The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... See more
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Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try. Mattress is due to be delivered next week. Overall a very go... See more
Company replied
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... See more
Company replied
Absolutely fantastic service from start to finish. Nothing was a problem instore at Uddingston. Mattress bought was perfect for my son and he is loving it. Delivery was smooth and delived to my room o... See more
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Company details
About Bensons For Beds - Uddingston650
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom
- 1698801979
4.7
Excellent
478 reviews
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your sales ladyJean was fabulous at…
your sales ladyJean was fabulous at with her time and care at showing us what we wanted and needed. nothing was a problem when we tried out mattresses and kept changing our mind which one was best.
her knowledge on everthing was a major help to us in deciding what was best for us.
thanks to Jean
August 1, 2025
Reply from Bensons For Beds - Uddingston650
Thank you for your kind words about Jean! We are so glad to hear that she provided excellent customer service and helped you find the perfect mattress. We value our knowledgeable and dedicated team members and we are happy to hear that Jean went above and beyond to assist you. Thank you for choosing our business, Megan at Customer Care
Good selection of beds on offer.
July 29, 2025
Reply from Bensons For Beds - Uddingston650
We're glad you found a good selection of beds. Thank you for your feedback; we appreciate it!
Take care,
Megan at Customer Care.
Very helpful and unobtrusive staff
July 8, 2025
Reply from Bensons For Beds - Uddingston650
We are so happy to hear that our staff was able to assist you in a non-intrusive manner! We pride ourselves on providing attentive and efficient service to all of our customers. Thank you for the positive review, Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
Thank you for your feedback. The policy regarding the VAT refund process is issued by the Government and is therefore beyond our control. We will certainly share your review internally to investigate how we can implement any necessary improvements.
Thank you, Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
Thank you for your positive feedback! We are thrilled to hear that our assistant was able to provide helpful service. We will make sure to pass this along to our team. Thank you for your review, Megan at Customer Care
Friendly and helpful staff
June 24, 2025
Reply from Bensons For Beds - Uddingston650
We appreciate your kind words Paula! Our team is happy to provide helpful service and will always look after you. We look forward to your next visit with us, Megan at Customer Care
Perfect selection of beds.
June 20, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We are happy to hear that you found the perfect selection of beds! Thank you for your positive feedback; it means a lot to us. Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
We appreciate your feedback! Our team values providing excellent service and expertise. We're glad you had a positive experience.
Take care, Megan at Customer Care
If I could rate it zero I would
If I could rate it zero I would. Their 40 night guarantee doesn’t exist, we have been trying for several months now to exchange our mattress as it’s very uncomfortable and we are getting no where. Their customer service is like talking to a robot and they have been an absolute nightmare to deal with. Do yourself a favour and avoid these cowboys, shouldn’t be allowed to false advertise and get away with it.
June 17, 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
We regret that the mattress exchange process has been difficult and that you're not satisfied with our service Kenny. As there are no order details attached, please contact us directly so we can resolve this for you: https://www.bensonsforbeds.co.uk/contact-us/
Thank you
Was served by Lynn who was so…
Was served by Lynn who was so professional and knowledgeable with no pressure to buy she helped me choose a bed and was very patient.
June 13, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the assistance you received during your bed selection. Thanks for your feedback, Megan at Customer Care
Staff really helpful
June 13, 2025
Reply from Bensons For Beds - Uddingston650
Thank you for providing us with this feedback Adam. We appreciate your time with sharing this and hope you love your new order, Megan at Customer Care
Great experience
Great experience. Heather at Uddingston was incredibly helpful and easy to deal with.
June 12, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that your experience was great and that the Uddingston team member was helpful. We appreciate your positive feedback so much Arthur- It has made our day! Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you were assisted well. Thank you for your positive feedback; we appreciate it greatly. Take care, Megan at Customer Care
First class service and knowledge…
First class service and knowledge from the sales person.
Dealt with my requirement in relation to size of mattress and my budget
June 5, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that the salesperson provided first-class service and knowledge. We appreciate that they met your needs regarding mattress size and budget. Thanks for your feedback, Megan at Customer Care
Great customer service
Needed a new bed base and went to the Uddingston store. Had a look at the base I had seen online and was then approached by a member of staff (Maureen) who discussed what I was looking for and showed me the type of bases I was interested in. She directed me to a suitable base which was a bit cheaper than the one I had been thinking about. Since it didnt seem to be any different I agreed to the purchase. Got what I wanted and saved a few quid. The ordering process was done with a good bit of chat making me feel that the staff cared that I was happy with the experience. All of the T&Cs were explained to me and a suitable date was arranged. The follow up has been excellent and happy to give a review.
June 8, 2025
Reply from Bensons For Beds - Uddingston650
We're glad you enjoyed your experience at our Uddingston store. It's great to hear that our team member was helpful in finding a suitable bed base for you. We appreciate you mentioning the clear explanation of terms and conditions and the arrangement of a suitable delivery date. Thank you for your review, Megan at Customer Care
I recently visited Bensons for Beds in…
I recently visited Bensons for Beds in Uddingston and was really impressed with the service. I ordered a vegan mattress and cooling pillows, and while I haven’t received the items yet, I wanted to highlight the excellent in-store experience.
Lynn, the sales associate, was absolutely fantastic — very informative, friendly, and helpful. She took the time to explain all the options clearly and made the whole process feel relaxed and straightforward.
Looking forward to receiving my order and based on the service alone, I’d definitely recommend.
June 7, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear about your excellent in-store experience in our Uddingston store! We appreciate you highlighting the informative and friendly service you received while ordering your vegan mattress and cooling pillows. We look forward to you receiving your order. Thanks for your recommendation, Megan at Customer Care
New Begginings
Rebecca was simply amazing. Very attentive and patient from the time I got into the shop. Her knowledge regarding what I was looking for was exceptional and I’m completely happy with my purchase.
June 1, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience with us Shamiso! We appreciate your kind words regarding the attentiveness, patience, and knowledge shared during your visit, and we're glad you're happy with your purchase. Thank you, Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
We're happy to hear that our sales advisor was supportive and informative! We appreciate you taking the time to leave this positive feedback for us, Megan at Customer care
Fantastic customer service.
Fantastic customer service from staff member not to pushy but gave me all the help I needed in choosing the right mattress very good way my adhd grandson think.her name was lynne
May 28, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you received fantastic customer service! We appreciate that our staff helped you find the right mattress without being too pushy. Thanks for your feedback, Megan at Customer care
Excellent from start to finish!
Excellent from start to finish!
From the moment we entered the store we were given a warm welcome by the staff. We had already looked on the website so knew exactly which bed we wanted to look at; both Lyn and Jean were fantastic, answered all our questions and demonstrated how the lights and electrics on the gaming bed worked.
Ended up with a great deal on the display model and matching bedside table, and even when I thought the table electrics weren’t working, the customer service team were excellent and immediately offered a replacement.
Would highly recommend bensons to anyone looking for a new bed!
May 22, 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you had an excellent experience from beginning to end! It's great to know that our team made you feel welcome and were able to answer all of your questions. Thank you for recommending us! Take care, Megan at Customer care
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