Order No. E2215657 Total Amount: US$99.77 I've tried paying via different modes - Mastercard, Visa, PayPal - almost 7 times but my order keeps coming back as "payment unsuccessful". Even tried... See more
Company replied
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Order No. E2215657 Total Amount: US$99.77 I've tried paying via different modes - Mastercard, Visa, PayPal - almost 7 times but my order keeps coming back as "payment unsuccessful". Even tried... See more
Company replied
If I could give triple zero I would, absolute rubbish clothes nothing like they are portrayed. Only fit to use as cleaning clothes and smell of chemicals and toxins. Getting answers or refunds nye on... See more
I ordered a cocktail dress, black and white, mid length.Waited for over a month nothing, then began to send messages from their contact link. Never received a reply, I am thinking there goes my money.... See more
I ordered 4 blouses. Shocked at how deceptive the online pictures are vs actual object. One blouse was just two pieces of fabric sewn together, front and back, while the online photo shows proper slee... See more
BerryLook is your global online store that delivers latest fashion apparel for you! We have dresses, tops, bottoms and swimwear for girls and ladies. Thousands of products in different styles are waiting for you! We value all our customers:our professional customer service team is always here to help you. Your satisfaction is our top priority! Moreover, you can easily get your order anywhere in the world thanks to our worldwide shipping service! Enjoy your shopping at BerryLook.com.
Shelton Street 71-75, WC2H 9JQ, London, United States
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Hi so I placed an order without reading eh review and that it will take a month to arrive.. is there anyway it can be delivered earlier please my order is E2183185. I will need my order by 6 may thanks. Sorry to say but it is ridiculous that there is no way to contact you guys maybe you should include a number that works so your review improves over here
Kind regards,
Divya Jadeja
BERRYLOOK CLOTHING.
I tried to find out when my order would arrive..cannot talk to any one tried calling customer service. Tried CANCELING my order..claims it's in Thier warehouse to be shipped. Can't cancel shipped orders..it has not shipped. I leave the for a trip soon..my order should be here ...whats going on.either refund my money or get my order here by Monday. Most deliveries of packages are left at my apartment door step to be stolen when someone sees it. I am calling my bank to get my money back
The dress looks nothing like the photograph. The material is dreadful quality.
Do not be deceived as I have been.
You will already know many good reviews on this site are not truthful.
Beware. I ordered 2 3XL tops. The tops were just over £35.62 and the postage was £9.45. I accepted as the tops looked beautiful. Instead of 7/9 days my order arrived 17 days later. The tops were horrible. What looked like embroidery in the picture was a cheap and nasty print. At 3XL one top was so tight I couldn’t get it over my bust and the other so large it was like a shroud. I would also have had to be careful about getting close to a heater as the fabric was terrible. I contacted Berrylook about returns and was given a China address for returns. I have to pay for the return too so the charge to view these revolting tops will be nearly £18. I strongly suggest you don’t use this company.
I ordered 4 blouses. Shocked at how deceptive the online pictures are vs actual object. One blouse was just two pieces of fabric sewn together, front and back, while the online photo shows proper sleeves sewn in with shoulder hems, lovely draped fabric with vibrant colors. Actual blouse is a dull faded print, so cheap and shoddy, far below Walmart quality but twice the retail price. Shame on you Berrylook! Gross misrepresentation that basically amounts to theft. Why not run an honest company instead of scamming people? You place a curse on your ancestors and sow sorrow to your descendants.
Waited for delayed delivery. Disappointed when it arrived. Colour/pattern as shown on site, but material not good quality. Did not look same shape as in photo, or same length! Size came up small. Disappointed all round.
Very long delay, items missing and items damaged - no refund or resolution for customer service
Berry look.com shipment is very slow. Price is cheap. Quality is so so. Need improvement on communication.
'Absolutely poor customer service' after ordering a few items and checking out having got my order over the free delivery mark, I noticed the amount I checked out on was different to the amount that left my bank account, when I got my receipt there was an item I just didn't order so I got in touch sending several emails within 5/10 mins of my order to cancel and no one responded until the 24 hours had run out, I then received an email from them which did NOT acknowledge my cancellation of the item, so I'm assuming I'm stuck with it even though I know for sure I never added the item to my basket, it was an error absolutely dreading getting the items having read the reviews on here, I think anything above 3/4/5 stars are probably fake reviews so be careful
Scam!!!! Clothes NOTHING like pictures that at are FAKE! Clothes aren’t worth 25 cents at a garage sale! No way to get return address out of them! I’m in a dispute with them through PayPal now…. My only hope of getting a refund. I wish there was a way to report them and shut them down!
6 tops ordered very late delivery probably due to missing the vital line of address ie house no and street. One top not delivered so 5 out of six. One top completely wrong colour red not grey. Two tops not as size in description/ordered. Quality of material average as best. Will never waste my money again, no further orders from me.
I order several coats for my daughters from this company and on their page it says that the coats that I ordered were wool so I went ahead and ordered them but when I received them I sure didn’t get what I thought I would getting all of them are a polyester material and they don’t seem to know how to make sure they send the correct size 2 we’re a size 2 I ordered a size 12 one of the so called coats had a Hugh hole in the seem I have asked them for a return label and they seem to want to give me a refund that I can use in their store why would I do that I have contacted my credit card co to dispute this transaction as the items I received are not the items I ordered this is clear bait and switch and false advertising please stay clear
Very bad quality,Don’t order Again with $30 I can buy good quality shirts in Australia,They sent me very low quality. I am not happy at all
Didn't like that they don't have phone number and u have to email them .wasn't able to check out . reason unknown to me got to where you put in credit card info and it wouldn't let me go any further. Why should I have to email them to get my order completed.
I ordered what looked like a really nice jacket on the Berrylook site. When it arrived I couldn’t believe how awful it was. The material was cheap and nasty and the size was all wrong with body short and very long arms,when I tried to return this item it was impossible,,, please don’t buy from this site it’s products do not remotely resemble what is advertised.
Ordered a jacket on December 13th. I have no idea when it finally shipped but it did arrive January 13th. Throughout waiting for tracking information I had contacted customer service 4 times through the website contact us option and never once got a response. The jacket showed up. Fit was okay but not at all the quality it appears to be on the website. It is a lightweight fabric no heavier than a basic thin cardigan. It is very cheaply made. The pockets are not even pockets. Just flaps to appear like a pocket. I am keeping it because the return process according to the website will still cost me money and time. This item was a waste of money and you do get what you pay for. Buy cheap, get cheap. I gave a 2 star rating only because the color of the item was exactly as pictured, it did fit ok and it did show up finally.
Purchased a Jacket for my mom for Christmas. Bought in November. When it was opened in December, the quality, fit, feel and size was not at all what was advertised searched for a noracora customer service phone number and finally i found one on the web which is 507-417-4458 and i called them to ask about my refund they put me on hold for 10 mins and sent me and refund claim form which i filled and after 4 hours i got my money back
After reading great service Reviews, I do NOT understand why Berrylook will NOT respond to my request for a RETURN. My Christmas Order took just over one month to arrive. The jacket is nice but too small. I have initiated a RETURN on the Berrylook site but each time it will NOT accept my captcha to Submit. I have tried entering new captchas but it just says not validated. At this time, I am stuck with something we cannot use. I wish i could give a good review but cannot because of this.
I purchased a shirt for my wife for Christmas from Berrylook. When she opened it, it had stains on it. I just sent my 3rd e-mail to Berrylook asking for a return label so I can return the shirt and get a refund. So far, they have not replied to me at all. Very frustrating. I would be happy to exchange the shirt for another one, but they won't even reply to me.
Attempted to buy a super cute coat but my bank denied the charge because BerryLook is flagged as a fraudulent website. But I encountered the same problem with Shein(favorite site to order from!!) so I ordered the coat using PayPal. It has been well over a month and my tracking number says the coat has been at the transit center since December 4th, no other movement. I emailed customer service because I should have received the coat no later than December 17th. Customer service gave me the run around saying to be patient. I contacted PayPal, got a refund, went on Shein ordered similar coat and received it in less than two weeks. FYI still haven't received coat from BerryLook, tracking says coat is still in transit. First and last time I will EVER order from BerryLook. My bank was right they are scammers.
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