Bensons For Beds - Wednesbury606 Reviews 

697
TrustScore 5 out of 5

4.8

Unit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB


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Rated 5 out of 5 stars

Our experience at Bensons Wednesbury was amazing. We were greeted by Rob and he put us on the bed stimulator which then found us options of the best mattresses within budget, as we had no idea where t... See more

Company replied

Rated 5 out of 5 stars

On the 04/07/26, I purchase a bed & also a mattress. I was helped by wondering sales assistance called KAY. ( Wednesbury store) He was so helpful, down to earth, no pressure approach, well knowledg... See more

Company replied

Rated 3 out of 5 stars

Great in store, used 'sleep machine' for mattress & pillow recommendations. Delivery was on time and done well. However, pillows are unsuitable for us, but they won't do anything as 'we recommend but... See more

Company replied

Rated 5 out of 5 stars

We needed a new mattress but didn't have a clue what kind would suit us so were happy to find out when we visited Bensons for Beds that we could use their sleep technology to narrow it down to just... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Bedding Store
  4. Mattress Store

About Bensons For Beds - Wednesbury606

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, United Kingdom

  • 1215057671

4.8

Excellent

TrustScore 5 out of 5

697 reviews

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4.8

All reviews

(697)

24,544 reviews in the last 12 months

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Rated 5 out of 5 stars

The company r doing really well with my…

The company r doing really well with my experience with them was fantastic very polite the young man who sold us the bed was really nice his name was kay overall great experience in the shop and delivery was really good did there job so good thank you all so much

July 16, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our colleague was polite and helpful, and that your overall experience in the shop was great. We're also delighted that the delivery team did such a good job.

Team Bensons

Rated 5 out of 5 stars

Staff very friendly and helpful

Staff very friendly and helpful, was only in the store a short time before my order was placed

August 2, 2026
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Reply from Bensons For Beds - Wednesbury606

Thank you for your wonderful review! We're delighted to hear that our staff were friendly and helpful, ensuring your order was placed quickly. We appreciate your kind words and look forward to welcoming you back again soon!

Team Bensons

Rated 5 out of 5 stars

Bensons Wednesbury

Our experience at Bensons Wednesbury was amazing. We were greeted by Rob and he put us on the bed stimulator which then found us options of the best mattresses within budget, as we had no idea where to start. Eventually we found one thanks to Rob. He is a credit to the company, he was professional, patient, friendly and his customer service was second to none. Other staff at this branch also seemed really friendly too. Would definately recommend to family & friends.

August 4, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear you had such an amazing experience with us! It's wonderful that Rob provided excellent guidance and helped you find the perfect mattress within your budget. We're delighted to know our staff were professional, patient, and friendly. We truly appreciate your recommendation!

Team Bensons

Rated 5 out of 5 stars

I visited Bensons for Beds in…

I visited Bensons for Beds in Wednesbury on Friday 31st July to purchase a new bed and mattress, and I couldn’t be happier with the experience.

From the moment I arrived, Meshaq made me feel welcome and comfortable. He took the time to understand exactly what I was looking for and never once made me feel rushed or pressured into making a purchase. Instead of trying to sell me the most expensive option, he genuinely focused on helping me find the bed and mattress that suited my needs best.

One thing that really stood out was how patient and knowledgeable he was. He encouraged me to try a range of different mattresses, explaining the differences between each one and giving me plenty of time to lie on them and compare how they felt. His guidance made it so much easier to find the right mattress, and I felt confident that I was making the right decision rather than just guessing.

What I appreciated most was that the whole experience felt honest and genuine. At no point did I feel like I was being given a sales pitch or pushed towards a particular product. Meshaq answered all of my questions thoroughly, listened to my preferences, and gave helpful advice without any pressure. That level of customer service is becoming increasingly rare, and it really made a difference.

Thanks to Meshaq’s professionalism, patience, and excellent customer care, I left feeling excited about my purchase and confident that I’d chosen the right bed and mattress. He is a real credit to the Wednesbury store, and I would highly recommend anyone looking for a new bed or mattress to ask for him. Thank you for making what could have been an overwhelming decision such an enjoyable and stress-free experience!

July 31, 2026
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Reply from Bensons For Beds - Wednesbury606

We are so pleased to hear about your excellent experience at our Wednesbury store. It's wonderful to know that our team member provided such patient, knowledgeable, and pressure-free assistance in helping you find the perfect bed and mattress. We truly value your kind words and appreciate you highlighting the genuine and honest service you received. Your feedback is incredibly valuable to us, and we are delighted that we could make your decision-making process enjoyable and stress-free.

Team Bensons

Rated 5 out of 5 stars

From when my bed was delivered,they was…

From when my bed was delivered,they was so quick and efficient to put it together up and running within 10 minutes very good night sleep we have have since we got it

August 2, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear that your bed was delivered and assembled so quickly and efficiently! It's wonderful that you've been enjoying a very good night's sleep since you got it.

Team Bensons

Rated 5 out of 5 stars

Gaynor was very knowledgeable about all…

Gaynor was very knowledgeable about all the products and explains the different ways they can help myself and my husband. Excellent service. Thank you

July 31, 2026
Unprompted review
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear that Gaynor was very knowledgeable about all the products and explained how they could help you. It's wonderful that you received excellent service!

Team Bensons

Rated 5 out of 5 stars

As soon as we walked in we had a very…

As soon as we walked in we had a very helpful lady that’s showed us lots of different beds until we found the one that suited us.
We didn’t feel rushed at all

July 29, 2026
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Reply from Bensons For Beds - Wednesbury606

Thank you for your wonderful review! We're so pleased to hear that our team member was very helpful in showing you different beds until you found the perfect one. It's great to know you didn't feel rushed at all.

Team Bensons

Rated 5 out of 5 stars

The staff

The staff, in-particular Abu at wednesbury was very helpful

July 31, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased you found our staff, particularly Abu at Wednesbury, very helpful. Thank you for your kind words!

Team Bensons

Rated 5 out of 5 stars

Lovely experience


Kerry was great, she showed me beds and frames / mattresses to my comfort and price range. She also showed me items that were better than what i planned to buy for a similar price.

She was thorough and patient while I figured out what I needed. Went through prices with me.

Staff were welcoming

July 26, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear about your positive experience! It's wonderful that Kerry was thorough and patient, helping you find the perfect items within your comfort and price range. We're glad you felt welcomed by our staff.

Team Bensons

Rated 5 out of 5 stars

Brilliant service

From entering the wednesbury bensons store we were treated brilliantly kerry understood exactly what we were looking for in a mattress and even asked my husband who is in a wheelchair if he wanted to try out the mattress and if he felt uncomfortable with her being there she would walk away, so having that kind of compassion is rare, well done for the service we had and everything was explained thoroughly 👍

July 26, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear about your excellent experience in our Wednesbury store! It's wonderful that our team provided such compassionate and thorough service, ensuring you felt comfortable and well-informed. We truly appreciate your kind words.

Team Bensons

Rated 5 out of 5 stars

Priorities the customer

Helpful, accommodating, knowledgeable and always tried their best to make sure the customer was happy! Thank you!

July 24, 2026
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Reply from Bensons For Beds - Wednesbury606

We're delighted to hear that our team was helpful, accommodating, and knowledgeable. It's wonderful to know we always strive to ensure customer satisfaction. Thank you for your kind words!

Rated 5 out of 5 stars

Quality&Style

Quality furniture,excellent customer service,Exceptional care&attention paid from both Delivery guys,rang me 30mins before arrival,very friendly&courteous 10/10,hope they deliver my next order👍

July 17, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear you're happy with the quality of our furniture and the excellent customer service you received. It's wonderful that our delivery team provided exceptional care and attention, and we hope to deliver your next order too!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

July 20, 2026
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Reply from Bensons For Beds - Wednesbury606

We are so pleased you had a great experience with our service from start to finish. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Excellent professional service

On the 04/07/26, I purchase a bed & also a mattress.
I was helped by wondering sales assistance called KAY. ( Wednesbury store)
He was so helpful, down to earth, no pressure approach, well knowledgeable & a big credit to the whole store & the department.
I was a 1000% happy with my purchases & i would recommend the store 1000%.

July 4, 2026
Unprompted review
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear about your excellent experience in our store. It's wonderful that our team member provided such helpful, knowledgeable, and pressure-free assistance. We truly appreciate your strong recommendation!

Team Bensons

Rated 5 out of 5 stars

The boys who delivered were fantastic

The boys who delivered were fantastic, really informative and helpful thank you both at the shop the staff were really helpful too

July 18, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear that our delivery team was fantastic, informative, and helpful. It's wonderful that our shop staff were also really helpful.

Team Bensons

Rated 5 out of 5 stars

Abu was really helpful and very…

Abu was really helpful and very informative

July 15, 2026
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Reply from Bensons For Beds - Wednesbury606

We are so pleased that our team member was helpful and informative. We truly appreciate your kind words and feedback!

Rated 5 out of 5 stars

Delivery and installation was very good…

Delivery and installation was very good both people who came we’re respectful of my property

June 16, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear your delivery and installation were very good and that our team was respectful of your property. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Zak was incredibly helpful

Zak was incredibly helpful, polite and informative. His advice on measurements to ensure there would be no mishaps with delivery, together with advice on organising delivery dates and times were invaluable. Thank you very much Zak

June 2, 2026
Unprompted review
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Reply from Bensons For Beds - Wednesbury606

We're so pleased to hear our team member was incredibly helpful and informative, providing invaluable advice on measurements and delivery. Thank you for your wonderful feedback!

Team Bensons

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Would highly recommend

July 1, 2026
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Reply from Bensons For Beds - Wednesbury606

We're so pleased you received great service from beginning to end. Thank you for your recommendation!

Team Bensons

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