BespokegemsReviews 

29
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Ordered a crossbody bag - after wearing once for 1-2hours, the letters were already peeling off. I emailed the company twice and was ignored. They seem to have disappeared on Instagram and t... See more

Rated 1 out of 5 stars

Owner Gemma markland exposed for tweets fat shaming and homophobic comments made. Explains why they don’t go higher than a size 16 in their clothes as a review below says. She has a home account on I... See more

Rated 1 out of 5 stars

Avoid iv had a few things from this website the sweatshirts arrive looking nothing like the pictures they are the cheapest of the cheap also the thinnest sweatshirts iv ever seen. Ordered the glass cu... See more

Rated 5 out of 5 stars

I have had a few purchases from Bespoke Gems now and I have been so pleased with each one. I have had soap & hand sanitiser dispensers, oil bottles, storage trays and make up bags. Great quality items... See more

1.9

Poor

TrustScore 2 out of 5

29 reviews

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1.9

All reviews

(29)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Racist!!

Racist! Homophobic and more!! Read her previous tweets! This woman does not deserve your money girls!!

January 8, 2022
Unprompted review
Rated 1 out of 5 stars

Vile girl

Cheap tat, openly admits she doesent want to pay extra to cater to plus sized women, and has sent many many rascist, fatphobic and homophobic tweets, which is not someone id ever want to buy from!

January 8, 2022
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give a 1 star .

Wouldn’t even give a 1 star .

Apart from the fact this companies items are not fit for purpose ! Anyone who orders from this business should no that the owner is a homophobic , racist , fat shaming bully . She bullies her way to getting freebies , if she doesn’t get her own way she’s nasty to small businesses ! AVOID AVOID AVOID !

January 8, 2022
Unprompted review
Rated 1 out of 5 stars

Cheap, poor quality and poor sizing!

Got in touch with this company re: sizing for pyjamas as they only go up to a size 16 in woman’s - hardly inclusive! I’m a size 20 and as an active wheelchair user need my clothing to be a little looser. Always buy matching pyjamas for my daughter and I for Christmas, it’s our tradition and stumbled across this company and they looked lovely. The reply I received regarding sizing was a little stand offish and that should have been the first clue to run a mile. The child’s sizes also only go up to about a 12 and my 11 year old daughter is very tall and slim and is generally in age 15-16 clothing so I opted for the woman’s medium for her. Good job I did as they fit perfectly. I was advised by Gemma at bespoke gems to purchase a mens xxl for myself which I did on her advice. Imagine my dismay on Christmas Eve night when I discovered they were rather snug and I couldn’t do up the two buttons on the bottom of the shirt. Further embarrassment Christmas morning when the trousers split all the way down the front in front of my family whilst opening presents. It’s not exactly like I can run and hide away what with being disabled. These weren’t even cheap to buy either at £24.95 each. I now find out I’ve been blocked from the Instagram page probably for posting a similar review there. Clearly a company that is out of touch and I can see from other reviews left here that there are clearly severe problems with the general customer service etc.

January 5, 2022
Unprompted review
Rated 1 out of 5 stars

Do not order

Do not order. Appalling customer service, quality of products poor. Cannot get a reply to return and refund item therefore now making claim with CC. Avoid.

October 19, 2021
Unprompted review
Rated 1 out of 5 stars

No item and no refund for postage

Ordered on 7 June 21 and advised 7/10 days delivery when chased on 27 June just sent refund for item and not postage no contact no explanation really poor customer service

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Christmas order cancelled without any notice

Contacted seller prior to ordering as had specific customisation request. Agreed to my request but when order received was incorrect. Provided postage label to return item and was advised would be corrected. However received partial refund via PayPal with no correspondence but suggesting order cancelled. Very disappointed that a seller would not have the decency to send an email advising of cancellation. Out of pocket and unable to get another customised item so close to Christmas. Shame on you

December 17, 2020
Unprompted review

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