Berry's Jewellers Reviews 

From the moment we stepped in the door, we were made to feel very welcome and special.
The staff were incredibly kind and took time to listen to our requirements, advising along the way to help with our decision making.
The overall service received from the Store Manager and the assistant's was fabulous.
Left as a very satisfied customer with a new Breitling .

I bought a watch for my daughter today at the Newcastle store, her first ever ‘nice’ watch. Both Lee and Nick were so lovely; very helpful and kind and made her feel welcome and special. At no time did we feel rushed or pressured into making a decision. Nick adjusted the watch band immediately for a perfect fit.

I bought my Cartier watch at this branch 7 years ago and we also bought my wedding ring here. Berry’s is my favourite jewellers in Newcastle and now it’s my daughter’s too. Thanks so much Lee and Nick for a great experience.

Made to feel very welcome and a special mention for Danielle who's attention to detail was excellent!

Recently purchased a Cartier watch as a birthday present for our daughter. Unsure of what size would suit her, Berry’s kindly agreed to ensure a selection of watches were available for us to view as a surprise.

Really well looked after on the day. Faultless service. Thank you to all those we dealt with at Windsor. Highly recommended.

I recently had my RADO watch serviced and repaired by Berry's Jewellers and the customer service was excellent. Emma was very knowledgeable about the work which needed doing, and dealt with the process in a very efficient and friendly manner. Thank you to Emma & Kim for keeping me updated on its progress. I chose Berry's as they have been around for many years and I knew that a family owned business would care about customer service. I can definitely recommend them

We travelled over from Scarborough to York to view pre owned Chanel watch .

The salesperson Paul was incredibly knowledgeable and an asset to Berry Jewellers. He made myself , partner and Louie the dog more than welcome into their store ! I’d definitely recommend Berry’s for any exquisite jewellery pieces , you certainly won’t be disappointed! Hopefully back soon to purchase the Cartier watch . Thank you again !

I'd been on the look out for an new watch for some time and happened to come across Berry's Jewellers in Leeds. From the moment we entered the shop, Danielle the Omega Supervisor was attentive, courteous & knowledgeable in helping me choose the right product. Nothing was too much trouble and we left as very happy customers with a new watch (plus a couple of unexpected gifts!).

Danielle made us feel welcome from the moment we stepped into the store. She was courteous, professional and very knowledgeable. We didn't feel rushed or pressured and Danielle ensured that we were completely thrilled with our choice. Excellent product and service.

Staff are friendly, knowledgeable and polite. I wanted to compare a watch to one by a different brand, which was in a different location. A member of staff offered to go get me the model I was interested in so that I could compare.

Berry’s has been amazing, and I would highly recommend them to anyone. I bought a very special watch from them online about 2 years ago. The online team were excellent and communication throughout was superb (thanks Danny). The follow up care and service has been even more impressive, with the team at both the Windsor and York boutiques being outstanding (thanks Mandy).

I've had the pleasure of being served by Emma on a few occasions. She is always polite, cheerful and greets with a smile. She has an extreme knowledgeable on all types of jewellery, and even on occasions where I haven't actually made a purchase, her level of helpfulness remains consistent. I only came in for a replacement watch battery today, but was still treated as an important individual and a received excellent customer service. Her professionalism shines through and regardless of the visit she always maintains high standards.

Fabulous Shopping Experience at Berrys, comercial street Leeds today. Kim, Kirsty and the lady with the links ( sorry did not get you name) where all lovely and looked after us, all a credit to the company, will recomend.to all Thankyou Andy and Sarah

The sales consultant Emma was so pleasant and really helpful

Visited Berry’s in Newcastle a few times before deciding upon a new omega Nick and Lee were fantastic I’m delighted with my new watch and would definitely recommend Berry’s

Fantastic experience. Bought a watch for a special occasion and everyone I dealt with was friendly, professional and knowledgeable. Would highly recommend.

Bought a Tudor watch less than 6 months ago which hasn’t been keeping accurate time (the primary purpose of a watch). Not been able to return until now due to holidays and work commitments. Also needed to monitor accuracy to articulate the issue. Have been told that it will take 4 - 8 weeks for the watch to be repaired, which is poor. This was clearly a faulty watch from the start & had probably been on display for a long time. Effectively I’ve bought a second hand watch & paid over the odds for it. Not what I expected from a reputable jeweller.

Emma was fantastic and so helpful with our wedding ring experience, we’ve come away with two rings we absolutely love and thoroughly enjoyed everything about the process

I visited the store twice, with a particular watch in mind. I was helped in this by Rod Young. We quickly identified the watch, looked at a few close competitors but settled, with the help of Rod, on my original choice. I returned a week later and Rod remembered our conversation so buying the watch was very easy. An excellent experience.

The guys at Tudor Leeds (Berry's) have always been fantastic everytime I visit to try on watches. Very accomodating, professional and knowledgeable. I was served by Troy last time I visited and he made them whole buying experience special. I wouldn't consider going anywhere else for my next purchase. First class in every way!

Had a fabulous experience today at Berrys in Leeds, commercial street with Matt, arranged an appointment in advance with a view to purchase a couple of watches, everything we wanted to see had been made available and more! Followed by a trip to the omega store for more choices, to be looked after Rob, both was very good and very knowledgable on the range of watches, we wasn’t rushed we had plenty of time to make our selections, very personable and friendly, even left with a little unexpected gift, I definitely recommend Berrys to anyone looking to purchase a product. Thank you for your support today hope to see you again soon.