Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... See more
Company replied
Location
Switch location1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... See more
Company replied
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... See more
Company replied
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... See more
Company details
About Bensons For Beds - Workington695
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, United Kingdom
- 190061179
4.5
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff very knowledgeable and helpful.
June 18, 2024
Lovely shop
Lovely shop, nice and clean with knowledgeable staff who didn’t stalk my husband and I why we were browsing the stock and talking to each other about what we wanted. When we were ready there was someone with the stats we needed to know about.
May 1, 2024
Help and knowledgeable advisors
The sales advisor (Ryan) was very helpful in explaining what mattress would be good for my sleep pattern.
March 30, 2024
Very good customer service and good…
Very good customer service and good product at a great price
March 17, 2024
Andrew is lovely
Andrew is lovely. He’s so informative and he is just a great person to chat with. He understood our needs and gave advice when we asked for it. He’s brill :)
February 26, 2024
Great service from all the staff
Great service from all the staff, especially Chloe. Easy and rapid service.
Thanks to all.
February 29, 2024
Great customer guidance
Both Andy and Ryan provided great customer service.
Listened, explained and sorted.
March 4, 2024
sales advisor was excellent.
February 17, 2024
Helpful sales assistants
The sales assistants were both friendly, knowledgeable, and helpful without being too pushy
February 29, 2024
Fantastic sales team
Fantastic sales team
Very friendly knowledgeable kind and patient .
Came away with a great deal on a amazing bed thank you
Workington
February 20, 2024
Staff at workington Bensons for Beds are very friendly and helpful
Andrew was very helpful he helped me pick the best base and headboard for me
February 20, 2024
Very helpful and lovely staff
February 18, 2024
Very informative and helping staff…
Very informative and helping staff aided my choice of suitable bed
February 8, 2024
Knowledgeable and helpful in store…
Knowledgeable and helpful in store sales staff. Good choice of mattresses in store helped us make our choice.
February 4, 2024
Great Service
The gentleman that attended to us was very professional and informative as well as helpful and freindly
January 29, 2024
Helpful customer service
Friendly, helpful and very knowledgeable staff member could advise well on the products stocked
January 28, 2024
Amazing
We were having difficulty choosing the right mattress for mine and my husbands needs Andy was so patient explaining everything to us his knowledge is second to none .Fantastic customer service well done Workington store
January 25, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.