BSBI School of Business and Innovation Reviews 

74
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the dedicated staff and welcoming campus atmosphere, noting that student advisors provide exceptional guidance and clear communication throughout the entire application process. Many individuals also deeply appreciate the smooth user experience, professional environment, and well-organized resources that help them successfully navigate their transition and build career confidence. Some reviewers were not happy with the finance department, specifically reporting prolonged communication gaps and severe delays regarding tuition fee refunds after cancellations. Furthermore, several participants noted ongoing challenges when trying to contact administrative staff by phone or email for urgent support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors, lecturers, and support teams are... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising helpful staff who clearly... See more

Service

Consumers find service to be ambiguous, with reviewers praising the wonderful student welfare programs, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Today i recevied a call from Srikanth Neeli (BSBI) Germany, he respond on all my queries very well and guided me throughout as very well. I'm hoping my journey with BSBI would be went smooth throughou... See more

Company replied

Rated 4 out of 5 stars

The experience with the BSBI team is going good, special thanks to Themis , Monica and Ramu from Visa team are helping me with the process and answering all my questions during this process.

Company replied

Rated 5 out of 5 stars

BSBI is home away from home. Both staff and students are warm and welcoming. The tutors are very understanding. Makes one settle into Deutschland more easily.

Company replied

Rated 5 out of 5 stars

My experience at BSBI as a student who was pivoting in her career was very seamless. The school offered career service and support which helped me open my eyes to endless possibilities in Berlin and b... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Career and Education Provider
  4. Education Center

Written by the company

BSBI is an international school focused on helping ambitious people build their future in Europe. Across our campuses in Berlin, Hamburg, Paris, Barcelona and Madrid, students study career-focused programmes in business, tech and creative fields. Teaching is delivered in English, French or Spanish, depending on the campus and programme, with language classes included in tuition to support life and work in their new country. At BSBI, learning is practical and connected to the real world: experienced lecturers, industry-focused projects and a dedicated Career Centre offering CV support, interview preparation, job fairs and company visits. Students also benefit from visa and legal guidance, accommodation assistance and an active campus life with clubs, events and networking opportunities. Study at BSBI and earn your degree awarded by our respected university partners, while you develop the skills, confidence and network to go beyond limits in your career.


Contact info

Promotion box for BSBI School of Business and Innovation

Go Beyond Limits with BSBI

Study in Berlin, Hamburg, Paris, Barcelona or Madrid

3.5

Average

TrustScore 3.5 out of 5

74 reviews

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3.5

All reviews

(74)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm Really Grateful For The Support I…

I'm Really Grateful For The Support I Received From My Student Adviser Milena Tituna And Madison Bassow.They Were Clear,Responsive And Genuinely Helped Me Through Every Step Of The Application Process.It Made A Huge Difference To My Experience With BSBI And Also Encouraged Me That,As An International Student,I Wouldn't Be aA Lone In Berlin.Thank You

June 29, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for sharing your experience, Godfred. We're so pleased to hear that Milena Tituna and Madison Bassow provided you with clear, responsive support throughout your application process and helped make your transition to BSBI a positive one.

It's especially meaningful to know that their guidance gave you confidence as an international student preparing to move to Berlin. We truly appreciate your kind words and wish you every success in your studies and beyond.

Rated 5 out of 5 stars

BSBI inspiring education with comfort

BSBI is home away from home. Both staff and students are warm and welcoming. The tutors are very understanding. Makes one settle into Deutschland more easily.

May 19, 2026
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Christine. We're delighted to hear that BSBI has felt like a home away from home and that our staff, students and tutors have helped you feel welcomed and supported.

It's especially rewarding to know that their encouragement has made settling into Germany easier for you. We appreciate you sharing your experience and wish you continued success in your studies.

Rated 5 out of 5 stars

Very good admin and great service

Very good admin and great service. Never any issues.

May 4, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your review, Vicente. We're pleased to hear that you've had such a positive experience with our administrative support and that everything has gone smoothly for you.

Your kind words mean a great deal to us, and we appreciate you taking the time to share your experience at BSBI. We wish you all the best in your continued studies and future success.

Rated 5 out of 5 stars

Great Support from Mr.Ravi Rajanala during my BSBI Application Process.

Title; Great Support from Ravi Rajanala during my BSBI Application Process.

Am a continuing applicant to the BSBI and my student advisor is Mr.Ravi Rajanala.

Ravi, together with Shereen Fatima_who later left, have been very good and supportive advisors.
Shereen left me in the hands of Ravi, who has guided me through each and every step of my application.

I submitted every document BSBI requested, they were all accepted, and I received the conditional offer letter_this has been possible due to the support and time these two offered.

Ravi answered all my questions promptly and offered clarity where needed.He has also promised to continue supporting until am fully enrolled into the school.

As an international applicant, having clear and responsive guidence, made the whole process much easier.

I appreciate Ravi's help and professionalism.

I remain Sylvia, BSBI International Applicant.

April 30, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for sharing your experience, Sylvia. We're delighted to hear that Ravi Rajanala and Shereen Fatima provided clear, responsive support throughout your application process and helped make each step easier for you.

It's especially rewarding to know that their guidance and professionalism gave you confidence as an international applicant and supported you in receiving your conditional offer. We truly appreciate your kind words and wish you every success as you continue your journey with BSBI.

Rated 4 out of 5 stars

Jesmon has been very helpful with his…

Jesmon has been very helpful with his guidance, and so far, I am happy with all the responses from the teams( visa and accommodation), and I feel that I am definitely going to have the best days of my academic career in Germany when the course in data analytics kicks off.

April 26, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your review, Chris. We're pleased to hear that Jesmon's guidance, along with the support you received from our visa and accommodation teams, has helped you feel confident as you prepare to begin your studies.

It's wonderful to know that you're looking forward to starting your Data Analytics course and your academic journey in Germany. We appreciate your kind feedback and wish you every success in the exciting months ahead.

Rated 3 out of 5 stars

They do follow- ups very regularly and…

They do follow- ups very regularly and on time, so far I haven’t had an issue with them

April 27, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for sharing your feedback, Sanja. We're pleased to hear that you've found our follow-up communication to be timely and consistent, and that your experience with our team has been a positive one so far.

We appreciate you taking the time to leave a review and wish you every success as you continue your journey with BSBI.

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Berlin School of Business and Innovation.

I was initially told I met all admission requirements and proceeded based on that. However, as the start date approached, the institution changed its position and claimed I did not meet the requirements, despite previously confirming that I had passed the English test.

They also failed to provide the necessary admission documents for my visa, even after multiple requests, and claimed to have sent emails that I never received.

A refund was approved on 12 February 2026, but more than 60 days later, I have still not received the money. Communication since then has been vague or non-existent.

I would strongly advise anyone considering this institution to proceed with caution.

April 22, 2026
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Hello Lwantale,

We’re sorry to hear about your experience and understand your concerns. We can confirm that your refund has been processed and is scheduled for payment today. The relevant team has been in contact regarding this, and we appreciate your patience while this was being finalised.

If you have any further questions or require additional support, please feel free to contact us at info@berlinsbi.com.

Once this matter has been resolved, we would appreciate you considering updating or removing your review to better reflect the current status.

Kind regards,
BSBI Team

Rated 1 out of 5 stars

Student number Q1135390

Student number Q1135390
If you are considering Berlin School of Business and Innovation, please read this carefully do not fall for the hired reviews

My experience with this institution has been extremely frustrating and disappointing. My sister was initially confirmed as having met all admission requirements, and based on this confirmation, I paid a €2000 deposit as her sponsor.

After payment, we repeatedly requested the necessary admission documents to proceed with the visa application, but these were never provided. As the program start date approached, and after multiple follow-ups, the institution suddenly changed its position just two weeks before the start date claiming that she did not meet the requirements, specifically the English test. This was despite the fact that they had already confirmed she had passed and even sent a congratulatory email.

The institution also claimed to have sent important documents, including the admission letter and a notice of change of institution. However, we never received these, and despite repeated requests, they failed to resend them.

Following these inconsistencies, we requested a refund. The institution confirmed that the refund was approved on 12 February 2026. However, more than 68 days later, the money has still not been returned. Multiple follow-ups and requests for proof of refund initiation have been ignored or met with vague responses.

It is also important to note that when the initial payment was made, it reflected in their account within less than three days, and we were pressured to pay within a strict deadline. However, the refund has taken over two months without resolution.

This experience has involved contradictory information, lack of transparency, and poor communication throughout. It has resulted in financial loss, wasted time, and significant stress.

I strongly advise anyone considering this institution to proceed with caution and thoroughly verify all processes before making any payments.

It’s important to note that before payment, they will call you endlessly to build trust hence you end up even paying for more than the 1500 euros they ask you for intial payment, they will confuse you with discounts, back to back checkin calls, emails and documents that are leading no where, even ask you to deposit 15000 euros in a blocked account along with promises of accommodation and visa assistance that they will not provide.

This is to create awareness as I try to reach out to the relevant authorities to get my money back. If any one knows any authorities out there to assist kindly provide the details

Watch out for their personales Dimitrys Tasiopaulos and Madison Bassow

Update ***
I confirm I got my money back but it doesn’t invalidate my experience, I had to reach out to various authorities, Berlin online police , countless emails, just to get the money I paid in good faith back it was such a tormenting experience therefore I will leave this review there for someone to make an informed decision. In addition to that I didn’t get the full amount back as that’s how they run the scheme. Incase you experience this please reach out to:
*Berlin online police
This will bring light to the operations of this admission process and save very many people from financial loss.

April 21, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Hello Lynnette, thank you for your feedback.

We’re sorry to hear about your experience and understand your concerns. As referenced in your review, this relates to a specific case which has already been reviewed and addressed internally. We can confirm that the refund has been processed and the funds have been released by our Finance team.

We will also reach out directly in writing to confirm this and provide any additional clarification required.

If you have any further questions, please feel free to contact us at info@berlinsbi.com.

Once this matter has been resolved, we would appreciate you considering updating or removing your review to better reflect the current status.

Kind regards,
BSBI Team

Rated 5 out of 5 stars

Good Experience

My Advisor is Pulla Madhuri, she has been nothing but very helpful. I have enjoyed and i am pleased with my experience so far.

April 21, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your review, Sam. We're delighted to hear that you've had such a positive experience so far and that Pulla Madhuri has been helpful and supportive throughout your journey.

We truly appreciate you taking the time to recognise her support. We wish you continued success with your studies at BSBI.

Rated 3 out of 5 stars

Mixed Experience but thankful to BSBI

I am very thankful to BSBI, Gone Pratyshua who left and especially Ravi Rajanala for assisting me through out, but in last few months I am not satisfied by BSBI Admin department there response was too slow , so please pace that up

April 20, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for taking the time to share your feedback, Tabish. We're pleased to hear that Ravi Rajanala's support made a positive difference to your experience, and we appreciate your kind words about the guidance you received during your application journey.

We also sincerely appreciate your honest feedback regarding the response times from our administration team. Your comments are valuable and will be taken into account as we continue working to improve our services. We wish you every success with your studies at BSBI.

Rated 5 out of 5 stars

Madhuri pulla was a good assistant

Madhuri pulla was a good assistant

April 17, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your review, Josephine. We're delighted to hear that Pulla Madhuri provided you with helpful support and made a positive difference to your experience.

We appreciate you taking the time to recognise her assistance and wish you every success on your journey with BSBI.

Rated 5 out of 5 stars

perfect university and student…

perfect university and student supporters

April 17, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Alan. We're delighted to hear that you've had such a positive experience and that our student support has met your expectations.

We appreciate you taking the time to share your feedback and wish you continued success with your studies at BSBI.

Rated 5 out of 5 stars

Am having an amazing experience with…

Am having an amazing experience with the student advisor Aruna. She’s polite and respectful and takes her time to explain and solve my issues with me. She’s always giving me the assistance I need on my admission.

April 17, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Mimi. We're delighted to hear that Aruna has been supportive throughout your admission process, taking the time to answer your questions and provide the assistance you needed.

We truly appreciate you recognising her professionalism and dedication. We wish you every success as you continue your journey with BSBI.

Rated 5 out of 5 stars

Fantastic first time experience

I have had a fantastic experience so far.
The admissions team is very proactive, my study advisor, Julius, is forth coming and super available. I can only imagine what the future holds :)

April 15, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Samuel. We're delighted to hear that your experience has been so positive so far and that Julius has provided proactive, responsive support throughout your admissions journey.

We truly appreciate you taking the time to recognise his efforts. We wish you every success as you begin your studies at BSBI and hope the rest of your journey is just as rewarding.

Rated 5 out of 5 stars

Pulla Madhuri is a wonderful individual…

Pulla Madhuri is a wonderful individual who helps me with guidance about university and her nice behaviour.

April 16, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Naima. We're delighted to hear that Pulla Madhuri has provided you with helpful guidance and supported you throughout your university application journey.

We truly appreciate you taking the time to recognise her kindness and professionalism. We wish you every success as you continue your journey with BSBI.

Rated 5 out of 5 stars

I don’t really have any problem because…

I don’t really have any problem because my application is going very smooth and easy.
My advisor makes things clear for me to understand and progressing from one step to the other very effortless
He also make sure im not holding unto any question.
Mr Jesmon Jacob, thank you very much.

April 15, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Emmanuella. We're delighted to hear that your application process has been smooth and that Jesmon Jacob has provided clear guidance, answered your questions and supported you every step of the way.

We truly appreciate you taking the time to recognise his support. We wish you every success as you continue your journey with BSBI.

Rated 4 out of 5 stars

The experience with the BSBI team is…

The experience with the BSBI team is going good, special thanks to Themis , Monica and Ramu from Visa team are helping me with the process and answering all my questions during this process.

April 15, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind feedback, Surbhi. We're pleased to hear that your experience with the BSBI team has been a positive one and that Themis, Monica and Ramu from our Visa team have been supportive throughout your application process.

We truly appreciate you taking the time to recognise their assistance and are glad they have been able to answer your questions along the way. We wish you every success as you continue your journey with BSBI.

Rated 5 out of 5 stars

The application process is smooth and…

The application process is smooth and easy to understand.

My advisor makes things easy for me… easy transitioning from one phase to another .. Ms. Thermis thank you

April 15, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review. We're delighted to hear that you found the application process smooth and easy to follow, and that Ms. Thermis helped make each stage of your journey straightforward.

We truly appreciate you taking the time to recognise her support. We wish you every success as you continue your journey with BSBI.

Rated 5 out of 5 stars

It was an amazing experience with…

It was an amazing experience with Julius and Madison my academic advisors. Their time, dedication and commitment to my student application to BSBI. I recommend them to anyone who want to attend BSBI.

Thank you so much.

Clement Nkrumah

April 13, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Hello, thank you for your review.

We’re delighted to hear that you had such a positive experience during your application process and felt well supported throughout. It’s great to know that the guidance and dedication you received made a difference.

We also noticed that your star rating may not reflect your comments. If this was selected by mistake, we would be grateful if you could update it.

Kind regards,
BSBI Team

Rated 5 out of 5 stars

From the first day of my application

From the first day of my application, they help me very much. Especially they contact one to one for every kind of problem and give me solution. Themis mem, Ravi sir give me any kind of solution as soon as possible. They are very cooperative.

April 8, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, Abdullah. We're delighted to hear that you felt well supported from the very start of your application and that Themis and Ravi were able to provide timely guidance and help you find solutions whenever you needed them.

We truly appreciate you taking the time to recognise their support and professionalism. We wish you every success as you continue your journey with BSBI.

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