Bestcameras Reviews 

278
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Placed order, confirmation email then confirmation of despatch (by next day delivery.) Waited in all morning the following day, nowt. Phoned them, item not despatched. Hmmm. My suggestion is to phone... See more

Rated 4 out of 5 stars

The video camera that we bought was the one we wanted and everything came through smoothly. However, there was one guy at the sales/customer services who was quite rude, actually, and I didn't feel... See more

Rated 4 out of 5 stars

I ordered NEX 5 D and got an email saying that they donot have in stock and waiting delivery from Sony. It took 2 weeks to receive the camera. Customer service is good and they update the delivery yes... See more

Rated 2 out of 5 stars

Ordered the extras with the camera I bought, but the wrong battery was sent, girl on phone was rude and unhelpful. They sent a new battery but arrived too late as daughter had left the country for a y... See more

Company details

  1. Photo Shop

Information provided by various external sources

All the top brands at discount prices with added value bundles and free extended guarantees. Digital still and video cameras from Canon, Casio, Fuji, JVC, Nikon, Panasonic, Pentax, Sony. We are a Sony Alpha Centre of Excellence plus main agents for all brands purchased from the officail UK importers. We also stock Epson printers, Sigma Lenses general accessories for most digital cameras. Binoculars, memory cards and much more. Expert service and advice either instore or via telephone or email. Free delivery an all major items of hardware.


Contact info

3.2

Average

TrustScore 3 out of 5

278 reviews

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No recent history of asking for reviews

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3.2

All reviews

(278)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and all round value

Good website, excellent pre-order support by phone and 8:45am next day delivery from a lunchtime order. Unfortunately, one item wasn't in stock and product substituted did not meet with my requirements, but a couple of phone calls sorted this out. My purchase was good value for money and I think there is a strong argument for buying from people who are prepared to fix problems and do what they say they will so I'll still give them 5 stars!

May 5, 2010
Unprompted review
Rated 5 out of 5 stars

Great Service

Excellent communication and helpfull service, two cameras purchased in the last 6 weeks and will return when I next need a replacement- Thanks to the Team

May 4, 2010
Unprompted review
Rated 5 out of 5 stars

Sony a500 Camera & Accessories

From checking to see if the item I wanted was on stock to placing an order and taking delivery took 36hours, absolutely excellent service. If these people can do it why is others fall badly behind in this country. Keep it up and well done.
Barry Turner.

April 30, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Found this company by the use of google because I know the make and model of camera I wanted but wanted to find the keenest price. This company gave not only the camera but a package (Spare battery etc) at a price that was extremely competative. Have book marked the site for future purchases.

Malcolm Morgan,
Southampton

April 29, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent and helpfull service

Excellent service. Best price for the camera I purchased. Delivery was effected by supply from Canon, but I was kept informed and the camera was delivered as soon as they received it. I will recomend Bestcamera to my friends.

Keith - Solihull

April 27, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent

Superb service and communication.
The price for the item I bought was a saving of £50.00.
Highly recommended and will certainly use again

Howard

April 26, 2010
Unprompted review
Rated 5 out of 5 stars

Exceptional

Absolutely delighted with my camcorder and with the whole Bestcamera
experience.
First class, from the girl who took my order to my recieving it in perfect
condition in no time at all.
Will highly recommend you to all my friends and colleagues.

Thanks and Regards

April 26, 2010
Unprompted review
Rated 5 out of 5 stars

Helpful Service. Quick Delivery

I ordered the Nikon S3000. Unfortunately the colour i wanted was out of stock though a delivery was expected in a few days, though not guaranteed. Through emails with Hannah (very helpful) I was offered a different colour and this was sent out on a Monday and I received it the next day. I am very happy with the service I have received. The price of the camera is very competitive especially given the free 'bundle' it comes with. Would recommend.

April 26, 2010
Unprompted review
Rated 5 out of 5 stars

Great prices quick delivery

Bought recently the Canon SX1, the price of Bestcameras was the cheapest I found on the web and also got a free camera bag and tripod! Received the camera within 2 working days!

April 25, 2010
Unprompted review
Rated 5 out of 5 stars

Hard to beat!

I orderded the camera which was out of order, but was told an order was coming in shortly.Within three days i had my camera. Hard to beat and definitely recommended.

April 21, 2010
Unprompted review
Rated 5 out of 5 stars

excellent, superb marvellous

best website to buy cameras , unbeatable lowest rates you can get , i have searched for cheaper deal for 2 weeks couldnt find any thing better than best cameras, delivery was swift and free , second day delivered, highly recomended, the best thing is the cash back offer i got it in within 15 days, great. ***** star

April 18, 2010
Unprompted review
Rated 5 out of 5 stars

Very good company

I have purchased a lens a lot cheaper than anywhere else i could find on the internet, free delivery. Very friendly people i spoke to on the phone as well.

Thanks.

April 16, 2010
Unprompted review
Rated 5 out of 5 stars

A very well focused company!

A very professional outfit. Although the camera was delayed slightly by the manufacturers Best Cameras kept me informed and couldn't have been more helpful. I would happily use them again and have no hesitation in highly recommending them. Steve Richards

April 13, 2010
Unprompted review
Rated 5 out of 5 stars

A Perfect Company to Deal With

Could not fault this company, I changed my mind twice with the camera I wanted. It was no problem to the staff I spoke to by telephone who were polite and friendly. I recieved the camera the next day along with the free items that came with it, what more can I say except I will have no hesitation in using them again. V Hutchinson

April 13, 2010
Unprompted review
Rated 5 out of 5 stars

Excelent service with an unbeatable deal not matched anywhere else.

Thank you my order made yesterday mid-morning arrived today mid-morning. The Nikon Coolpix S8000 I ordered from BestCameras was at the best price I could find on the internet, and it came with 4 free high quality bundled items : a 4Gb memory card, a Napa leather camera case, a table tripod AND a free 3 year guarantee. An unbeatable deal not matched anywhere else.
Excellent service all round.
Kind regards,
Eddie Pain

April 9, 2010
Unprompted review
Rated 5 out of 5 stars

excellent service

From sending email to inquire about stock to delivery under 24 hours and the day after a bank holiday and no extra charge for delivery. Could no aske for better service well done

April 8, 2010
Unprompted review
Rated 5 out of 5 stars

Excellent 10 out of 10

I have bought my new camera Sony Alpha 550 on Tuesday after Easter it arrived 10.48 on Wednesday. Service, updates and of course prices all brilliant. I would recommend to all my friends and surly I can think of buying something else again ….

April 8, 2010
Unprompted review
Rated 1 out of 5 stars

DON'T USE THIS COMPANY!

Don't use these people if you need after-service. My camera came with a case far too small to put the camera in. I was asked to return it at my cost and finally, several calls later, received a replacement - even smaller than the last. After the next endless round of calls and three weeks later, one came that was about twice as big as the camera. I am dreading all the hassle that's still to come. My advice is to stay clear of this company.

April 8, 2010
Unprompted review
Bestcameras logo

Reply from Bestcameras

This review is totally unfair. The customer pruchased the camera and was sent the incorrect case, in error. When we were telephoned regarding the wrong case we immediately sent out the correct case, this was also unsatisfactory, though many other customers have been perfectly happy with it. The customer then complained again and specified precislely what type of case she required and we again sent this out free of charge to her. Unfortunatly inspite of doing precisley as requested it still isn't correct. we have offered to take all the goods back for refund. It is worth pointing out that the case was supplied free with the camera.

Rated 5 out of 5 stars

Excellent Service and 3 year guarantee

I ordered a Pentax Optio WS80 on the Thursday afternoon before the Easter Bank Holiday - it arrived as specified on the Tuesday morning after the Bank Holiday. Price was competetive, and it includes a three year warranty.

April 7, 2010
Unprompted review

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