn’t have been more helpful, very knowledgeable and wasn’t pushy at all. Excellent service
Not interested in our custom at all,we bought a display model bed and the staff genuinely couldn't have cared less,in fact Julia was bordering on rude,it was as we think a good deal although I am beginning to question our decision and once we get the bed and mattress home the slightest bit of damage and the whole lot is going back,all I can say is we bought a bed for our toddler from dreams and it made bensons for beds look a second hand market place and so do the staff,please don't waste your money with bensons go to dreams
Good knowledgeable service from
assistant who explained which Mattresses were best for my particular requirements.
Assistant was very informative and offered an unbiased opinion, answered all our questions and queries
Staff were friendly and knowledgeable. Product was also in stock and could be tried out before buying. Excellent service.
First class service from start to finish.
Polite, friendly and fully knowledgeable staff give you the absolute confidence you need to purchase.
This is our second bed purchase this year and we would fully recommend Bensons Beds, Telford.
Thank you 🌟
The young man (Michael I think) was very very helpful. He didn’t hassle me and allowed me to make my own choice but was on hand with advice about the beds I was looking at. He knew his stuff and was able to answer everything I asked about. He had a nice sense of humour and was a very pleasant person to talk to. At no point did he pressure me into making a decision which I was pleased about. All in all it was a nice change to find someone helpful, cheerful and friendly and interested in their customer without being intrusive. Thank you.
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