Booked a second time with best of Suffolk albeit first time with previous owners. House in Aldeburgh very clean and in lovely condition however I suspect it had not been thoroughly checked be... See more
Company replied
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Booked a second time with best of Suffolk albeit first time with previous owners. House in Aldeburgh very clean and in lovely condition however I suspect it had not been thoroughly checked be... See more
Company replied
Staying at Mariners Cottage in Aldeburgh that has building work on one side and lock up garage storage on the other. This morning we were woken at 7, and had to have all doors and windows closed whi... See more
Company replied
I had booked to stay in Southwold at New Year. At the time of booking I paid a significant deposit. Sykes Cottages / Best of Suffolk contacted me today to advise that they could no longer honour t... See more
Company replied
Shocking company ...Throughout the covid virus they have refused refunds to customers whom are now unable to go away at all this year as they are shielding vulnerable children and adults .. no. empat... See more
Company replied
Award winning agency specialising in stylish Suffolk holiday cottages. Over 400 beautiful Suffolk cottages available. Book your cottages in Suffolk now!
Pound Green Road, IP13 8LU, Woodbridge, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Family weekend in beautiful family home. Lovely wood burner in the lounge lit each evening , we all sat around it playing board games. The one downside was that the weather was cold which meant the rooms in the roof felt cold even with the heating on, this wouldn’t stop me booking here again though. Definitely recommend it as a place to stay in Suffolk.

Reply from Best of Suffolk
I enjoyed my stay in this lovely cottage conveniently situated between the beach and town. I arrived late in the evening and found the cottage warm and inviting. I was particularly impressed by the fluffy towels and the ease with which I found the utensils to cook breakfast the next morning. I also enjoyed sitting in the garden in the late afternoon. A delightful stay

Reply from Best of Suffolk
St Margaret’s cottage was lovely very clean and good facilities. We were very comfortable there for the week. We were walking the Sandlings path from Ipswich to Southwold and this gave us a good base. I would recommend this cottage to others to stay in.

Reply from Best of Suffolk
Very nice house and garden, in a lovely quite village. Beds extremely comfortable, house immaculately clean. Local pub good, with entertaining young goats in the beer garden. Great walk from the house down Minesmere River to coast then North for loop around RSPB Nature Reserve. Eels Foot pub on route very good. Local shop very good and the metal architecture a bit furher up the road. Village a mile north Westleton has good store shop, cafe, post office, garage and pub. Pub is really nice decor and garden/conservatory, unfortunately food was a rubbish, steak tough/inedible half the watercress was yellow!! But Suffolk has an amazingly varied wild countryside and coast, great.

Reply from Best of Suffolk
Very happy with Coastal Suffolk service, including when we amended book

Reply from Best of Suffolk
Easy to navigate website
Everything was as described
Website very informative

Reply from Best of Suffolk
Beautiful spacious house in lovely location, everything there you could possibly need.

Reply from Best of Suffolk
As always I had a lovely stay with a Best Of Suffolk property in Southwold. Throughly recommend .

Reply from Best of Suffolk
Excellent service, helpful and will definitely book with Best of Suffolk again.

Reply from Best of Suffolk
No problems at all with anything including the accommodation and the booking process. Can’t comment if there had been but as it is I would recommend Best of Suffolk and will use them in the future.

Reply from Best of Suffolk
Nightmare experience trying to book with this company. As many other genuine reviews have indicated, the abysmal conduct and attitudes of staff (I dealt with three different employees) has been so horrific that it was impossible to continue with the booking. They have held onto the full booking fee (over £2k) and so further action is now underway to recover losses. Research into reviews of this company is highly recommended and something I would usually do first - alas this was a last minute booking and the positive reviews naively trusted.
I have used Best of Suffolk on a number of occasions and they never fail with a smooth booking (and follow-up) system. The two cottages I have stayed in have been as excellent as Best of Suffolk have advertised. On the odd occasion I have had to call the office, the staff are always courteous and helpful.

Reply from Best of Suffolk
Lovely property in beautiful Aldeburgh. Great location. Easy parking. Accommodation was clean, well equipped, had plenty of space, and a bonus to have a garden!

Reply from Best of Suffolk
Best of Suffolk give excellent service, and highly recommend them ... Pied a Mer was beautiful

Reply from Best of Suffolk
Always great at Lapwings. The house is comfortable and clean. We’ve been many times and this was extra special after a bereavement- quiet and relaxed. Lots of walking and a well equipped kitchen to cook our food

Reply from Best of Suffolk
Easy booking process, and a good selection of cottages to choose from. Dog friendly cottage availability was important for us and they helped us to find a cottage for the dates we had in mind.

Reply from Best of Suffolk
The property was great, had everything we needed and was very comfortable. The beds were especially comfy!
Best of Suffolk were very efficient, prompt and gave us all the information we needed. Overall a very positive experience.

Reply from Best of Suffolk
This was our first booking with Best of Suffolk. Efficient service, good information was provided and the property was as described on the website.Our breakages deposit was returned promptly. We will use them again next time we go on holiday to Suffolk.

Reply from Best of Suffolk
Stayed at property before so just used Best of Suffolk to secure booking. Very easy, smoothly completed with no fuss.

Reply from Best of Suffolk
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