BSBI School of Business and Innovation Reviews 

74
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the dedicated staff and welcoming campus atmosphere, noting that student advisors provide exceptional guidance and clear communication throughout the entire application process. Many individuals also deeply appreciate the smooth user experience, professional environment, and well-organized resources that help them successfully navigate their transition and build career confidence. Some reviewers were not happy with the finance department, specifically reporting prolonged communication gaps and severe delays regarding tuition fee refunds after cancellations. Furthermore, several participants noted ongoing challenges when trying to contact administrative staff by phone or email for urgent support.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that advisors, lecturers, and support teams are... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising helpful staff who clearly... See more

Service

Consumers find service to be ambiguous, with reviewers praising the wonderful student welfare programs, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Today i recevied a call from Srikanth Neeli (BSBI) Germany, he respond on all my queries very well and guided me throughout as very well. I'm hoping my journey with BSBI would be went smooth throughou... See more

Company replied

Rated 4 out of 5 stars

The experience with the BSBI team is going good, special thanks to Themis , Monica and Ramu from Visa team are helping me with the process and answering all my questions during this process.

Company replied

Rated 5 out of 5 stars

BSBI is home away from home. Both staff and students are warm and welcoming. The tutors are very understanding. Makes one settle into Deutschland more easily.

Company replied

Rated 5 out of 5 stars

My experience at BSBI as a student who was pivoting in her career was very seamless. The school offered career service and support which helped me open my eyes to endless possibilities in Berlin and b... See more

Company replied


Company details

  1. Educational Institution
  2. also in
  3. Career and Education Provider
  4. Education Center

Written by the company

BSBI is an international school focused on helping ambitious people build their future in Europe. Across our campuses in Berlin, Hamburg, Paris, Barcelona and Madrid, students study career-focused programmes in business, tech and creative fields. Teaching is delivered in English, French or Spanish, depending on the campus and programme, with language classes included in tuition to support life and work in their new country. At BSBI, learning is practical and connected to the real world: experienced lecturers, industry-focused projects and a dedicated Career Centre offering CV support, interview preparation, job fairs and company visits. Students also benefit from visa and legal guidance, accommodation assistance and an active campus life with clubs, events and networking opportunities. Study at BSBI and earn your degree awarded by our respected university partners, while you develop the skills, confidence and network to go beyond limits in your career.


Contact info

Promotion box for BSBI School of Business and Innovation

Go Beyond Limits with BSBI

Study in Berlin, Hamburg, Paris, Barcelona or Madrid

3.5

Average

TrustScore 3.5 out of 5

74 reviews

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Replied to 95% of negative reviews

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3.5

All reviews

(74)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

From the beginning to admission was… awesome

From the beginning to admission was awesome. Guiding in every step and assisting me throughout the entire process. I wouldn’t hesitate to recommend BSBI to anyone. When I feel like giving up along the way, l was overwhelmed with how the staff paid attention to every detail of my progress. Thank you BSBI team

March 20, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your wonderful review, Ernest. We're delighted to hear that you had such a positive experience throughout your admission journey and that our team was able to guide and support you every step of the way.

It means a great deal to know that the care and attention you received gave you the confidence to continue, and we're especially grateful for your recommendation of BSBI. We wish you every success in your studies and future career.

Rated 5 out of 5 stars

I appreciate the weekly checkup and…

I appreciate the weekly checkup and update. The concise response to the mails also

April 1, 2026
Unprompted review
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Reply from BSBI School of Business and Innovation

Thank you for your kind review, Michael. We're pleased to hear that you found our regular updates and prompt email responses helpful throughout your journey.

We appreciate you taking the time to share your feedback and are glad our communication has made a positive difference to your experience with BSBI. We wish you every success in the future.

Rated 5 out of 5 stars

I really appreciate your student Advisory Service.

I really appreciate your student advisory service at BSBI Berlin Germany. Besides this they are so honest with students. And I really appreciate their assistance and guidance.

March 15, 2026
Unprompted review
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Reply from BSBI School of Business and Innovation

Thank you for your kind review, Musa. We're delighted to hear that you have had such a positive experience with our student advisory service at BSBI and that you valued the guidance, support and assistance you received.

Your feedback means a great deal to us, and we appreciate you taking the time to share your experience. We wish you every success with your studies and your future endeavours.

Rated 5 out of 5 stars

I enjoyed every experience because I…

I enjoyed every experience because I was carefully taken through the entire process to submit my application. The serve rendered was perfect

April 2, 2026
Unprompted review
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Reply from BSBI School of Business and Innovation

Thank you for your kind review, Derrick. We're delighted to hear that you enjoyed your experience and that our team was able to guide you carefully through each step of your application process.

We truly appreciate you taking the time to share your feedback. We wish you every success as you continue your journey with BSBI.

Rated 1 out of 5 stars

My experience during studies here was…

UPDATE :
Anyone looking to research if BSBI is suitable to study in, please do a thorough research and not just read all the 5 star reviews alone cos I feel they do this on purpose to pretty much make a visible difference, hence pumping up positive comments to white wash off the reality.
Also please check on the fact that embassies DO NOT recognise BSBI as an accredited university of Germany, hence your work visa conversion times may face challenges !! I have a few friends currently going through this tough phase and of course BSBI would not care.

—————————————-

My experience during studies here was acceptable. The teaching was reasonable and I have no major complaints about the academic side.

I say this so you understand that what follows is not bitterness — it is a factual account of what happens once you graduate and need this institution to function like one.

In January, I contacted this institution to request a replacement degree certificate — a document I urgently need for official purposes. It is now April 2026. Months later, nothing has been done.

I sent emails on 21 January, 2 February, 10 February, 25 February, and 30 March.

Five separate attempts to get a simple administrative process started. The only responses I received were two generic replies stating my message had been forwarded — with no case reference, no timeline, no next steps, and no actual human accountability. I had already contacted the same department directly myself, multiple times.

Not one person from the institution has taken ownership of this. Not one deadline has been given. A degree certificate — a legal document — has been treated as an afterthought by an institution that charged premium tuition fees to issue it in the first place.

What you need to know before you enroll:This institution is not recognised in Germany for visa conversion purposes. I know this not from hearsay but from personal experience — multiple former students I know personally have recently had their work visa applications rejected specifically because of this. They paid for an international education in Germany expecting it to support their future here. It did not.

If you are an international student whose goal is to build a career and long term life in Germany, verify independently — before paying a single euro — whether this qualification will actually be recognised for your visa and career goals. Verify it directly with the relevant German authorities yourself before enrolling.

One star.. is for lectures

April 2, 2026
Unprompted review
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Reply from BSBI School of Business and Innovation

Hello Esther, thank you for your feedback.

We are sorry to hear about your experience. Based on our records, this concerns a request for a replacement copy of your degree certificate, and our team is already in direct contact with you regarding the process.

We understand that this document is important for your application purposes, and the relevant team will continue to keep you updated as this is followed up.

Kind regards,
BSBI Team

Rated 5 out of 5 stars

A Practical Option for Studying in Germany

The Berlin School of Business and Innovation (BSBI) is among the better private colleges in Germany. The faculty and staff are experienced and genuinely strive to help students grow both professionally and personally. There are many events held throughout the year that students can take advantage of.

The student community is diverse; however, the majority are from Asian countries (India, Pakistan, Bangladesh), followed by students from African and other neighbouring European countries. The institution takes feedback seriously and makes an effort to improve while supporting students wherever possible.

Classes are typically held only two days a week, which allows students to settle in and support themselves while living in a new country. I would recommend studying here if you are considering a private university in Germany.

April 1, 2026
Unprompted review
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Reply from BSBI School of Business and Innovation

Thank you for taking the time to share such a detailed review, Jithu. We're pleased to hear that you have found BSBI to be a supportive environment, and that you value the dedication of our faculty and staff, the diverse student community and the opportunities to get involved in student events throughout the year.

We also appreciate your recognition of our commitment to listening to student feedback and continuously improving the student experience. Thank you for your recommendation, and we wish you every success in your studies and future career.

Rated 5 out of 5 stars

Expectations vs. Reality

When i was enrolled, I had very moderate expectations to be honest however the quality of the academic staff and opportunities offered career-wise were beyond my imagination. I am so glad that i chose BSBI.

November 30, 2025
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for sharing your experience, Asude. We're delighted to hear that BSBI exceeded your expectations and that the quality of our academic staff and the opportunities available made such a positive impression on your journey.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to leave a review. We wish you every success in your future endeavours.

Rated 5 out of 5 stars

Quality of service

Quality of service:How helpful, professional,and friendly the staff were to me.

March 10, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review, George. We're delighted to hear that you found our staff helpful, professional and friendly throughout your experience at BSBI.

Your feedback is greatly appreciated, and it's rewarding to know that our team's support made a positive impression. We wish you every success in your studies and beyond.

Rated 4 out of 5 stars

It’s a beautiful campus in the heart of…

It’s a beautiful campus in the heart of the city, with helpful staff and great student council.

March 31, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for your kind review. We're pleased to hear that you enjoyed the campus environment and found our staff and Student Council to be helpful and supportive.

We appreciate you taking the time to share your experience at BSBI. Your feedback means a great deal to us, and we wish you continued success in your studies.

Rated 5 out of 5 stars

I had a very positive experience!

I had a very positive experience overall. Got real opportunities to build skills beyond the classroom and stay involved. The teachers are supportive and knowledgeable. They explain concepts clearly and stay approachable when you need help. The curriculum is structured well and feels relevant, which makes learning more effective and practical. One area that needs improvement is the filing and internal communication system. At times, even after submitting documents, another staff member from the same department asks for the same paperwork again. This creates confusion and delays. Better internal system and coordination between them would make the process smoother for everyone.

October 7, 2025
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for taking the time to share such thoughtful feedback, Israt. We're delighted to hear that you've had a positive experience at BSBI and that you found your teachers supportive, the curriculum relevant, and the opportunities beyond the classroom valuable in helping you develop your skills.

We also sincerely appreciate your constructive comments about document handling and internal communication. Feedback like yours is important to us as we continue working to improve the student experience. Thank you again for your recommendation, and we wish you every success in your studies and future career.

Rated 5 out of 5 stars

I’m having an amazing experience at…

I’m having an amazing experience at Berlin School of Business and Innovation.
The atmosphere is truly inspiring, and the environment pushes you to grow both personally and professionally. What stands out the most is how supportive and approachable all the staff members are they genuinely care about your success and are always ready to help. Grateful to be part of such a dynamic and encouraging community.

March 31, 2026
Unprompted review
BSBI School of Business and Innovation logo

Reply from BSBI School of Business and Innovation

Thank you for sharing your experience, Mayank. We're delighted to hear that you're enjoying your time at BSBI and that the supportive atmosphere and approachable staff have helped you grow both personally and professionally.

It's especially rewarding to know that you feel encouraged by the community and supported throughout your journey. We truly appreciate your kind feedback and wish you continued success in your studies and future career.

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