Having shortlisted a few beds online, we visited the store to see our choices in person and make an informed decision. Sales staff were very helpful and showed us around our selections, describing fea... See more
Location
Switch locationUnit 1a Within Carpetright, Colne Valley Retail Park, WD17 2JZ Lower High Street, Watford, GB
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See what reviewers are saying
I went into the Watford store and purchased a TV Bed I had seen online with a mattress. After placing my order, I don't know what compelled me to read the reviews for Benson for Beds. I was shocked, d... See more
Sheraz at Bensons for beds in Watford has been absolutely fantastic today! He was so helpful in showing us what we needed and gave us a really good package with some Black Friday discounts included. E... See more
Went in to choose a mattress wasn’t sure what firmness’s l needed. The sales person suggested I try there demonstrate bed which shows where you need the support most. It starts from extra firm right t... See more
Company details
About Bensons For Beds - Watford793
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 1a Within Carpetright, Colne Valley Retail Park, WD17 2JZ, Lower High Street, Watford, United Kingdom
- 1923255079
4.8
Excellent
87 reviews
Asks customers to review
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Excellent service,
November 19, 2023
Sheraz at Bensons for beds in Watford…
Sheraz at Bensons for beds in Watford has been absolutely fantastic today! He was so helpful in showing us what we needed and gave us a really good package with some Black Friday discounts included. Excellent member of staff!! He is polite, friendly, efficient and very hardworking and he provided excellent customer service today!!
November 18, 2023
Unprompted review
Excellent service and fast delivery
Nadeem at Watford branch was amazing. He was professional, knowledgeable and friendly. We started looking for a bed at various retailers about a month before we needed to make the purchase. We’re not based in Watford but returned to Nadeem to buy on account of the options he provided us and the level of service we received. After purchase the updates/contact was phenomenal and the delivery team were fantastic. An all round great experience. And the product is just what we were promised. Definitely recommend.
October 16, 2023
It was an easy process and looking…
It was an easy process and looking forward to receiving our new bed
October 23, 2023
Great Sales Team - Watford
"The attention provided by the team went above and beyond our expectations. They presented us with various options that perfectly aligned with our budget and comfort preferences. We selected this company primarily due to the high level of confidence instilled in us by the sales team. Highly recommended."
October 14, 2023
Quick and easy process
Hassan was really helpful and made the whole process of buying the mattress quick and easy.
September 22, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service and excellent choice…
Excellent service and excellent choice of mattresses!
August 23, 2023
Reply from Bensons For Beds - Watford793
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Great customer service
Great customer service. Very knowledgeable and extremely helpful
August 22, 2023
Reply from Bensons For Beds - Watford793
We are thrilled to hear that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Customer Service
I was listened to patiently. Even though I had to keep asking the sales rep the same questions several times he was very patient, ringing others to verify his answers to me. The sales rep was very polite. I am happy with the service I received.
August 17, 2023
Reply from Bensons For Beds - Watford793
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
They sales staff (Nadeem) was extremely…
They sales staff (Nadeem) was extremely helpful. They knew all the information on the bed styles and mattresses very well and explained all of it to us. Nadeem stayed around after closing time to ensure we could place our order and was extremely helpful.
August 15, 2023
Reply from Bensons For Beds - Watford793
We're pleased to hear Nadeem was so helpful! Thank you for your feedback. -Team Bensons
I had a very experienced sales person…
I had a very experienced sales person at Bensons in Watford. He was very knowledgeable about all the products.
August 7, 2023
Reply from Bensons For Beds - Watford793
Hello Anne,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Reply from Bensons For Beds - Watford793
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The sales person was very helpfullslee and…
The sales person was very helpfull and knowledgeable.
July 5, 2023
Reply from Bensons For Beds - Watford793
Thank you so much for your great review, Yolande! You deserve nothing less than great customer service! - Team Bensons
Nadeem created me courteously but did…
Nadeem created me courteously but did not hassle me. He gave me time to look around but answered my subsequent questions in detail.
June 15, 2023
Reply from Bensons For Beds - Watford793
Hi Pam, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Watford store.
Team Bensons
LOOKING FOR A MATTRESS
LOOKING FOR A DOUBLE MATTRESS PAUL THE ASSISTANT MANAGER WAS HELPFUL AND GOT THE JOB DONE FOR ME AND THEY ALSO CAN TAKE YOUR OLD MATTRESS AWAY FOR YOU FOR £45.00 HOPE MY NEW MATTRESS HELPS ME THANKS FOR HELPING ME PAUL
June 4, 2023
Reply from Bensons For Beds - Watford793
We're thrilled to hear Paul was so helpful! We hope you enjoy your new purchase. -Team Bensons
My sons use the 2 in 1 flip mattress…
My sons use the 2 in 1 flip mattress and it is so good till date. We also have one of their beds. Excellent quality and experience
June 5, 2023
Unprompted review
Reply from Bensons For Beds - Watford793
Thank you for your 5* review! -Team Bensons
The gentleman that served us was very…
The gentleman that served us was very knowledgeable and polite
May 26, 2023
Reply from Bensons For Beds - Watford793
Good Afternoon, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Watford store.
Team Bensons
I knew what I was looking for and the…
I knew what I was looking for and the sales team was really helpful it was quick to place the order stress free
And I would 100% recommend them and the store
May 17, 2023
Reply from Bensons For Beds - Watford793
This is an amazing review, we are happy to hear that the sales team were able to provide the great service which you deserve. Thank you for taking the time to leave us this review.-The Bensons Team
From the time our having placed an…
From the time our having placed an order to delivery much went wrong and very unlikely we will ever do business with Bensons again
April 6, 2023
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