bet365 Reviews 

Just a very awful company. Avoid them as much as possible. They are criminals who provide zero help.

I can’t stress this enough.

Before it was something else but right now bet365 it’s the most worse betting site in the world, they are getting every money from people around the world casino it’s 99% with 1% really bad it’s shame for people who spent money in casino to bet365 , what about the free games worse and more worse idiot free games they are doing everything to get money from everyone.

Used to be a leader for racing punters with some exclusive incentives but in recent years as fallen far behind the field and is lazy getting some odds published. Thank goodness for Betfair.

Horrible horrible place to play. Highly recommend playing elsewhere. They don't honor deposit bonuses and don't care about customers!!

If I could leave 0 stars that's where they would be. Complete trash. Skumbags. They don't allow wins. It's never happens to me anyway. I used to be a everyday player. But when they don't pay then it seems to make you think about why your enriching these crooks. That's being nice from what I wanna say. But ya don't waste your money with these pos. Foreal skumbags.

bet $10 get $50 bonus bets but its really get 200% in bonus bets it said $50 multiple times. unfortunately i never had a bad experience with them and trusted the app. when you build trust nobody will read the terms and conditions... obviously losing money and had to scam a bunch of people not sure how long its been going on. going to uninstall and never use again, and will leave reviews about this on every platform I can. blatant scam, class action lawsuit incoming for sure they're robbing people getting ready to pay for those lawsuits.

Absolute scum..don't touch the slots, honest review.
Had hundreds upon hundreds and only won once in a year of playing..£28, literally been depositing up to 4 times a day and each slot game is rigged to the max..I'm not new to gambling and know when something is very off!! Shame on you..

Abysmal company they shouldn't be allowed to operate.
I went on their website today to check some odds and asked me to log in so I went to join as at this point didnt think I had an account with them, got though putting details in just for it to say I may have an account already to my surprise so I try recover it and it said to contact customer service qouting code LL01, the web chat who are like robots just repeating themselves constantly, they said my account after review was closed with immediate effect, amd wont be reactivated I also cant sign up for a new one, they had no information to why leaving even more confused and frustrated they literally treat you like ive you have done something wrong, I man why wouldnt a company let you sign up? Why wouldnt they want to clear up what was wrong? Far as im concerned someone could of made an account in my details and im having this issue for no good reason, i hardly ever bet and know ive done no wrong so I dont know why bet 365 treat people so wrongly.
Poor customer service no phone numbers to speak to anyone, chat wont put you on to manager, they just miss treat you and give you no reason for it. Im forced now to make an official complaint via resolver.
Horrible company who treat people like dirt they do what they want and dont care about customers especially autistic ones who are let so confused by their actions. I for one will never use them in future and will make sure I tell everyone I know not to use this despicable company, they are so unprofessional and unhelpful.

I put a ticket in May 11,2026 I go to check my settle bet the ticket was gone I had no money in the account now it's my 5 dollars in my account what I betted I WANT TO SEE MY TICKET I PUT IN I KNOW I WON BUT THE TICKET GONE

Where do I begin… What started as a simple verification procedure eventually turned into an experience that felt like I was participating in an administrative version of Survivor — but without the island, without food, and especially without any form of communication. For the verification, I was asked to upload identification documents. That’s perfectly fine, of course; safety and checks are important. So I dutifully submitted everything: passport, bank documents, everything sent in neatly and clearly. To be honest, I thought this would be sorted out within a few days. Maybe a week at most. Oh well, what could go wrong?

Well… apparently everything.

Because after uploading the documents, the long wait began. And wait. And wait even longer. At one point, I started to seriously doubt whether my documents might have been printed out by accident and taken to headquarters on foot via a pilgrimage through Europe. Because it remained completely silent. No updates, no clear communication, no “we are working on it,” nothing. Radio silence.

After a few weeks, I decided to contact them myself. You think: maybe something went wrong, maybe something is missing. But oh no, I received a standard reply containing absolutely no useful information whatsoever. The kind of reply where, in hindsight, you think: an automatic toaster might as well have responded to this.

So, more waiting. After a while longer, I contacted them again. Once again, the same answer. Literally copy-paste level. I started almost memorizing the text. If I had received it just one more time, I probably could have recited it at a poetry evening. Meanwhile, the weeks passed as if my verification were being personally reviewed by a committee of wise old monks.

In total, it ultimately took almost TWO months before the documents were finally reviewed. Two months. Nowadays, you can buy a house, get a driver's license, or record almost an entire Netflix series in less time. But reviewing a passport? Apparently, that turned out to be rocket science.

What made it even more frustrating was that I constantly had to chase the status myself. Not a single proactive communication from their side. No updates, no explanation as to why it was taking so long, no apologies for the delay. Just the same standard answer every time, as if I were stuck in a customer service time loop where no one ever actually checks anything.

And don't get me wrong: I understand that verifications need to be done carefully. Better safe than sloppy. But when you ask customers to upload sensitive documents like a passport and bank details, you should at least expect a normal process behind it with decent communication and reasonable processing times. Not as if your file first has to be reviewed by three departments, two board members, and an archaeologist.

Fortunately, everything was eventually completed, but honestly, the whole experience was mostly exhausting and frustrating. The trust you normally have with these kinds of procedures disappears quite quickly when you are left hanging in complete uncertainty for weeks.

In short:

- Uploading documents went fine.
- Getting responses was a struggle.
- Getting clarity was impossible.
- Waiting lasted about a geological era.
- Having to chase updates myself practically became a part-time job.

Hopefully, they improve their communication and processing times in the future, because this process honestly felt like I was trying to obtain a state secret instead of performing a simple verification.

Wow what a piece of shit casino this is. Self excluded so I don’t accidentally funnel more money into these crook’s pockets. Stay away

Absolute scumbags !! Honestly hope they get taken to court and get hammered, their site just hoovers money like its nothing and the bonus features either non existent or minimum payouts 😡 spent £150 and the max I got was £12 on a bonus, two bonuses paid £0.00 how the is that even possible ???? honestly fuming with how rigged and corrupt these tramps are. They are stealing its not even gambling its just theft. F your whole company I hope yous go down the drain you disgusting animals

What a scamming company bet 365 is. I won some money and they closed my account. Told me I had to set up a new account with a different email and different phone number. So they are telling me to buy another phone and set up another email address. They won't even put my winnings onto the debit card which I used to put funds into my bet365 account. Something tells me I'm never going to see that money. Avoid them like you aviod the plague.

Worse betting app ever. They banned you when you’re winning. What sort of bs is that?! Stay clear and don’t gamble people. These people are scammers. Making it as hard as possible for you to get your winnings. Stay clear

Good luck if ya put the wrong selection in your bet. They won't change even before it starts! Customer service was no good either agent "Jacobo R" was no help.

Site works and looks good but everything else is a nightmare. Creating account and making a deposit works but after winning my bet and trying to withdraw, problems begin. I try to withdraw and they ask me to verify my identity. I send photo of my passport and they say it didn't pass, then I send photo of my driving licence, doesn't work. I went to the live chat, it was slow and they definetely wasn't trained. They just blocked my account without any good reason and said that nothing else can be done. After couple of hours of chatting, they said that withdraw is possible and against all odds I got all of my money which is only positive thing about this site. IF YOU WANT TRUSTWORTHY SITE, THIS ISN'T IT. DO NOT USE THIS SITE FOR ANYTHING!!!!

Total FARCE! 6 bonuses on fishin frenzy JPK 65 free games all together..(a 4 scatter bonus) not a single fisherman caught a thing only ever come out on empty reels. Absolute corruption. Gaming comission need to shut these frauds down immediately! Game fairness and rtp are utterly non existent. Denise Coates needs prison time the rat.
Oh and actually got the JPK feature... 80p from it. LAUGHABLE.

Michigan 05/07/26 casino live dealer cheated in 3 card poker then 05/09/26 sportsbook changed the number on me lost by 0.5 point cheated me again. Self excluded forget this book bunch of cheaters1

I would not waste my time or energy on this app, total scam, artist, take your money, quick but slow to give it back. Avoid it all cost.

Scammers, when there’s a early payout , they freeze your account so you can’t cash out
Totally disgusting