Cannot fault Michael the sales person. He was very knowledgeable, and informative. He was very patient & detailed all our options. We are very pleased with our choices & are looking forward to them b... See more
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See what reviewers are saying
The newly refurbished store in Truro was great as there were so many beds to try. Katherine was so helpful and knowledgeable. It couldn't really have been a better buying experience.
Company replied
Excellent service from the store. Katherine in particular. Loved the new technology that sensed our sleep pattern. Gave us the best mattress & pillows for our needs. Ordered a bed frame/ headboard... See more
Company replied
Good bed, very friendly delivery men and delivered at the time stated. I bought my bed base in a sale, it wasn’t the colour I wanted but it was a good price. Annoyingly, I found the bed before delive... See more
Company replied
Company details
About Bensons For Beds - Truro382
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit A1 Newquay Road, TR1 1GH, Truro, Cornwall, United Kingdom
- 1872320236
4.8
Excellent
512 reviews
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Truro branch
We visited our local branch In Truro and where greeted by Kevin one of the sales team. We explained what we required and was given several options and where left to browse freely.There is a good and varied range to choose for all price ranges. We had a few questions before making a decision and Kevin was on hand to help. Our purchase went smoothly and without any sales pressure making it a good all round experience.Thank you.
May 17, 2025
Reply from Bensons For Beds - Truro382
Thank you for your kind words! It's always our goal to provide a stress-free and enjoyable shopping experience. We're glad that Kevin was able to help you find the perfect options and make your purchase a smooth process.
Great service in store and great…
Great service in store and great delivery. Friendly helpful staff and delivered on time.
May 14, 2025
Unprompted review
Reply from Bensons For Beds - Truro382
Thank you so much for your positive review! We take pride in providing great service and timely deliveries. Our team is dedicated to being friendly and helpful - we're so glad it didn't go unnoticed!
We were treated with respect
We were treated with respect, given answers to our many questions and given lots of choice
May 11, 2025
Reply from Bensons For Beds - Truro382
Thank you for your kind review! We strive to provide top-notch customer service and are thrilled to hear that you felt respected and informed during your visit. Our team always goes above and beyond to offer a variety of options for our valued customers. We appreciate your business.
Our experience with Jamie was so good
Our experience with Jamie was so good, very knowledgeable. Jamie listened to our needs and accordingly supported us
April 28, 2025
Reply from Bensons For Beds - Truro382
We are thrilled to hear that you had a positive experience with Jamie! Thank you for sharing your feedback and we are glad that he was able to meet your needs and provide knowledgeable support. We appreciate your business.
Great service and support
Great service from Jamie . We came in only look and price up a bed and base . We came out spending £1900. The sales agent Jamie was great , he knew the products and could answer all our questions . Previously we visited Dreams a totally un inspiring experience sorry !
April 28, 2025
Reply from Bensons For Beds - Truro382
Thank you so much for your kind words! We are thrilled to hear that Jamie provided excellent service and helped you find the perfect bed and base. We are happy to have you as a valued customer.
Really helpful in store
Really helpful in store
Looking forward to sleeping on a new luxury mattress
April 22, 2025
Reply from Bensons For Beds - Truro382
Thank you for your kind words! We are happy to hear that you had a great experience in our store. We hope you enjoy your new luxury mattress and get a great night's sleep!
We recently bought a bed from Jamie in…
We recently bought a bed from Jamie in the Truro store and had an absolutely fantastic experience from start to finish. Jamie was incredibly friendly and welcoming, offering expert advice without any pressure. He really took the time to help us find exactly what we needed at the best possible price. The whole process was smooth and enjoyable, and we felt genuinely looked after.
Great discounts and good lead time.
April 18, 2025
Unprompted review
Reply from Bensons For Beds - Truro382
"Thank you so much for your kind words and for choosing our store, ! We are thrilled to hear that Jamie provided you with an excellent experience and helped you find the perfect bed at a great price. We appreciate your business." 🛏️✨
Reply from Bensons For Beds - Truro382
Thank you for your kind words! Our team takes great pride in offering a variety of high-quality beds and providing top-notch customer service. We appreciate your custom!
very polite staff member who was very…
very polite staff member who was very helpful and didnt rush us into making a decision and provide all the help and information when asked
April 5, 2025
Reply from Bensons For Beds - Truro382
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our staff member made your experience with us truly exceptional. We will be sure to pass on your kind words to them. We value your satisfaction above all else and are always here to help. Thank you for choosing us!
Reply from Bensons For Beds - Truro382
Thank you for your kind words! Our team takes great pride in providing efficient, friendly, and knowledgeable service. We're thrilled to hear that our efforts made a positive impression on you.
Excellent customer service
April 2, 2025
Reply from Bensons For Beds - Truro382
Thank you so much for your kind words! Providing exceptional customer service is our top priority. We truly appreciate your business.
bensons for beds
My experience with Bensons, from choosing and ordering to prompt delivery by most kind and helpful delivery men, was outstanding.
March 31, 2025
Unprompted review
Reply from Bensons For Beds - Truro382
Thank you so much for your kind words! We are thrilled to hear that you had an outstanding experience with Bensons. Our team takes pride in providing excellent service and we are delighted to have met your expectations. Thank you for choosing Bensons.
Reply from Bensons For Beds - Truro382
We're happy to hear our staff made buying a bed a pleasant experience for you! We appreciate your positive feedback, Megan at Customer Care
Brilliant customer service after I…
Brilliant customer service after I found myself without a mattress to sleep on after moving house… after my current mattress fell into slurry on a Sunday afternoon. You couldn’t write it!! Jamie and the team including his manager were fantastic and so helpful. I was able to pick up a mattress that afternoon and it’s so comfortable. Thank you Truro team!
March 23, 2025
Unprompted review
Reply from Bensons For Beds - Truro382
We appreciate your fantastic feedback! We are so pleased we could provide you with a comfortable mattress quickly after such an unusual incident. Sleep well, Megan at Customer Care
Reply from Bensons For Beds - Truro382
We appreciate your positive feedback Mrs Spear! Our team aims to provide professional service and a pleasant experience. Thank you for choosing us, Megan at Customer Care
The staff were very friendly and…
The staff were very friendly and willing to help with any questions.
March 13, 2025
Reply from Bensons For Beds - Truro382
We appreciate you mentioning our friendly staff! We are pleased they were so helpful and willing to answer your questions. Take care, Megan at Customer Care
Excellent service
Excellent service, I went to buy a new headboard, but ended up with a new bed and mattress..
Not pushy, good old fashioned customer service.
Also a quick timeline for delivery..
March 1, 2025
Reply from Bensons For Beds - Truro382
We're happy to hear that you enjoyed your experience with us. It's great to know that our team provided excellent service and that you found just what you needed. Thank you for your positive feedback, Megan at Customer Care
The salesman was super helpful
The salesman was super helpful, and gave us lots of advice
February 21, 2025
Reply from Bensons For Beds - Truro382
We're happy to hear that our salesman was helpful and provided great advice. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Attentive
Attentive, polite with good knowledge of product. Better quality product than anywhere else. Generous add ons like free mattress protector and a bed care kit. Will definately buy from here again
January 31, 2025
Reply from Bensons For Beds - Truro382
We appreciate your positive feedback! It's great to know our team's knowledge and attentiveness impressed you. We're glad you valued the product quality and generous extras. We look forward to seeing you again, Megan at Customer Care
The staff were very nice
The staff were very nice. Let us go round and try every bed ! Didn’t interfere with us until we needed advice ,
January 26, 2025
Unprompted review
Reply from Bensons For Beds - Truro382
We're happy to hear that our team's helpfulness enhanced your experience. It's great you felt comfortable exploring our beds and that we were there when you needed us!
Take care,
Megan at Customer Care
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