What a great owner, we were cycling from London to Bristol and one of bikes had an issue. We dropped the bike off and went for some food and came back an hr later and the bike was fixed, and as we... See more
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See what reviewers are saying
Foolishly tried adjusting gears myself so had to get help from the professionals,what a breath of fresh air it was to go to crowthorne cycles and get sorted out straight away and not get ripped off... See more
I took my specialized levo to the crowthorn shop today for a part that I was struggling to find. They knew the part straight away and fitted it for free and also spotted a motor wire inside was rubbin... See more
went into woodley shop looking for a bike for myself, not a sport one, just a sit up and beg ladies shopper. Guy had no interest in serving me and ignored me to chat with a bike enthusiast who came i... See more
Company details
Information provided by various external sources
Berkshire Cycle Co have been trading since 1976, we have 3 store based around Berkshire, Crowthorne, Reading and Woodley.
Contact info
High Street 207, RG45 7AQ, Crowthorne, United Kingdom
- www.berkshirebikes.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Motor failure on my Levo - brilliant service
Motor failure on my 2019 Specialized Turbo Levo. Called Berkshire Bikes - where I bought it, and they said bring it down with proof of purchase and we'll take a look and probably swap out the motor which we have in stock as its under warranty. What they actually meant to say was - bring it down and we'll swap out the motor, no questions asked, in less than 1 hour. Brilliant service and highly recommended
Quality at a reasonable price
I have read the two previous reviews and I have to say I totally disagree. An absolutely brilliant service of my Specialised Roubaix at an incredibly fair price. Included straightening a bent wheel, new bearings, hanger, cassette and chain that made the bike feel better than new with great customer service provided by Daniel
Bad customer service
Ruined a £1500 bike with a £25 service
I took my bike in for a service about a month ago. Since then the chain has come off all but one time when I've used it, and the gear changes are now clunky and grind. I took it back to be looked at but the person I spoke to refused to accept there was an issue. I now have a £1500 bike that worked fantastically for 3 or 4 years which is now effectively useless because of a £25 service. Their incompetence is frankly bewildering.
If anyone can recommend a good bike shop in the area that can undo what they've done to my bike I'd love to hear from you.
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