It was very easy to choose the right bed for us. The range on show in the showroom was incredible. The assistant explained the differences well, which made our decision easy.
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See what reviewers are saying
I’d done a lot of research for beds online and also been to another Bed shop which although was helpful did not have the range of beds I’d hoped for. After seeing a Benson one online I went into the s... See more
Absolutely first class customer service all the way through. Listened to what I needed, were professional and helpful, knew the products really well and provided a very enjoyable shopping experience.... See more
I saw the up to 50% off promotion in the window. I proceeded to purchase 4 x Slumberland Pillows by Benson. So I assumed they would have a discount. The salesman gave me a total price of £105.96. Whi... See more
Company details
About Bensons For Beds - Worthing540
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3 Downlands Retail Park, BN14 9LA, Worthing, Sussex, United Kingdom
- 1903235275
4.4
Excellent
80 reviews
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Bensons made it easy
It was very easy to choose the right bed for us. The range on show in the showroom was incredible. The assistant explained the differences well, which made our decision easy.
March 4, 2026
Reply from Bensons For Beds - Worthing540
Dennis Norman ,
We're happy to hear choosing the right bed was easy for you. It's great to know the range and our assistant's explanations helped with your decision. Thank you for your feedback!
Team Bensons
Reply from Bensons For Beds - Worthing540
We're glad you found our Brighton team friendly and helpful. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
We bought two king size Silent Night…
We bought two king size Silent Night mattresses from Bensons for beds less than two years ago. Both had a five year guarantee. We are now in the process of replacing these mattresses as one dips in the middle and the other dips on one side. We requested replacement mattresses or a refund and were told no because we had moved house in August 2023 and the professional movers may have damaged the mattresses then thus invalidating the five year guarantee. The moral of the story is don’t buy from Bensons for beds as they don’t honour their guarantees.
July 30, 2025
Unprompted review
Reply from Bensons For Beds - Worthing540
We regret to hear about the issues with your Silent Night mattresses and the guarantee experience. We appreciate you bringing this to our attention. We have contacted you to go through our care guide. If you do need further support, please dont hesitate to reach back out to us.
Thank you
Megan at Bensons for Beds Customer Care
Considering it was their last day…
Considering it was their last day trading the two members of staff were cheerful and helpful and I got a great deal on the units I purchased.
November 4, 2023
Lewis was great at the Lancing Lyons…
Lewis was great at the Lancing Lyons Farm department, a credit to Bensons. My arthritis prevented me from carrying the furniture on my own, but it was no problem for Lewis to put it in the boot of my car. Thank-you!
November 2, 2023
Awesome from start to finish 10/10
Awesome from start to finish. Lewis, in the Worthing store is very helpful and made life very easy. I would highly recommend. Thank you.
October 28, 2023
Friendly, kind and welcoming staff!
Service, welcoming staff!
Kind and friendly service.
October 16, 2023
Absolutely first class customer service…
Absolutely first class customer service all the way through. Listened to what I needed, were professional and helpful, knew the products really well and provided a very enjoyable shopping experience. Plus, I love my new bed!
October 16, 2023
Very helpful and informative staff…
Very helpful and informative staff member. All my questions answered
September 29, 2023
Excellent customer service
Excellent customer service from the team. Helped us find what we were looking for and told us about the discounts. Quick and easy ordering process. Thanks guys!
September 23, 2023
Exceptional service.
My order was from two different suppliers. Both suppliers provided an excellent service including furniture assembly. The furniture was of a superior quality and the gentlemen who delivered products were professional, courteous and informative. I was kept up to date at all times. I was very apprehensive about ordering from Bensons having read the reviews but they were the only company supplying exactly what I required. I can not fault them. Amazing service and I couldn’t be more thrilled. Expected the worst and got the best.
September 19, 2023
Unprompted review
Andy the salesman very informative and…
Andy the salesman very informative and friendly
September 15, 2023
Very helpful and friendly sales person…
Very helpful and friendly sales person not pushy, helped us when we needed it.
September 7, 2023
Reply from Bensons For Beds - Worthing540
Thank you for your 5* review! -Team Bensons
The sales man was very helpful and…
The sales man was very helpful and knowledgeable
September 3, 2023
Reply from Bensons For Beds - Worthing540
Thank you for taking the time to leave us some feedback! -Team Bensons
Reply from Bensons For Beds - Worthing540
Thank you for your 5* review! -Team Bensons
helpfull
Andy was extremely helpfull and patient with myself and my partner great customer service
September 3, 2023
Reply from Bensons For Beds - Worthing540
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. -Team Bensons
Review
The man was lovely gave us loads of advice, this helped us a lot. his name was Scott
September 3, 2023
Reply from Bensons For Beds - Worthing540
Thank you for taking the time to leave us a review! -Team Bensons
Great in store service and advice
Arrived at store and was immediately guided to the kind of mattress I was looking for without feeling at all pressured to make a purchase.
Found exactly what I was looking for 👍🏼
August 29, 2023
Reply from Bensons For Beds - Worthing540
Liza, thank you for this great review, we are delighted the Worthing store were able to help you with your purchase - Team Bensons
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