Bestcarpetcleaners Reviews 

36
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Very professional and excellent first class cleaning of 1 bedroom flat. Will definitely use again and will also recommend them to colleagues. Thank you for job well done!!

Rated 5 out of 5 stars

Service from start to finish was top notch. A business that cares and goes the extra mile. The owner knows his stuff, and he puts a lot of passion into delivering exceptional service. Would highly rec... See more

Rated 4 out of 5 stars

I must say I was a bit skeptical about using a new cleaning company from my old one since I moved to Milton Keynes ,but I am glad I was wrong, the Cleaner a young lad by the name of Ashley did arrive... See more

Rated 5 out of 5 stars

Found this company online. 5⭐️ Would highly recommend their services. Professional from start to finish. Good customer service from Jewel and a great cleaning service.

Company details

  1. Cleaning Service

Information provided by various external sources

Professional Carpet Cleaners in Milton Keynes from recommended local company Best Carpet Cleaners. Qualified ✓ Free Quotes ✓ Low Cost ✓ T: 01908 870012


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.5

All reviews

(36)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

The service was fantastic

The service was fantastic. We had a carpet and 2 sofa's cleaned. Very happy with the results and can't thank Edward enough for his hard work

May 21, 2019
Unprompted review
Rated 5 out of 5 stars

Edward was fantastic

Edward was fantastic - successfully cleaned some serious stains that we thought were impossible, and was very flexible in doing some other work while the machine was set up. Will be called these guys again 100% if ever we need their services.

May 13, 2019
Unprompted review
Rated 5 out of 5 stars

Best carpet cleaners and life savers.

I called Ed on those dreadful days inbetween Christmas and New year, when no businesses are open and nothing ever gets done.

A carpet cleaning emergency and Ed saved the day.

A young man came round with his super cleaner exactly at the time he said he would.
Cleaned my carpets and saved Christmas. And didn't charge extra for the awkward time or short notice.
I would and will recommend best carpet cleaners to anyone and not just people in dire need.

A great company. Thank you Ed

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and great value

Excellent service and great value for money Winston is very professional and will not leave your home without the carpets being cleaned to a high commercial standard. Would highly recommend best carpet cleaners

December 21, 2018
Unprompted review
Rated 5 out of 5 stars

Best carpet cleaning company

Found this company online and was absolutely brilliant. Edward was brilliant pre booking and wonderful in explaining the steps required. Winston was ever so friendly and the full service was excellent. Have no complaints with the work and would definitely recommend to everyone to use this company only.

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

Affordable and Friendly

Winston was very friendly and professional.
Edward explained clearly what steps they were going to take to clean my carpets. Will definitely be going back to them.

Affordable and Easy to book !!

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

excellent service

Found this company online and kindly came on the day! Cleaned the carpet beautifully and was a genuinely nice guy!
Can’t recommend enough and will definitely use again!
Excellent

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, turned up on time guy was very friendly and sent me pictures when he’d finished as I was at work would definitely recommend using them

November 6, 2018
Unprompted review
Rated 5 out of 5 stars

Found these guys online

Found these guys online, they did a great job restoring the carpets in my house. I would and have recommended them to other. Thanks again!!

November 1, 2018
Unprompted review
Rated 5 out of 5 stars

Edward and winston couldn’t have been…

Edward and winston couldn’t have been more helpful - and on a Sunday following ikea delivery men leaving dog poo all over my brand new very expensive wool carpet. Winston was great: quick efficient and lovely. Will def use them again - unlike Ikea!!!

October 29, 2018
Unprompted review
Rated 1 out of 5 stars

Do Not arrive for An appointment when booked in, THEN LIE IN THEIR REPLY

Booked a appointment to get my carpets cleaned, all confirmed by Edward, told put in diary and a manager called Curtis would be with me between 10-10.30am 6 days later. Well Im sat in and 1 hour and half after the agreed time, no-one has arrived, I had to send a message as no contact from this company. Very unprofessional and really disappointing. Best carpet cleaners are NOT the best it seems !! I was told the manager is away and they are struggling to get hold of the technician LOL, I was told the MANAGER was going to be cleaning today, so why is he away ? and asked if I wanted them to come round Monday to clean the carpets when the manager returns ? erm no thanks ! he should be here today !!!.... THE REPLY BELOW ...... is all lies,, I had to contact the company over hour and half after they should of arrived. NO RTA as the company said, they said sorry manager was away and would not be back till Sunday so would contact me MONDAY,.. now the reply below says he offered to clean our carpets at no cost ,, THIS IS LIES... no offer of cleaning at no fee for inconvience.... DO NOT BELIEVE THIS COMPANY.. i have heard all excuses from people as i am trader and the RTA is at the top !!!

March 17, 2018
Unprompted review
Bestcarpetcleaners logo

Reply from Bestcarpetcleaners

Curtis the Technician (manager) was involved in a RTA and was in Emergency Care which is why we were not able to contact him. We have apologised extensively and the owner (Edward) was happy to complete the clean himself and as a good will gesture provided this at no cost. We are sorry we were not given any opportunity to rectify this by the client. A bad review was immediately left any offers to rectify the situation was quickly turned down.

We have been trading for 8yrs and have successfully completed thousands of cleans, sometimes things do not go to plan. But we will always try our best to rectify and find a solution that works best for our clients.
It is a shame we were not given any opportunity to do this.

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