Awards on bonuses poor. Take for example the daily pinball, it's fixed as the ball will stick at a certain point waiting for the loser box to come along so it can drop in. Other sites more favourable.... See more
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Online Sportsbook, Spillebørs og Casino: Bedste Danske odds på Premier League, Champions League og NBA. Verdens første og største Spillebørs.
Contact info
United Kingdom
- www.betfair.com
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I’ve had a great experience so far
I’ve had a great experience so far. The platform feels stable and well maintained, and everything works smoothly without interruptions. The layout is clear, making it easy to navigate and use all features confidently. Overall, a very reliable service.

Reply from Betfair
My favourite casino site fast…
My favourite casino site fast withdrawals BIG WINS always and fun games and new games all the time customer service are fast and help you with any issues about you’re account or withdrawal or bonus offers definitely recommend

Reply from Betfair
Trying to say good bye after 16 years
After using Betfair Exchange exclusively for 16 years, my account was suddenly placed under review.
I fully complied with all verification requests and submitted my passport, a selfie with my passport, a utility bill, and source‑of‑funds documentation.
Despite this, after 22 days my account is still under review. It has not been reactivated, and I am not allowed to withdraw my own funds to the same bank account I originally used to deposit.
I would like to emphasize that Betfair Exchange does not offer bonuses and operates solely on commission, meaning there is no financial risk or loss to Betfair from my activity.
I requested a clear timeline for the completion of this review and immediate access to my funds, but I received no concrete answer.
Unfortunately, based on this experience, I cannot recommend this site.
(In June I received the money from my betfair account.)
You win some you lose some but this…
You win some you lose some but this site is the fairest I have been on and fast pay out and good customer service 😊

Reply from Betfair
Fair good bonuses honest opinion easy…
Fair good bonuses honest opinion easy navigate for sports to. 😁

Reply from Betfair
Ok apps a bit clunky and confusing but same as many other betting apps
Ok apps a bit clunky and confusing at times but just work around it and then ok. Not had any issues and use now and again

Reply from Betfair
Bet VERY UNFAIR
Bet VERY UNFAIR - they double dip out of your winnings in a race - if you have more than 1 bed in one race they not only take your initial bet money but then deduct that again against the winnings of your winning bet - what a disgrace.When asked to provide where in their Terms & Conditions you will find this information they closed my account - do not bet with this company
I was robbed by Betfair.
Hello, I was instructed to file a complaint here with you regarding my case with Betfair. I was simply robbed by them; my account was closed with €2606 and they simply said they will withhold the funds. I absolutely refuse to accept this, the money is mine!! Can you help me with this urgently, please?
Just started using them today and no…
Just started using them today and no problems. Deposited my first 500 and winnings were in my account immediately. Shortly after deposited another 500 and won again. Withdrew the money again and they said between 1-5" day wait butt expect it to be much quicker. Easy to navigate. Excellent site. Will def be using again. Stuart

Reply from Betfair
Account closed with no reason
Had account with them in Denmark and over 5 years later i move to Iceland and can login. The account is closed i think but they need to create another account or something like that for me in order to login..They make me send passport document, me holding passport and utility bill and nothing happens, i chat with them again and go through same process sending everything again and wait for days. Finally i ask them again and my account is open and i can login, when i go and make deposit my account is closed again and i chat with live support.
They tell me security team has made a decision to close my account and no reason.. and they dont even need to give reason according to live support, they can do this just because they forgot to brush theyr teeth and are pissed so lets close account.
This was a dirty move by betfair making me go through all this trouble...maybe they just wanted my passport to sell on dark web, maybe its a scam...very dirty bad move by betfair
Scammers or not scamers?
I do not intend to complain about the lack of free bets, as this is not a charity (I am deliberately setting aside the company’s policy of (not) rewarding loyal customers while showering returning ones with promotions, as that is not the subject of my reflections). However, I rate very poorly the issue of rewards not being credited to customers’ accounts. This has happened to me several times. On multiple occasions I lost money, believing I was betting using winnings from a free bets offer. Eventually, I filed a complaint and this time I received a refund (for that one case) as well as the equivalent of the winnings from the spins. This was not the first such situation, but it was the first time I demanded fairness. There are probably thousands of such cases, and the company profits significantly from this. That is the reason for my rating.
They closed my account after…
They closed my account after affordability/money laundering "problems" - they never discussed in detail.
Horrible company - was with them for 20 years - and they really have no idea about customer service.
Share price crated by 200% in the last 2 yrs .. I hope it goes to zero.
I was contacted by Trustpilot to provide more info so that Betfair can presumably investigate.
I provided a reference number which was allocated to me by the complaints email channel. I am waiting for a reply to my request for my 299 GBP API fee to be returned .. last communication from me - May 24, 2024. Yes, 2 yrs ago.
Just to update - no comms from Betfair 10 days later. Share price dropping another good few per cent as user numbers fall.
Find another gambling company.
One of the best gaming platforms…
One of the best gaming platforms around.Withdrawals are normally very fast and customer service are very helpful. Way superior to others.

Reply from Betfair
I had a user name problem and believed…
I had a user name problem and believed that i had been hacked. AI couldn't fix it so i asked to communicate with a human and the gentleman sorted it in minuites!

Reply from Betfair
I'm happy with Betfair
I'm happy with Betfair, I've been working with them for a long time and I have no complaints, and their support is fast and they try to resolve issues quickly.

Reply from Betfair
Joke site spend hundreds on slots no…
Joke site spend hundreds on slots no bonus no feature nothing

Reply from Betfair
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