Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... See more
Company replied
Location
Switch location1 Risman Place, Washington Square, CA14 3DU Workington, Cumbria, GB
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See what reviewers are saying
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... See more
Company replied
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... See more
Company replied
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... See more
Company details
About Bensons For Beds - Workington695
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, United Kingdom
- 190061179
4.5
Excellent
170 reviews
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Very friendly and helpful staff
Very friendly and helpful staff. A professional approach was upheld throughout
August 24, 2023
Reply from Bensons For Beds - Workington695
Hello Mrs Koerfar, this is great to hear! We really appreciate the time taken to provide us with this feedback. - Team Bensons
The shop is now in the town centre
The shop is now in the town centre, making it easy for customers who do not drive.
The assistant was helpful and friendly, and I purchased my bed quickly and with no hassle
August 8, 2023
Reply from Bensons For Beds - Workington695
Hello Sheila,
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very good staff nothing too much…
Very good staff nothing too much trouble good quality bed etc always use benson they are the bed specially
August 7, 2023
Reply from Bensons For Beds - Workington695
Hello Sue,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Excellent service
July 20, 2023
Reply from Bensons For Beds - Workington695
Thank you for your wonderful 5* review - Team Bensons
Great friendly Service
Big thanks to the two staff working there yesterday. I had viewed what we wanted online the day before but we prefer the personal sale touch so called in. They were very friendly, knowledgeable and worked hard to get us the best deals on our purchases. So get in your local store if you can and support your local employment. In and out in no time. No fuss. Thanks again,
Howard and Lorraine
July 9, 2023
Unprompted review
Reply from Bensons For Beds - Workington695
Thank you for your lovely feedback! We are so pleased to hear that the service in store has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Super efficient and friendly
I had very clear needs, explained what they were and within minutes we had a brilliant bed and mattress selected and order. Super efficient and friendly as always.
July 8, 2023
Reply from Bensons For Beds - Workington695
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Really friendly and helpful staff and…
Really friendly and helpful staff and extremely knowlageable too. Thanks Ryan.
July 4, 2023
Reply from Bensons For Beds - Workington695
We are thrilled to hear that the service was 5*! We really appreciate the time taken to leave us this lovely review, Thomas. - Team Bensons
Helpful and friendly
July 1, 2023
Reply from Bensons For Beds - Workington695
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Very knowledgeable staff who found me…
Very knowledgeable staff who found me the right bed. I wouldn’t go anywhere else.
June 2, 2023
Reply from Bensons For Beds - Workington695
Good Afternoon, Thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Workington store.
Team Bensons
Helpful
The sales assistant gave us space but also enough information to make our own decision. She informed us of all the finance options and was more helpful than other shops we had visited.
April 28, 2023
Reply from Bensons For Beds - Workington695
Hi Laura, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Workington store.
Team Bensons
Very helpful and told us everything…
Very helpful and told us everything about the bed very pleased
May 21, 2023
Reply from Bensons For Beds - Workington695
Hi William, thank you for taking the time to leave your review we are happy to hear you have had a good experience shopping with us and that you are pleased with your purchase.
Team Bensons
Great service.easy to apply . great advice on choosing a mattress
Great service.easy to apply . great advice on choosing a mattress.at the Workington store.
May 16, 2023
Reply from Bensons For Beds - Workington695
Thank you so much for your great review Andrea! -The Bensons Team
Friendly
Friendly, knowledgeable staff. Explained everything about the order and delivery. Thankyou!! Would recommend.
May 5, 2023
Great experience
Great experience all round staff listened to our request and acted upon with ease would recommend bensons
April 29, 2023
Great service
Great service, explained things well and not pushy in the shop, and delivered as agreed.
April 24, 2023
Very helpful sales assistant
April 21, 2023
The gentleman that served me was very…
The gentleman that served me was very knowledgeable and give great advice very professional service
April 14, 2023
Very welcoming friendly staff
April 8, 2023
My experience was was amazing very…
My experience was was amazing very helpful staff was served by Ryan in the Workington store was very knowledgeable and friendly
March 18, 2023
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