Best And Fast Change Reviews 

The reviews speak for themselves. They are robbing tourists in broad daylight. Total shame on local authorities and Europe for not prosecuting them. They have you sign paper before they give you the money, when you understand they cut almost 40% of your money, it is too late, as you already signed the papers.
I got 30 Euro in exchange for $50!!!
Exchange rate is 1 to 0.93. With that rate I should have gotten 46.35 euro.

What they do should be illegal. Flat out con artists who are trained to rip off tourists. Any landlord who permits the presence of Best and Fast Change currency exchange should understand the extremely bad vibes they spread on the city tourism experience overall, and the negative impact they have on legitimate merchants. Shame.

Buyer Beware: Best and Fast Change for FX/Foreign Exchange in Sorrento main street where the shops are.

We wanted $200 AUD exchanged as we couldn't find a bank ATM. The lady at the counter didn't upfront tell us how much and when we received 81 EUR instead of 120 EUR less fee we were shocked.

She said she has it all written on the front there is 20% commission. That's on us that we didn't read or ask but just trusted that 1 EUR to 1.756 AUD should give is around 113 EUR.

We told her we didn't want this money but she said she can't refund and we made a choice.

Went to another exchange shop after who said that people come to her every day after being duped.

Buyer be ware. Do not go to this shop.

Have never done this before with a business but this is daylight robbery.

Scam do not trust them advertising one exchange and add all kind of fees. Stay away

Do not exchange your money here!
It's a fraud! It is shame to have store like this in Italy. They never tell anything about fees.

Like all the others here, I too was cheated by this company in venice , twice, once, after I gave them 990 dollars that I counted infront of them, they did small talk and took out 100 and showed me I only gave them 890. Like a quick finger magic trick, at first I believed them.
Then charged me 19.9% fee pointing at a fine print letter from 4 papers hung on the wall which of course I did not see. In the reciept there is no exchange rate or fee charge. I lost 300 dollars , no matter what i did , cried, yelled, called an italian friend who is a lawyer, they would not return my money. Seems very illergal, yet there are many of these in italy.

I would give them 0 stars. They are practicing usary at a level I have never seen. WARNING! DO NOT USE THEM.

They took a 190 USD fee on 500.00 exchange. Didn’t say what their fees are an trick you by place a higher rate for the dollar on their sandwich board
but then gouge you on the fees.

I immediately realized it when I got my money and counted it—he refused to give my 500 back to me. He pointed to a paper with fine print that said it is all there ie the fees and taxes. I made sure everyone who was coming in left as I made a big show of how immoral these fees were —a nominal fee and lower exchange rate is common practice but this is exploitive and immoral. DO NOT USE THEM IN ANY COUNTRY especially Italy.

I also believe in paying it forward o everywhere I go in Italy and I am near a kiosk and see people I go in and warn them.

Extremely rude lady! I wanted to pick up 150€ and she charged me 197€ without telling me what the total would be. I said 25% extra was excessive and I wanted to get a refund. She refused to give me one and REFUSED TO GIVE ME MY ID BACK! I needed to hop on the next train as it’s only leaving once a day so had to leave it behind. I just hope that a nicer person will be at the counter on my way back to the airport. Otherwise I don’t know how to board the plane without an ID…
Overall awful experience

Fraud. Do not use. Scammed by €100 euros

It's a complete trash. They cheat everyone. Don't exchange money.

Don't use that exchange place!!!!
I got ripped off. The lady gave me only €170 for £200, even with a discount. It's surprising how some people treat innocent tourists.
When I asked about exchanging £100, she didn't give a clear answer. She just said if I exchange more, she'll give me an extra €7.
She exchanged for less than what showed on the screen, no discounts at all .
Please be careful .

THIEFS ! Tried to give my Father 75 euros for £100, wasn't until I threatened them with the police did they then give him 109 euros, they are an utter disgrace and should be shut down !!!

Was told a rate was including all fees and took our money - and the money given back was not what was agreed to - they took 29.8% in addition for their commission and fees and put the money in the tray and said it was final - even though they had my USD of 500$ - and would not give it back - only got 320 Euro in exchange when it was suppose to be 440 E per our discussion - Police got involved and they argued with the staff - but go nowhere and they agreed we got cheated as well

Scammer! The lady gave me the worst exchange for my usd and refused to take it back when I told her that I will exchange 250$ instead of 500$. Save yourself the heartbreak and AVOID this scammer at Rome Airport.

Money changer chain where the staff actively cheats and misleads u by taking about their excellent rates specifically repeatedly and then slips in a 19.9% sales commission on total amount. And refusing to refund.

We reported to the local municipal police patrolling outside the sorrento Italy branch and was told that its also not his problem.

This is major embarrassment to Italian tourism. The money changer shop sits prominently on the major shopping street Corsa Italia in Sorrento. Crooks

Fraudulent and terrible. $400 changed and only 272 euros back, without disclosing a 75 euro change fee on the receipt. (exchange rate disclosed is 1.15 Euros to the dollar). Buyer beware. I am surprised they haven't been shut down.

Bloody scammers, I gave them my ID to start the procedure of changing £50 to euros and the convertion was something like 67€ by then, when they told me they were giving me just 34€ i told them that it must be a mistake. It wasnt and not just that but since they already had my money on their hands they wouldnt let me cancel the transition after asking how much I would get. And they told me 20% commision so numbers clearly dont match up. Clearly scammers .

Here is the title of a video on youtube where a travel guide exposed Best and Fast change's dishonest services. I can't post the link here, but you will be able to search with the title.

Worst Rated Exchange Office And How They Trick Tourists

If I could give less than one star definitely would do so!
They charge an exorbitant transaction (hidden) fee which is not mentioned beforehand. Also when asked about this the single agent working was very rude and refused to reverse the exchange transaction. My friend and I stood our ground as we felt cheated and disrespected. It got to the point where the police were called as we clearly stated we were not leaving without our money back. In the mean time I even took to verbally telling other potential customers to please use another currency exchange company’s services (a few of which are in close vicinity) which they appreciated. Once the police arrived even they understood what happened was unfair and were on our side asking why not just refund their money and take back the Euros: no harm no foul. This business thrives if not survives in a busy tourist area in a popular destination spot because of tourism and so I repeatedly said you should not treat visitors to your county like this. Again just rude and unprofessional indifference on the agent’s part. The police officers were perfect gentlemen and made a full report of what had occurred. They even asked if we would like to go to the police station and file an official complaint. Having lost more than enough of our valuable vacation time due to the incident we politely declined. To thank them my friend and I offered to buy them coffee though we knew they could not accept. Wonderful representation of their uniform and helpful to tourists visiting their country. In the end for us it was not about the money but rather the principle. We didn’t appreciate being ripped off.

Buyers beware. Try to look at the commision they charge you before handing in your money to them. They charged me 20% commision and refused to cancel the transaction after I found out how excessive the commision was. It is a complete rip off.