We had visited the superstore at wednesbury that had a lot of choice and variety. We were greeted by Gaynor who was absolutely fabulous and guided us through the journey effortlessly. She was... See more
Company replied
Location
Switch locationUnit 4b Gallagher Shopping Park, WS10 9QY Wednesbury, West Midlands, GB
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A very positive experience with Bensons for Beds from the first person in store who was extremely helpful to the delivery people who came at the expected time and rang to say when they were on their w... See more
Company replied
Superb choice and excellent advice to choose the best mattress for our Super King divan. A shout out to Gaynor at the Wednesbury store for her efforts and great customer service.
Very helpful staff by helping my elderly mom find the right rise & recline bed. It did take 6 weeks but it was explained to us before hand. There were issues on delivery delivery drivers couldn’t be... See more
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Company details
About Bensons For Beds - Wednesbury606
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4b Gallagher Shopping Park, WS10 9QY, Wednesbury, West Midlands, United Kingdom
- 1215057671
4.7
Excellent
720 reviews
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Great service nothing was too much put…bensons traditional service for traditional beds
Great service nothing was too much put mattress in right place took old one away no problem
May 17, 2026
Reply from Bensons For Beds - Wednesbury606
We're so pleased to hear our service was great and hassle-free for you! Thank you for your kind words.
Team Bensons - Jess
Great service
Was assisted by Kerry who was very nice and understanding of what we wanted. We are very happy with our bed and blanket box.
May 16, 2026
Unprompted review
Reply from Bensons For Beds - Wednesbury606
We're so pleased to hear you had a great experience and are happy with your new bed and blanket box! Thank you for your kind words.
Team Bensons - Jess
Rob was extremely helpful and gave…
Rob was extremely helpful and gave exceptional customer service ensuring all the needs and requirements within the budget were met whilst ensuring a good quality product was also selected.
May 7, 2026
Reply from Bensons For Beds - Wednesbury606
Thank you for your wonderful feedback! We're so pleased to hear our team provided exceptional service, ensuring your needs and budget were met with a quality product.
Team Bensons - Jess
Reply from Bensons For Beds - Wednesbury606
We're so glad we could help and provide the best choice for your needs. Thank you for your feedback!
Team Bensons
Great experience!!!!
Rob from the Wednesbury branch is a lovely guy. He wasn’t pushy and very patient and polite had a great laugh with him… he found out perfect mattress which is getting delivered in just 1 week.
Store was fresh and clean x
We went on the bed simulator and it gave me and my partner 4 choices
Looking forward to it being delivered
The price for delivery and collect I find a little steep £110 for both… but other than that great experience but that would be down to there staff member Rob - great to have staff who make you feel at ease and no pressure !!!!!
May 10, 2026
Reply from Bensons For Beds - Wednesbury606
We're delighted to hear you had such a positive experience and found our team member so helpful and patient. We appreciate your feedback regarding the delivery and collection cost. We're glad you're looking forward to your new mattress!
Team Bensons - Jess
Reply from Bensons For Beds - Wednesbury606
We're so happy our team was friendly and helpful!
Team Bensons
We recently purchased a Simba mattress…
We recently purchased a Simba mattress from Bensons for Beds and we are extremely happy with our experience.
The customer service in the store was excellent. The staff were friendly, knowledgeable, and took the time to help us choose the right mattress for our needs without any pressure.
The delivery service was also outstanding. Everything arrived on time, and the delivery team was professional and courteous.
We are very pleased with our new Simba mattress and with the entire purchasing process from start to finish. We would highly recommend Bensons for Beds for their excellent service and smooth delivery.
May 10, 2026
Reply from Bensons For Beds - Wednesbury606
That’s fantastic to hear! 😊 So glad you love your Simba mattress and had a smooth experience from store to delivery—thanks so much for the lovely recommendation 👏🛏️✨
Excellent service all round from in…
Excellent service all round from in store to delivery. Not pushy and very helpful.
May 9, 2026
Reply from Bensons For Beds - Wednesbury606
Amazing to hear! 😊 Helpful, no-pressure service is what we’re all about—thanks so much for the lovely feedback 👏✨
All I can say my bed is great I love it…
All I can say my bed is great I love it comfortable and I sleep good on it I love my journey my start to finish wonderful.
May 6, 2026
Unprompted review
Reply from Bensons For Beds - Wednesbury606
We're so happy to hear that you are loving your comfortable bed and sleeping well. It's wonderful to know your entire experience was great!
Team Bensons
I called to change the order after…
From the point of purchase, the staff that attended to me was friendly, explanatory and patient.
I called to change the order after 3days and they are so calm with no issues, was getting updates on my order every time, the assembling and delivery team was so nice and friendly.
May 10, 2026
Reply from Bensons For Beds - Wednesbury606
We're happy to hear the staff were friendly, explanatory, and patient during your purchase! It's great they were calm and helpful when you changed your order, and that you received updates and had a nice delivery experience.
Team Bensons
Cant stop bragging
Cant stop bragging aboug how amazing my seally bronte mattress is. Was more then I wanted to spend BUT the knowledge of the staff member showing us the beds. Helped us to make an educated decision as apposed to a guess.The edge that doesn't give way. You dont realise how important it is. I see it when I sit on a sofa and look for the same quality. Gives you stability at night and first thing in the morning. Hotel beds now seem rubbish to me
April 5, 2026
Reply from Bensons For Beds - Wednesbury606
We're happy to hear how much you love your new mattress! It's great to know our staff's knowledge helped you choose so well. We appreciate you sharing how the supportive edge enhances your sleep. Thanks for the positive feedback!
Team Bensons
Friendly knowledgeable staff,offering…
Friendly knowledgeable staff,offering advice & assistance,plus mattress &pillows excellent delivery
April 25, 2026
Reply from Bensons For Beds - Wednesbury606
We're so glad you found our staff friendly and helpful, and that you're enjoying your excellent mattress and pillows! Thanks for the positive feedback on delivery!
Team Bensons
I bought a mattress last month and…
I bought a mattress last month and after a one week of sleeping there is big hole came into the mattress. Is this really bad experience i spent £450 for that.
April 23, 2026
Reply from Bensons For Beds - Wednesbury606
We're very sorry to hear about the issue with the mattress you purchased. We appreciate you bringing this to our attention, and we have reached out to you so we can look into this further.
Team Bensons
Reply from Bensons For Beds - Wednesbury606
Thank you for the wonderful feedback! 😊 We’re so glad Abu looked after you so well — we’ll make sure he hears this. Thanks for choosing us! 🌟
Fantastic in store support and advice…
Fantastic in store support and advice on the perfect bed for your individual needs/wants.
Delivery team were also fantastic- very courteous, friendly and efficient.
April 24, 2026
Unprompted review
Reply from Bensons For Beds - Wednesbury606
Thank you! 😊 We’re so pleased you received fantastic in‑store support and advice tailored to your needs, and that our delivery team matched it with friendly, efficient service. Enjoy your perfect new bed,
Megan | Customer Care Specialist🛏️✨
Excellent service from start to finish
Excellent service from start to finish. Staff at the shop were very helpful.
April 27, 2026
Reply from Bensons For Beds - Wednesbury606
Thank you! 😊 We’re really pleased you had excellent service from start to finish and found our shop staff so helpful. Enjoy your purchase!
Fantastic service in store and on…
Fantastic service in store and on delivery BUT information about delivery of bed great, furniture less so as is a third party so be prepared.
April 25, 2026
Reply from Bensons For Beds - Wednesbury606
We're happy to hear that you had a fantastic experience with our in-store service and bed delivery. We appreciate your feedback regarding the furniture delivery and will look into it.
Team Bensons
Enjoyable experience
Didn't think buying a bed could be so enjoyable. Was welcomed into store straight away by Rob. Made to feel comfortable. No pressured sales pitch. An easy conversation. Everything was explained clearly. Came away feeling great. Very excited to receive my new bed and enjoy some quality sleep !!
April 15, 2026
Reply from Bensons For Beds - Wednesbury606
Thank you for such a lovely review! Rob will be delighted to hear this — we’re so glad the experience was relaxed, clear, and enjoyable. Sleep well,
Megan | Customer Care Specialist🛏️
Reply from Bensons For Beds - Wednesbury606
Thank you! We’ll be sure to pass this on to Rob and the team — they’ll be delighted 😊
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Chloe was very friendly and helpful
Chloe was very friendly and helpful, giving us good advice without being pushy. There were a wide choice of beds in lots of different firmness’.
April 4, 2026
Reply from Bensons For Beds - Wednesbury606
Thanks for the lovely feedback! Chloe will be thrilled to hear this 😊 So glad you enjoyed the choice and found the advice helpful,
Megan | Customer Care Specialist
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