Star rating should be zero. Mirroring other complaints: no goods received and no response to calls or emails. They say they use Royal Mail but I received no notification from Royal Mail that they were... See more
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See what reviewers are saying
Avoid at all costs! Order never arrived. No response to email or multiple phone messages. They use an answering service so you can't actually speak to an employee. Thankfully I ordered via PayPal so... See more
How can I get my money back. Having now read all the other reviews I am going to have to assume that I will not receive my order. I want my money back. Has anyone been successful in gettin... See more
Without doubt the worst service I have experienced from an on-line business for at least a decade. Bill simply never responds to anything, I have sent him several e-mails asking for a small refu... See more
Company details
About Best Pest Control
Information provided by various external sources
We're a VAT registered business based in Todmorden, West Yorkshire, offering quality items at a reasonable price. All goods carry a 12 month warranty. You can be assured of a prompt and professional service at all times.
Cheapest isn't always the best.
We might not be the lowest priced seller on the Internet, but sometimes it can be better to pay a little more and have peace of mind, knowing that if you do have a problem after parting with your money, it will 100% for sure, be sorted out.
Regards,
Bill Pilkington.
Contact info
Dove Cottage, OL14 8SE, Todmorden, United Kingdom
- 0844 585 6444
- info@bestpestcontrol.co.uk
- www.bestpestcontrol.co.uk
1.0
Bad
448 reviews
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Excellent
Arrived as promised and was of satisfactory quality and value for money.
May 30, 2012
Unprompted review
prompt delivery no problems
i got 4 mini bombs 2 for front room one for hallway and another for the bedroom. i only descovered the bugs just before i ordeerd the bombs. most have been killed but some must still be around as i am being bitten still so i have orderd 8x mini bombs lol. 4 for front room where i found em 2 for hallway n 2 for bedroom, i havent seen or found any in the bedroom so bed bugs is a bit of a mistake as they can live in any small gaps in wall paper chairs e.t.c. in any room. wish me luck =]
May 26, 2012
Unprompted review
as yet I cannot comment.
The device appeared to be non functioning and when I telephoned the help desk I was immediately promised a replacement in the next post. If the device is really as good as the after sales service then I should have no problems
May 25, 2012
Unprompted review
v good service
i am not tottally sure if the device works yet, we pointed it at a cat and the cat did not move! I like the looks of it and the sounds are horrible. i will stick with it for now.
May 21, 2012
Unprompted review
Excellent service
Ordered thursday evening arrived saturday morning. Product working well so far, no cats seen in garden. Highly recommended.
May 18, 2012
Unprompted review
It does what it says!
Had "little visitors" where we didn't want them, found Best Pest's website and ordered the plug ins - no more "little visitors"!
May 14, 2012
Unprompted review
A quick and efficient service - well done
I found prices very competitive and response to match.
May 8, 2012
Unprompted review
Very prompt and efficient service
We bought three bird repeller products - owl, falcon and bird spikes. All arrived within 3 days, well-packed, andnow installed. Earl;y days, but they seem to have scared away most of our collar doves!! I would definitely buy again fromt his website.
May 7, 2012
Unprompted review
Item not receoved
The post office left a card saying they tried to deliver the product. A phone call was made asking them to deliver it again. It was not delivered so an email was sent to Best Pest Control asking them to check if the item was returned to them.
I have not heard anything from them. Very dissapointed with the level of service
May 7, 2012
Unprompted review
Reply from Best Pest Control
Most of the time, the Post Office won't re-deliver, you have to collect parcels from the sorting office. In this case, we haven't yet had the goods returned but it can take several weeks.
I get most orders dispatched within 1 working day. It's a shame when my prompt service is let down by circumstances outside of my control.
Regards,
Bill Pilkington
Best Pest Control
Good company but..
I am having a problem with too many pigeons in a private city car park. A friend of mine, who just happens to come from a farming backround, recommended that I purchase a decoy bird of prey to scare them. I went on line and found "bestpestcontrol.co.uk" and duly ordered a decoy falcon. Delivery was very quick- thank you!
However, this product has been of absolutely zero benefit. The pigeons are not at all bothered by this decoy bird of prey. Unfortunately, this exercise has been a waste of time and money.
Morgan Madden, Cork.
May 7, 2012
Unprompted review
Reply from Best Pest Control
For many customers, as some reviews show, the decoy Falcons work very well. For others, as in this case, they don't. Pigeons are a pain to get rid of and results vary widely.
City and town based Pigeons are the most difficult to move as nothing seems to scare them. Better results seem to be from customers in rural locations.
not satisfactory,as yet.
hi, cat repeller been fitted for nearly 2 weeks now. Still cats fouling in our garden.No obstructions in front of sensor and range is less than 12 metres,cannot understand why it is not doing the job.
May 7, 2012
Unprompted review
Product arrived on time very quick service.
Used product same day it arrived. bugs found in childs room. followered all the instructions given. matteress cover purchased also. Unfortunately last night found three bed bugs in bedding and crawling up the base of bed. I think they may be in the skirting boards.. So last night used the last of the smoke bombs and sprayed around the skirting closed the door and return in the morning to find a few baby bugs dead. Not sure if this is the end or not I hope so!!! Frustrated customer
May 3, 2012
Unprompted review
Excellent service
Delivery exceeded expectations.
Item does exactly what it says. Works 100%.
Many thanks.
April 23, 2012
Unprompted review
Works very well as described
There is no doubt it works and i have 1.5acres and it cleared all the magpies etc.
However, the paint is comming off the decoy for some reason revealing the black plastic below.
April 23, 2012
Unprompted review
smoke bomb
Hi there were lots of bugs in my flat but when we use the smoke bomb on Thursday it was ok but unfortunately today I noticed some more in the cupboard of my kitchen when I actually cleaned every thg. I just Dnt know what go do.
April 21, 2012
Unprompted review
EXCELLENT SERVICE
the site and ordering were easy to use and it was delivered the next day by royal mail even though i didn't opt for special delivery. I hope the product if as efficient at keeping cats off my garden as the company who sent it.
April 20, 2012
Unprompted review
Used the boms and Natural powder -Spray
Well desperate i am about bed bug.Sorry it did not work.I have used 10 cans of spray also.I am allergic to the bites and my GP is treating me with cortizone.What more can i do.Where am i going wrong.Help.
April 20, 2012
Unprompted review
Reply from Best Pest Control
This customers order was for 1 very small bottle of spray and 4 smoke bombs (NOT 10 cans). This small order is never going be be sufficient to get rid of a Beds Bugs in one go.
My advice is always to buy a bed bug proof mattress encasement. This helps break the life cycle of eggs being laid then hatching out.
For more advise, please call me: 01706 810278
Very Pleased with Goods and Service
The goods were well packed and deliverd quickly. I was kept informed of the status of my order at all stages and am very satisfied with my purchace.
April 18, 2012
Unprompted review
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