Placed order, confirmation email then confirmation of despatch (by next day delivery.) Waited in all morning the following day, nowt. Phoned them, item not despatched. Hmmm. My suggestion is to phone... See more
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See what reviewers are saying
The video camera that we bought was the one we wanted and everything came through smoothly. However, there was one guy at the sales/customer services who was quite rude, actually, and I didn't feel... See more
I ordered NEX 5 D and got an email saying that they donot have in stock and waiting delivery from Sony. It took 2 weeks to receive the camera. Customer service is good and they update the delivery yes... See more
Ordered the extras with the camera I bought, but the wrong battery was sent, girl on phone was rude and unhelpful. They sent a new battery but arrived too late as daughter had left the country for a y... See more
Company details
Information provided by various external sources
All the top brands at discount prices with added value bundles and free extended guarantees. Digital still and video cameras from Canon, Casio, Fuji, JVC, Nikon, Panasonic, Pentax, Sony. We are a Sony Alpha Centre of Excellence plus main agents for all brands purchased from the officail UK importers. We also stock Epson printers, Sigma Lenses general accessories for most digital cameras. Binoculars, memory cards and much more. Expert service and advice either instore or via telephone or email. Free delivery an all major items of hardware.
Contact info
Kamera Photographic Limited, WA10 1SA, St. Helens, United Kingdom
- 01744 453111
- john@bestcameras.co.uk
- www.bestcameras.co.uk
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Professional, helpful and responsive - who could ask for more!
I conducted a comprehensive web search for a particular product and ended up at BestCameras. Great prices and offers to boot. When I needed some help selecting an accessory, the help was, er, helpful! Follow email to question about manufacturers offers was prompt and accurate. Well done, first calss service.
A pleasure to deal with,like a local shop!
I ordered an item which was not released by the manufacturer, their communication was second to none and they kept me informed at every stage. When the item came into stock it was immediately posted to me by courier who informed me the estimated delivery time within 1hour time slot, saving me having to wait in all day. (at no extra cost). In short fantastic service ,friendly staff and delivery second to none. Highly recommended.
Tony Clarke
These lot are 'the BEST'
Truly amazing service.......... I received my order less than 24 hours after placing it. Comms are excellent. Will definitely use again
Awesome!
The communication from the company was brilliant, texting and emailing to let you know when your camera has been dispatched and very acurate delivery time, which puts your mind at ease when spending money on expensive items! Very quick delivery time too. Really impressed!!
total efficiency
i have just bought a canon sx30 (5 Oct 2010) at about 4:30pm. It was delivered on the Wednesday (7th). I was informed all the way regarding the status of the package (eg picked up at 9am on 6th, left Leicester depot at 5:00am on 7th, etc). I was even informed within a 1 hour time band when it would be delivered (ie between 11:07 and 12:07).
Oh, and by the way, the product was the best value for money I could see anywhere in the UK.
Well done BestCameras and shippers DPD.
vince baker
First class service
First class communication by email. When I phoned them about a change to0 the offer on the camera they sorted it out right away to my satisfaction.
Can't ask for more.
From odering to delivery kept informed at all times
From placing my order for a Canon IXUS 130 (at a lower price than any other store or web site) every step of the way is made easy. I was given a one hour window for delivery it came within the first 10mins of the hour. superb service all round. Oh! and the camera and free accessories where in perfect condition. Thanks.
Top Class Service!
I pre-ordered a Panasonic camera and despite a wait of 2 months due to manufacturers shortages, I was kept fully informed by E-Mails during this period.
I was also able to benefit from an improved package deal during this time.
As stated in their terms & conditions my payment card was not swiped until the goods were despatched. All tracking info (including the hour of delivery) was E-Mailed to me making this a pleasurable buying experience. Highly recommended!
EXCELLENT
ORDEREDA PENTAX CAMERA AT THE BEST PRICE I COULD FIND. CAME WITH CASE AND 3 YEAR GUARANTEE. ORDERED LATE AFTERNOON ARRIVED MID DAY ON THE NEXT DAY. RECEIVED E-MAILS TELLING ME DATE AND TIME OF DELIVERY FABULOUS SERVICE.
Excellent Purchase and Service
Bought JVC camcorder, best web price, it included case and 2 year guarantee. It was delivered next day just after lunch. Very happy with purchase and the excellent service throughout my transaction. Will definitely check their website for any future purchases.
Brilliant
I had absolutlely brilliant service from bestcameras.co.uk.I was kept well informed and their processing of the order was fast.The only down side was the delivery company,but I would not let that stop me from using bestcamers again
good service, fast delivery.
The camera I ordered was out of stock, however, it came in a few day's after ordering, and was sent out same day. The communication was excellent, and I was informed every step of the procces, I would have no hesitation in using best cameras again, and would highly reccomend them to family and friends.
Best internet buy so far
Competative price, free next day delivery, helpful personal telephone contact. Looking forward to using them again. Even third party carrier were a pleasure.
Bill, Goldthorpe.
does exactly what it says on their site
first class service and priced to beat anything on the net . next day delivery as promised would definetly recommend to others
Very Good Service, Cost saving, Excelent bundle but thers ia flaw
I got a Nikon P100 camera in bundle offer with Nikon case and 8 gb card.
The pack was neetly and perfectly packed and we cant find any deefects in packing and well deilvered to me 10 days. I understand the time span is because there is no stock at that time, which was intimated by them early and also happy with. The camera is amazing. The only flaw thing is Nikon case provided to me with the bundle. The nikon case belongs to Nikon P80 camera which is clearly mentioned in the case itself. But they have offered this for P100 camera which is quite bigger than P80. This was not clarified to me. I request you people to make sure of this kind of enquiry before choosing bundle offer. Also i will visit again and recommand, this website for you all apart from the above flaw
Good Service
I ordered NEX 5 D and got an email saying that they donot have in stock and waiting delivery from Sony. It took 2 weeks to receive the camera. Customer service is good and they update the delivery yesterday and i received it today. I will certainly use them again but would like to see stock status more clearly while ordering through online.
Happy boy
Thanks for providing an excellent service and price. I have also received
the £50 cashback on Lumix G2.
P.Brown.---- First Class Company.
Ordered a Fuji F80EXR on the 17th July but was informed they were waiting a delivery from Fuji. Unfortunately it took 6 weeks to arrive, no fault of Best Cameras, informed on the 26th Aug. my order had been dispatched and it arrived at 13:45 the next day 27th Aug by first class delivery service. The staff at Best Camers were all very helpful which makes for superb customer service, even though I had to wait for the camera I wanted I was very impressed,I will certainly use and recommend them to friend`s. Should be called Excellent Cameras, Thank you very much.
Fantastic Service and Competitive Price
Best price on the net and next day delivery without extra cost. Very helpful when I phoned to check availability. Included free of charge some essential extras that I needed. I would buy again without hesitation.
brian shaw 5 stars
I am very happy to give this company the highest rating, the web site was very easy to navigate with some fantastic prices and deals, going on to the payment part of buying was very easy and quickly done. I received my order the next day, so i would simply say to anyone looking for the type of products bestcameras sell dont bother looking elsewhere place your order now. 5 stars
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