Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... See more
Company replied
Location
Switch location1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
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See what reviewers are saying
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... See more
Company replied
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... See more
Company replied
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... See more
Company details
About Bensons For Beds - Workington695
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, United Kingdom
- 190061179
4.5
Excellent
170 reviews
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Very friendly and helpful staff with…
Very friendly and helpful staff with lots of knowledge of the products they sell
October 16, 2025
Reply from Bensons For Beds - Workington695
We appreciate your feedback! We are so glad to hear that our staff was friendly, helpful, and knowledgeable about the products we sell.
We hope to welcome you back soon,
Megan at Customer Care
New Mattress
The staff in the workington shop were very polite and friendly, Andy was very helpful when we were choosing a new mattress, he explained the product very professionally, thanks Andy in helping us choose our mattress 👍
September 30, 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that our staff were polite and friendly! We appreciate you mentioning how helpful they were in explaining our mattresses. Thank you for your positive feedback.
Thank you,
Lauryn at Customer Care
The young man who dealt with us was…
The young man who dealt with us was knowledgable, friendly and professional.
September 19, 2025
Reply from Bensons For Beds - Workington695
We're glad you enjoyed your experience. We appreciate you taking the time to share your positive feedback regarding our team member's service!
Thank you,
Lauryn at Customer Care.
Ease of ordering staff knew exactly…
Ease of ordering staff knew exactly what I wanted.
September 14, 2025
Reply from Bensons For Beds - Workington695
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our staff and that ordering was easy for you. Our team takes pride in providing exceptional service to our customers. We appreciate your support and look forward to serving you again! #HappyCustomers #ExcellentService
The men delivered the bed
The men delivered the bed , erected as we wanted.Were polite and informative as erected it where we wanted it, They tied and left all neat and tidy.Would use them again
August 29, 2025
Unprompted review
Reply from Bensons For Beds - Workington695
We appreciate you sharing your experience. We're happy to hear the delivery team was polite and informative while setting up your bed to your liking, and left everything tidy.
Take care, Megan at Customer Care
Very good staff
August 12, 2025
Reply from Bensons For Beds - Workington695
Thank you for leaving this fantastic 5 star review for us Mr Rudd. We appreciate your kind words and hope you love your new order. Take care, Megan at Customer Care
5 ⭐️ service
Ryan (Workington branch) was excellent in making sure i got exactly the right bed and mattress.
August 4, 2025
Reply from Bensons For Beds - Workington695
Thank you so much for your review! We're thrilled to hear that Ryan at our Workington branch provided exceptional service to help you find the perfect bed and mattress. We truly value your feedback and look forward to serving you again in the future. Sweet dreams! Megan at Customer Care🛏️😊
Well worth the visit to workington
Andrew is a lovely gentleman, he wasn’t pushy at all & helped guide me to the right mattress & explained to me that even though it was for a spare room, for when grandchildren stay over, a better quality one would be an investment, especially if I ever have to sleep on it myself
I found him very warm & caring, very polite & very knowledgeable, he is a credit to the company & I would highly recommend him to friends & family
June 16, 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you had such a positive experience Jean. We appreciate your kind words regarding the guidance you received in selecting the right mattress. It's great to know that our team member's knowledge and helpfulness were so valuable to you. Thank you for recommending us, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We're happy to hear that the manager was so helpful! We appreciate your positive feedback and we hope you have the best nights sleep, Megan at Customer Care
Avery easy shopping experience
The young lady in the Workington store was very pleasant . Listened and answered every question I asked with confidence, she knew her stuff and explained the process buying to when I would get my mattress. A very easy shopping experience.
May 24, 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you had such a positive shopping experience in our Workington store. It's great to know the team member was so helpful and informative. Thank you for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We appreciate your kind words! Our team is glad to have provided you with helpful and informative assistance. Thank you for your feedback, Megan at Customer Care
Friendly staff
Friendly staff who showed me all the options available and keft me to make my own decision on the mattress. Went through all the details and delivery date. Thanks Angela
May 16, 2025
Reply from Bensons For Beds - Workington695
Thank you for your review! We're thrilled to hear that our staff provided excellent service and gave you the freedom to choose the perfect mattress for your needs. We always strive to make the process as easy and stress-free as possible. Thank you for choosing us, Angela!
Got a ex display mattress looks as good…
Got a ex display mattress looks as good as new for a fraction of the price
May 1, 2025
Reply from Bensons For Beds - Workington695
Thrilled to hear that our ex display mattress met your expectations and saved you money! Thank you for choosing us for your bedding needs. Enjoy a good night's sleep on your "like new" mattress!
Sleep well, Team Bensons💜
First class service from start to finish
First class service from start to finish. Kept informed about everything right through to the knock on the door for delivery. Very friendly, professional and helpful staff both in store and the delivery team. Thoroughly recommend Bensons. Just how a happy purchase should be.
The Mattress is excellent quality too by the way.
May 1, 2025
Unprompted review
Reply from Bensons For Beds - Workington695
Thank you for your glowing review! We are delighted to hear that you had a first-class experience with our team. Our goal is to make every purchase a happy one, and we are thrilled that you are satisfied with not only our service, but also the quality of your new mattress. Thank you for recommending Bensons, it means the world to us.
Sleep well, Team Bensons💜
BRILLIANT
We couldn't have picked a better shop to buy a bed from the over all experience from start to finish was excellent.
April 21, 2025
Unprompted review
Reply from Bensons For Beds - Workington695
Thank you for choosing our shop for your bed purchase! We're thrilled to hear that your experience was excellent from start to finish. It was our pleasure to assist you in finding the perfect bed. - Team Bensons 💜
Very helpful store assistant nd…
Very helpful store assistant nd friendly and welcoming which gave us good information in the product
April 13, 2025
Reply from Bensons For Beds - Workington695
Thank you for your kind review! We're so glad our store assistant was able to provide helpful information and a friendly experience for you. Come back anytime!
Fantastic staff
Went to purchase 3 new beds the staff were welcoming and left us to look and lay on the beds and kept popping to see if we were ok and answered all our questions we had.
I’ve dealt with both the staff for many years and they are a credit to the company plus nothing is ever a problem, helpful and informative
March 4, 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that our staff made your bed-buying experience so positive. It's great to know they were welcoming, helpful, and informative while assisting you in finding the perfect beds. We appreciate your kind words, Megan at Customer Care.
Reply from Bensons For Beds - Workington695
We appreciate your feedback! Our team is dedicated to providing helpful and informative service to all our customers.
Thank you, Megan at Customer Care
Brilliant service
From ordering to delivery i was kept up to date via email and text message. The day before delivery i got a phone call to confirm an estimated delivery time and on day of delivery they rang when they were around 30 minutes away. Delivery men were brilliant and put all items in the room I asked and asked for a sheet or towel to put over the boxes they were leaning against the wall so the wall didn't get marked.
March 2, 2025
Reply from Bensons For Beds - Workington695
We're happy to hear that you were well-informed throughout the ordering and delivery process. It's great to know our delivery team was so helpful and considerate in your home. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Workington695
We're happy to hear that you find our bed very comfortable! Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
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